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22 Customer Reviews - see all comments
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Founded in 2008, MDHearingAid sells inexpensive, non-custom hearing aids directly to the consumer without the need to visit a hearing clinic. The company uses the same microphones and chip components as the big six hearing aid manufacturers. MDHearingAid is headquartered in Chicago, Illinois.
OTC Hearing Aids
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Easy-Fit, Medical-grade, Rechargeable
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Noise reduction, feedback cancellation, dual direction microphones
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Free lifetime support from team of licensed hearing professionals
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Financing rates starting at 0% APR
Latest MDHearingAid Reviews
I tried a pair of MD Hearing Volt (h) for 7 months and do not recommend them. The right ear unit stopped working after about 4 months of use and never worked again even when showing fully charged. The left ear unit still works about 90% of the time but just goes off for no reason sometimes for 15 seconds and sometimes 10 minutes. Calling support after the 45 day refund period they tell you it is only because you have not bought a $35 new set of tubing & tips every 90 days because wax & oils from your body clog them and the hearing aid. I keep my tubing and tips absolutely clean every day....Hmmm...why would the unit not even turn on???? Anyway if you get an RMA number from them it... Read More
Your Web page data is totally inadequate for helping me choose the Volt model; I need to know the gain, and bands of frequencies over which I could adjust the gain to match my significant hearing loss. I don't even see mention of high frequency and low frequency limits for these devices!!!
Do not buy I have the Volt Max there best they say. They do not hold a charge, also all you hear is the back round sounds. If you want to hear in a noisy enviroment you can not hear people taking. Save your Money don't buy.
My inside the ear units arrived defective right out of the box and I called immediately. No answer, put in call que but unable to take the return call later. Tried 3 more days (not weekend) 7 days later, 5 calls & 5 emails with NO RESPONSE. Now I'm told that even defective items I must pay return shipping if not replacing. Why would I order another poor quality product???? How is this fair??? Stay with brick and mortar unless you want to be paying for broken devices.
I purchased a pair of volt max for $799.00. The first one went bad after about 3 weeks, it was replaced. After ten months one quit working, a week later the other has also gone bad. When I turn it on it goes straight to full volume and all it does is screech. for $799.00 I think they should have lasted longer.
I've had my Hearing aids for three years. They work great but best of all is the service and support company provides. There is always someone to answer questions and provide help when necessary . I am well pleased with MD Hearing Aid.
I am unable to wear this hearing aid because all 3 channels amplify every sound and increase background noise while making conversation more garbled.
First of all , like many providers, they don't specify whether the cost is for one or two aids. And they get you on the recharging item, as much as $799. for a recharging item!!.
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Aids have worked pretty well up until a week ago. Batteries go dead after wearing for 10 minutes. WTH!!!!
I purchased the hearing aids with tubing and comfort tips for my father who has worn this style for years. When taking one of the units off the comfort tip detached from the tubing and lodged in the opening. Trying to get the tip out ended up lodging it further down the ear canal and he ended up in the emergency room to have it extracted. When calling into the service line to make them aware of the defective tip and trauma it caused, the person indicated it was not put together properly and was not a defective part, effectively washing their hands of the situation. No responsibility or consideration the part could be defective was acknowledged. She indicated anyone in the company... Read More
I had a lot of problem with this product...I think it could have worked better had I been able to have had an in person assistant to perhaps customize the aid. First it caused itching in the ear...and second seemed as if some kind of warm product was running down inside my ear...very disturbing. When I took the ear plugs out I was frightened that I was not able to hear very well for more than an hour ...scarry. The MD people were nice and gave me the RMA without any hassle. I will try to purchase another but with guidance from an audiologist. Perhaps I am just too old to fiddle around with this thing in my ear trying to adjust the volume and the back noise...etc.
March 2020 I ordered two AIR hearing aids. April 2020 I requested return authorization for the left ear unit. I think that it worked fine but that ear was beyond what this unit could do. The unit for the right ear is very impressive in how well it works for me. Normally I have been able to use it on the one setting. Two time I have turned it up to three or four. The next morning while cleaning I found the tube to the ear plugged with ear wax. After cleaning it worked fine. My wife and some customers have commented that it is easier to have conversations with me. Thank you.
Fred Warren
Marquette, Michigan
This is my second pair of hearing aids and if I could go back in time, I would have been much happier with the hearing aids I purchased from your company. The old ones were 4 years old and I originally paid $3000. In that time, they needed to be repaired 4 times. I have had these Volt hearing aids for 4 days and I cannot believe the wonderful sound quality. My old ones always cause me to hear things that hindered me from hearing the sounds I wanted to or needed to hear. I went for a ride in my car today and I turned on the radio. My old hearing aids gave me the wind going past the car on the outside with the windows shut along with the sound of the engine in a car that should be relatively... Read More
I finally caved in to my family’s requests to purchase hearing aids. They were fed up after enduring my TV watching habit of TV volume at 100 pct, & remote speaker volume just as loud. Wish I had bought these years ago. Easy to use, hardly noticeable. Excellent quality at a reasonable price.
I bought two lifecore bluetooth hearing aids. They came with the lifecore smartphone app. You are able to custom setup each ear with audiologist quality. It has 4 programs for different environments, I keep mine on auto. They are so comfortable I forget they are in my ears. The first time I wore them I turned tv volume down 50%. The next day 50% more again. Sounds are clear no feedback. completely normal. I can hear my wife now she doesn't have yell at me. This is the best investment I have made. I am very happy with my lifecore bluetooth hearing aids.
Cheap units. Poor quality. Probably should have not expected more. Lost one u nit. Purchased replacement. Went to clean the tube and it broke off in the unit called and told it was not covered under warrantee. Wrote them and two weeks later got a call that (as a favor) they would repair it under warrantee. they gave me an RA. I sent it in and received a call that it was not broken, should they return it. I said yes. A few days later I receive an invoice in the mail for a $49 repair. That was two weeks ago. Still don't have the unit back. Very questionable operation.
Bought a pair of these about 4 years ago. After about a year of successful wearing I found I was qualified to rcv a pair of custom HA from the VA.
After 3 years of the VA HA, they broke down and were sent off to be repaired. I merely went back to my MD Pro HAs! They still are a bit finicky to set the volume on, but they still work. And they are a LOT better than nothing while I wait for my Custom HAs! They are excellent for what they cost!
Having brought a pair of the Core hearing aids my comments are: in less than 120 days both have been returned due to various failures. one was replaced and works satisfactory. The other was "repaired" same problem still exists. Most of the customer service reps I have spoken to are not focused on problem solving or customer satisfaction, first reaction it's your fault, second reaction send it back. One rep. was great took an interest and was very helpful. Overall reaction to the product; I would go to COSCO spend a little more and get a better guarantee and seeming better service. Just what my wife is doing.
I googled the place and received an address in Chicago. They appear to have one analog and two digital models. I think if I was desperate, I might use this as an option (I am a lifetime user of hearing aids, always analog.) It would probably be the only way I could afford digital hearing aids and I could always go to an audiologist to get custom ear molds made. It may not be a serious contender but it's certainly worth considering if there aren't any better options financially.
Hearing aid did not work. Returned it twice. Both times the company only returned the earpieces and not the hearing aid itself. Called the company to resolve, was hung up on, misdirected to other representatives. Was also told they would call back. Each time I called the representative tried some double-talk, or claimed they didn't understand what I meant. Very frustrating. All we want is a working hearing aid to replace the non-working one that was sent back. What a scam.
They do have a live chat. I just used it. So far, the customer service has been great.
Because you are dealing with HEARING IMPAIRED people, who often have difficulties communicating by phone, you SHOULD have a Live Chat feature on your website.