ConsumersAdvocate.org
76 Customer Reviews - see all comments
Disclosure: We receive advertising revenue from this partner. Learn more.
Harmony Home Warranty is a New-York based company that provides combination home warranty plans covering major systems and appliances to homeowners in all 50 states. It offers two packages with the option to customize your policy with add-on coverage.
- $200 Off + 2 Months FREE on all Annual Plans
- A+ Rated BBB Accredited Company
- 24/7 US Based Claims Hotline
- Repair or Replace Guarantee
- No limit on Number of claims
Latest Harmony Home Warranty Reviews
Do not buy from them . I paid $1500.00 up front for 5 years. Months later, I called about my dryer not working. The drum would go around but it would not heat. I paid the $40.00 charge and was told I would hear from them within 48 hours. Ten days later I called customer service to see why they had not been here and was told "my claim was denied " but they would put it thru again. It took me forever to get my $40.00 back and they never came. I had to call a repair person to come fix the dryer. Months after that , I called about my hot water/electric backup furnace. They refused to cover it , even though the contract said it was covered. Now I tried to call about the icemaker on my... Read More
They took my money all up front. When I needed them they would not return mu calls which were many. This company steals your money and suckers you when you need them. Jim Hunt Bakersfield Ca
I am writing to warn you about this company! I recently filed a claim for my dishwasher. I instantly received an Email notice that a Harmony Home Warranty representative would contact me within 48 hours.
That did not happen. After a few days I called customer support. I was told by customer support that my claim was denied because (Harmony Home Warranty) does not service Bosch products.
I went through my service contract with (Harmony Home Warranty) and I found nothing that stated in my service contract that Bosch products are not serviced. I asked for a full refund with no results! This company is now under investigation by the NY AG.
I have contacted the NY AG and they told me there were not enough complaints filed for them to initiate an investigation. If everyone who has a complaint would contact the NY AG then maybe they will investigate so we can get some relief. It cost me $1600 for two homes and I lost it all. What a scam.
Please, please, please contact the NY AG to file a complaint.
Huge scam artist. No way to contact the company to discuss any thing with them. I have 6 phone numbers and none of them work. Stay away from Harmony Home Warranty.
im in miami fl and they stole 900 from me. Is there a number to file a complaint or website?
Zero stars. The website makes you click on at least 1 star to submit a comment, but I would have given zero stars if possible. I actually got South Carolina's office of Consumer Services to issue a signed Cease and Desist Order against Harmony Home Warranty. Do NOT give this company ANY money.
Unable to reach Harmony Home Warranty to discuss a warranty issue. There does not appear to be any telephone number that works.
Harmony Home Warranty is a good company,if you have money to donate to a company that steals from the consumer. Don't buy a home warranty from them, also the Better Business of New York has now given them an F rating.
They do not respond to questions, they require you pay for service with the promise they will reimburse you but you cannot get them to reimburse you they just keep putting you off. They are terrible do not get their warranty
Stay away from Harmony Home Warranty it is a sham, and they try every way to not pay for the repairs.
I need to contact your company. Please forward me a workable phone number!!
I have a contract with Harmony Home Warranty.
Harmony Home Warranty is a scam. They are a cover company for some fake contractor out of New Jersey. They are currently under investigation by the Dpt. of Licensing in California. They sell fake warranty and run a scam business with the same 2 or 3 people answering phones (if they answer). They have recently disconnected their phone number perhaps due to the fact that they have been dropped by BBB and under investigation.
DO NOT BUY ANYTHING FROM THEM. If you have already, please visit CA Dpt. of Licensing and file a complaint.
Scam Alert!Do not sign up with them! They take your money and run. They don't have a working phone number.
Don't sign up with this company. They take ur money and don't do anything. They don't have a claim phone number that is active.
See all the complaints at this link.
https://www.bbb.org/us/ny/brooklyn/profile/home-warranty-plans/harmony-home-warranty-0121-184257/complaints
I have been trying to receive my refund since cancelling my policy on 02/09/2021, and nothing to date.
Currently, no way to reach them via phone, all numbers listed are not setup to take calls.
I paid for 3 years warranty for TWO houses....$1750.00....my first call for an issue with the dishwaher that is leaking and there is no answer....they took my money and ran. Phone number is no good- the webpage is only one page...no way to enter the info they request...they will bend you over and take what they want. If there was a negative 10 on the scale, that was STILL to kind for them.
Stay away from Harmony Home Warranty. they are a ripoff. They take your money, and give you nothing in return. You cant call them as what ever phone number you have has been disconnected. Again they are a ripoff. The BBB can't get them to answer any of their calls, The Attorney General is now looking into them.
False advertising! It has been almost a full year that we were promised our refund of $550 and they won’t send it after calling over fifty times. They say “I don’t know why you haven’t got it by now, someone will call you back within 24 hours”. Scam, rip-off artists and I will make sure everyone knows it. Keep changing your phone number!!! They never call and keep your money. BBB can’t even get them to respond!
I contacted the phone number to home warranty home, and found out that the number posted, belongs to home builders , not warranty company. They also said, that they receive many of calls looking for the company. they also believe that the company doe not exist. I guess I am out of $400.00 dollars. I guess I have to pay for my leaky pipe situation. I think we have been scammed
Harmony Home Warranty
ripped me off for $600.00 and my daughter for $400.00. PLEASE SAVE YOURSELF THE HEARTACHE. DON'T BELIEVE A WORD THE SALES GUYS TELL YOU. ABOUT THIS COMPANY THEY ARE A RIP OFF!
NOT BBB ACCREDITED! NOT TOP HOME WARRANTY COMPANY!!!!!!
I dealt directly witb the owner. He is a big fat liar!
TOTAL SCAM!!!I purchased a home warranty from them last July and paid them $400. Then about three weeks ago I needed someone to come and look at my A/C system. I tried to put in a service request and had to do it online because none of the phone numbers they gave me were still in service. Finally contacted their sales department and the man promised to get it taken care of. Called back the next day and found out that they cancelled my contract in August - and never contacted me. They said they sent a check for $300 (not $400) but I never received it. Now they promise to have someone contact me but no one ever has.
They are thieves; I signed up for service back on 23 Oct 2020 and paid the initial mothly service charge. Then I cancelled that service on 26 OCT 20 via email as they requested. Have yet to receive a refund for that original payment. I was good with that until they deducted another monthly charge this April . A company representative called me and told me of the pending deduction. I then returned the call of the representative and requested a refund of the April charge. He insisted that I prove to him that I had cancelled the service agreement back in October by email as required. I provided the proof and he stated that my payment would be returned. Needless to say, I've not received a... Read More
If I was able to actually speak with someone I'd request my money back. This is a ripoff. I have put in 3 different claims on the same appliance, they get completed by someone, not a technician, as no one has contacted me. Their phone number keeps changing, no one answers the phones (they are always busy with others) then a message comes on that says you can leave a message, so I did. If you don't press the pound key you have no idea that the message went no where. It's a scam of HUGE proportions. DON'T FALL FOR THEIR SALE SPEECH. I have tried to contact their corporate office with no results.
SCAM SCAM SCAM
I bought insurance 5 months ago and now, when I tried to file a claim, I found that all the phone that they gave me are disconnected
after a short check on the web, I think that they changed their name and obviously denying that but they look the same