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Terminix Termite Control Review


ConsumersAdvocate.org Rating: 5 / 5 (Excellent)
54 Customer Comments & Reviews - see all comments
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Description

Terminix has been leading the fight against termites and pests since 1927. They offer customized plans to protect and rid your property of termites, insects, bugs, rodents and other pests.

Not to mention they offer free inspections and 100% satisfaction or your money back — guaranteed.** And they don’t stop there.

In fact, Terminix provides whole-home solutions, such as insulation, moisture control and crawl space floor support services, too.

BBB Rating

A+

Age of Company

89

States Served

47

Residential Services

Yes

Commercial Services

Yes

Types of Services

For nearly a century, Terminix has been one of the leading pest control companies — currently serving 47 states across the country.

They offer a wide range of treatment and prevention solutions, including a one-time treatment program and an annual termite control plan.

The best part? They customize the termite control program to best suit your residential and business needs.

And, for qualifying residential homes, they offer the strongest guarantee in the business.

Emergency Services

Yes

One-Time Treatment Available

Yes

Annual Termite Plan

Yes

Preventive Services

Yes

Additional Services[1]

Yes

They do not cover areas in Alaska, Montana, Vermont, North Dakota and South Dakota.

Types of Termites

Having Terminix on your side means you’re protected against both subterranean and drywood termite species.

Subterranean Termites (including Formosan)

Yes

Drywood Termites

Yes

Customer Support

As far as Terminix is concerned, it’s not enough to offer The Ultimate Protection Guarantee — the strongest guarantee in the business — for qualified residential homes.

They also offer an easier way to manage your concerns and requests with their online account management option and FAQs. And the company prides itself on providing hassle-free service with 24-hour customer support assistance to all their clients.

Eco-Friendliness

Terminix is both QualityPro and GreenPro certified by the National Pest Management Association.

To maintain the GreenPro certification, Terminix must show that it combines treatment methods and innovative practices that reduce the use of pesticides that are harmful for the environment.

One example is Terminix’s revolutionary mosquito solution that has a natural active ingredient that’s safe for the environment, people and pets.

And their attic and crawl space insulation is ENERGY STAR certified, meaning it’s been proven to reduce heating and cooling costs by meeting strict energy efficiency guidelines set by the U.S. Environmental Protection Agency.

Plan Details

Terminix offers both one-time and regular service plans for your termite control needs. Installation fees may apply for some services, but they’re happy to provide free inspections and evaluations.

They’re also so confident in their customized services, that they’ll come back at no cost to you in between scheduled services if you are ever less than 100% satisfied.**

Installation Fees

Yes

One-Time Service Cost

Yes

Contract Required

Yes

Cancellation Policy

Yes

Seasonal or Long-Term Contracts

Yes

Privacy Policy

Yes

Warranty

Ultimate Protection® Guarantee,* for qualified residential properties

Instant Quote

Yes

Termite Control at Terminix

We would definitely recommend Terminix because it offers some of the most comprehensive termite control services around. They serve residential and commercial property owners in 47 states — one of the most extensive in our reviews.

And they provide the strongest guarantee in the business for qualified homes with their residential termite services — the Ultimate Protection Guarantee.* 

They also offer additional whole-home solutions, such as insulation, encapsulation, moisture control and crawl space floor supports.

Above all else, they’re committed to making it easy for their customers to request free evaluations and manage their services through their website and toll-free hotlines.

[1] Additional service offerings include: pest control, mosquito control, rodent and small wildlife control, bed bug treatments, bird control, insulation services, encapsulation services, crawl space floor support installation, moisture control solutions and more.

* ULTIMATE PROTECTION GUARANTEE (UPG) IS AVAILABLE FOR QUALIFYING PROPERTIES ONLY. Limitations apply. Not available in all areas. For complete terms, including coverage areas, call 1.800.837.6464.

** If within 30 days after an inspection or treatment you aren’t totally satisfied, we will refund the treatment or coverage charges, reimburse any prepaid services and cancel your plan.

The Ultimate Protection Guarantee and 100% Satisfaction Guarantee may not be available at franchise locations.

If you'd like to do some more research, you can read our review of the 10 Best Termite Control Companies of 2018.


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54 Customer Comments & Reviews

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annaserg757
5/12/2024
HORRIBLE! Terminix is a FRAUD! NEVER sign any contract with them you. They will take your hard-earned money and will not do their job! We signed a contract for the exclusion and pest control with Terminix for several thousand dollars. The inspector was explaining us how they will do about 70 things on our house to exterminate and protect our house from mice, bats and all kinds of insects. After we signed a contract, the Terminix technician came to our property for 30 min, sprayed chemicals around the house, got on a roof, supposedly installed ridge vent guards and patched cracks on a roof. Then he left and send us a paper that the exclusion work is now complete! I was trying to get them... Read More


wmbryanlayton
7/5/2023
TERMINIX $1500 and I didn't even have termites to begin with. CUT AND PASTED FROM THIER WEBSITE CHAT ME-Cancel my service. -Hello, I'm sorry to hear that ... My name is Brandy ... Could you please verify your full name...? -Hi, William! Do you mind me asking why ... cancel services...? ME -I got this service because I found a soft spot in my floors and was worried it might be termites. However, I was under the house this weekend and found that I never had termites only a bit of dry rot. Your inspector should have confirmed that in the first place. -I understand. I am very sorry for that. This is a preventative and curative termite system. (To save words, I'm redacting the... Read More


E
Eva C
9/15/2021
I hired Terminix to treat our house for termites. They asked me to remove open containers of food/drink. We have a patio in the back yard with a table. I asked the man in charge if I could move the table far from the house and put opened bottles and containers on it. He said yes, that would be ok. He saw that we had done that. When I came back later before they removed the covering on the house, I was horrified to see that the workers had moved the table which had unprotected containers/bottles on it all the way back close to the house under the covering. I called and complained about this and was told to estimate the cost of the food/drink and they would reimburse me with a check. That... Read More


mike.figuero
9/5/2021
Absolute horrible company. Just google Terminix lawsuits and you’ll see. Charged me for visits when they didn’t show up. Took them six months to tent my house, refused to make good on a repair bond.


abarr1515
6/8/2021
I wish I could leave a better review. But I got to say this company all together are terrible! They come out to your home when your not even expecting them to come. Then sit there and try to up sell you all this crap you don't need. There morals are garbage. Had a guy come out and tried telling me there's more wrong when I wasn't expecting him. Then I bought the crap and the people that come out and said there's nothing wrong. So I got reimbursed and im wondering if this company does this to everyone. I would trust them plus there more expensive then any other company!


Bill B
5/25/2021
Good luck trying to contact they for service. After being with them for over 20 years I am now questioning if it is time to look at others. I have not been able to get directly in touch with them via telephone, but have left a request to call back. The recording states they will make "one" call to my number. Several calls made but no response, or maybe they did but I maybe I was in the shower? Not a customer oriented policy.


cwaldrep62
5/23/2021
Bugs gots worse and worse using Terminus four 6 months. Got rid of them and bugs myself.


S
S. B
4/18/2021
Our contract was bought out by Terminix years ago and it has been one headache after another with them. We were told they would honor our contract price, this is far from the truth as the price continues to change and we need to call and fight with them annually. Service is very poor they schedule an annual appointment and change it without notification. Last year when the inspector came by I think he thought I wasn’t home, I was however and watched him walk across the front yard then to the back and he left. He never looked around the foundation of the house or came to the door. He was here less than 4 minutes “yes” I timed him - from the time he parked his truck, got out, walked... Read More


Knowles E
4/18/2021
I HAD TERMINIX 20 + YEARS, AND WHEN I FOUND TERMITES THEY DID NOTHING, THEY TOLD ME THAT IT WAS OLD DAMAGE; THE WINDOW WAS JUST 2 YEARS OLD


limrv52
2/8/2021
The service is bad. They refused to honor the termite bond repair. I consulted another pest control to inspect the termite damage on my house and they confirmed it was a termite activity damage but the Terminix manager insisted it’s not a termite damage but wood decaying. I had two Terminix technicians inspected it and confirmed the same as termite damage but the manager still insist wood decaying. Dont take your chance of getting scammed by their sales talk. Don’t waste your money with this company.



Top Rated
Our Partner
  • $100 off termite protection plan when you call today
  • Full range of pest control services including termites, other insects, rodents and wildlife
  • Nearly two decades serving Florida customers
  • Service area includes 10 Florida counties 
  • Employs Sentricon termite elimination system
  • Free re-treatment if termite problems continue
  • 30-day satisfaction guarantee with one-month refund 
  • Up to $1,000,000 repair warranty for termite damage post-treatment