Quality

Shane Co. offers diamonds of various cuts and carats, most of which have been certified by the Gemological Institute of America (GIA), though a few are graded by Shane Co. alone or by other diamond certification companies. The company is very transparent about each diamond's details and its website has powerful filters so you can quickly narrow down your options to find the diamonds that suit your style and your budget. It currently lists an inventory of nearly 10,000 diamonds, as well as a wide variety of colored sapphires, rubies, gemstones and pearls. Whatever you like and whatever your budget, you should be able to find something suitable with Shane Co.

Product Selection

Shane Co. is one of the top engagement ring companies when it comes to product selection and customization. While many engagement ring companies impose a $1,000 minimum, Shane Co. offers many diamond rings for under $500, so it's a great first stop if you're on a budget. But it's not just a budget engagement ring store. It also offers rings in excess of $20,000 and over 7 carats and everything in between.

You can choose from one of its pre-designed ring or build a custom ring using its online tool. This isn't an option all jewelers give you and it's a great option to have if you want a one-of-a-kind ring. The company doesn't appear to allow you to submit designs of your own, but with so many choices on its website, this shouldn't pose a serious inconvenience to anyone.

Warranty

Shane Co. offers one of the best engagement ring warranties in the business with free maintenance, cleanings and center stone replacements for life. Stone repairs are pretty standard among engagement ring warranties, but cleaning and other maintenance is less common. These extra services will have the most value to those who live near a Shane Co. store, but you can also send your ring in by mail for service.

Shipping & Returns

The company offers a 60-day money-back guarantee, which is twice as long as what most other jewelers offer. If for any reason you're not happy with the ring, you can return it to Shane Co. for a full refund within this timeframe, unless the ring has been damaged, worked on by another jeweler, or engraved. Domestic return shipping is free, but upgraded or international shipping is not. This is pretty typical of most engagement ring companies.

Customer Support

You can buy a Shane Co. engagement ring online if the company doesn't have a store near you. It doesn't appear to offer consults with a gemologist as some online engagement ring companies do, but you can live chat with a representative online or contact the company by phone or email with questions. It also offers an extensive education section on its website to help those who are new to diamonds learn more about the various cuts, carats, and other factors that matter when choosing an engagement ring.