Upon signup, Credit Karma members get access to their TransUnion and Equifax credit report summaries, which the company states they update on a weekly basis. However, consumers should keep in mind that credit reporting companies typically update their reports with new information on a monthly basis and that Credit Karma uses the Vantage Score 3.0 model as opposed to the FICO credit scoring model used by most lenders. Regardless their scoring model of choice, Credit Karma offers an excellent free service with helpful insights and personalized recommendations that could particularly beneficial for those trying to improve their overall credit standing.

Upon signup, Credit Karma members get access to their TransUnion and Equifax credit reports, which the company states they update on a weekly basis. However, consumers should keep in mind that credit reporting companies typically update their reports once a month and that Credit Karma uses the Vantage Score 3.0 model as opposed to the FICO credit scoring model used by most lenders, meaning the information they provide is intended to be used for educational purposes only. Consumers who know what to expect from Credit Karma as a free financial literacy resource will find it delivers practical tools, valuable insights, and relevant recommendations particularly useful for those trying to improve their credit.

All Credit Karma's services are completely free, as the company makes money by partnering with lenders and financial institutions offering credit cards and a variety of personal loan products. The company only gets paid when their members sign up for the credit and loan products recommended for them based on their credit profiles and likelihood of approval.

Credit Karma is not accredited by the Better Business Bureau and holds an F rating with the organization. Conversely, they have received 89% positive customer reviews on Truspilot.com, where they hold an 9 (Excellent) TrustScore. There have been a number of complaints filed against Credit Karma, yet most seem to be due to misconceptions about the services they actually offer. The company will alert members to important changes on their TransUnion or Equifax credit reports, yet will not monitor them for suspicious activity.