Choice Home Warranty Review
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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10732 Customer Comments & Reviews
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My claim was very easy to submit. Service was friendly. Diagnosis of the problem was quickly made and repair appointment quick as well.
We have been very pleased with Choice Home Warranty and the way they have responded to servicing claims. We submitted two claims and within a few hours one of the service representatives where we live contacted us for an appointment to fix the problem, and on the other claim, the service representative contacted us the following day. Both local service companies were outstanding and resolved the issues we were concerned about. We heartily recommend Choice Home Warranty for home warranty coverage of your possessions.
Garage repair was fast & efficient. Repair specialist was very professional & courteous. Would highly recommend them!
I have been with CHW since 2017. The first experience with the repair for a Wolf cooktop was 100% frustrating and I had to have the repair done outside of CHW. However, the subsequent service responses (fridge, dishwasher, furnace and washing machine) have been quite satisfactory.
Thus, I have renewed my contract with CHW for another 5 years.
The technician was very helpful and knowledgeable. He explained what needed to be done and fixed our issue in a timely matter.
Very good company member for last 5 years and I'm happy
Professional and really knew what they were doing. Answered all our questions and had us check out the work when they were done. I appreciated how they kept us informed of the process, with calls and texts.
They got the job done quickly, they were friendly and easy to work with.
He was great except for the fact that I was constantly slammed with different deals after I've already paid for the first. However, curtious and knowledgeable
I stated I had no power to my dryer. I thought you would of sent someone with experience to fix dryer or the electrical problem. I had to pay 85.00 dollars for 10 minutes of service.
Now I am left with having to pay
another deductible for another service call for. this problem.
Chad from Sear Service arrived at our home promptly at 9 am day after our request for service. Fixed the problem quickly and completely - couldn't ask for more. First Service Request from Choice Home Warranty and couldn't be happier. Now let's see if they can keep it up. Frank
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You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.