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Rating: 9.4 / 10 (Excellent)
349 Customer Reviews - see all comments
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The bank offers competitive rates for conventional loans as well as refinance options. </br> </br> Some of the many loans options available through this lender include fixed-rate, VA, FHA, ARM, and home improvement loans, HARP loans, home equity loans and interest-only home loans. </br> </br> The company serves most states with only two exceptions: New York and Hawaii. </br> </br>
 
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How is New American Funding rated?

Breakdown

5.0/5
Lender Types
5.0/5
Available Mortgage Types
4.5/5
Customer Experience
5.0/5
Reputation & Transparency

Overall Rating: 4.7 / 5 (Excellent)

With a broad selection of mortgage products and a comprehensive library of educational resources for consumers, New American Funding is a great option for borrowers in any phase of the home purchase process. As a smaller regional lender, the company also offers in-house loan servicing, competitive rates, and flexible terms. Getting pre-approved with New American Funding is a straightforward process. Customers can complete their loan application online or request a call from an agent at their convenience. Once they have completed their loan application, prospective borrowers can track the status of their loan, make payments, and adjust payment options through the company’s convenient online portal. This lender is an excellent choice for freelancers and self-employed borrowers, as the company’s manual underwriting takes into account alternative credit histories to determine creditworthiness. It also offers government-backed VA. FHA, and USDA loans with more lenient credit and down payment requirements. Another benefit to working with New American Funding is the company’s excellent reputation for customer service. This is evidenced by thousands of positive online customer reviews and an A+ rating from the Better Business Bureau. Complaints against the company are also minimal when compared to high number of loans it originates as one of the top 30 lenders in the United States.

New American Funding Loan Specifics

Available Mortgage Types - 5 / 5

New American Funding offers a broad range of mortgage solutions for consumers interested in purchasing a new home or refinancing their current one. First-time buyers may be interested in the company's fixed- and adjustable-rate offerings, as well as the government-insured VA and FHA loans, which are great, low-down payment solutions for members of the military and people with less-than-perfect credit histories who need assistance qualifying. The company’s website has a section with information on mortgage rates and loan terms, boiling down the different options available to three types of loans: 30-year fixed-rate mortgages, 15-year fixed-rate mortgages, and 5/1 adjustable-rate mortgages. However, New American Funding’s suite of loan products appears to be comprehensive, offering options for all types of borrowers, particularly first-time homebuyers with limited credit history or insufficient down payment amounts. This lender doesn’t offer home equity loans or lines of credit. Neither does it set a minimum loan amount, and maximum loan amounts vary by program. Applicants can receive pre-approval from New American Funding by requesting a quote on the company’s website.

Types of Mortgage Loans Offered

  • Fixed Rate 15 Year
  • Fixed Rate 30 Year
  • 5/5 ARM
  • 5/1 ARM
  • 7/1 ARM
  • 10/1 ARM
  • 15/15 ARM
  • VA Fixed Rate
  • VA Adjustable Rate
  • FHA Fixed Rate
  • FHA Adjustable Rate
  • Interest-only

New American Funding Customer Experience

Customer Experience - 4.5 / 5

To get a quote from New American Funding, applicants must fill out a short form with general information about themselves and the home intended for purchase. They will receive a call from a customer service representative shortly thereafter with more information about their loan options. Although not as exact as other mortgage calculators on the web, New American Funding's website also provides free mortgage calculators and a large database of blog posts and instructional videos on mortgage-related topics.

Online Features

Online Application
No
Online Quote
Yes
Additional Tools and Resources
Mortgage Calculator
Affordability Calculator
Help Articles
Videos
SSN Required for Quote
No

New American Funding Qualification Requirements

Qualification Requirements - 4.8 / 5

Mortgage requirements vary depending on the type of mortgage the applicant is interested in obtaining. Fixed-rate mortgages, for example, have basic requirements such as proof of income, homeowners insurance, and documentation on other assets. A good debt-to-income ratio is also needed, though the c0mpany doesn’t specify the maximum DTI ratio for any of their loan products. New American Funding also extends alternative loan products other lenders fail to offer, such as their Non-QM loan, which allows borrowers to qualify using alternative methods of income verification. This type of product could be of particular interest to self-employed borrowers and freelancers. Finally, in broad strokes, the minimum FICO score set by New American funding will depend on the loan program the prospective borrower selects. Generally speaking, most lenders require a minimum credit score of 620 for conventional loan products, while FHA loans typically require a minimum score of 640.

New American Funding Lender Reputation

Reputation & Transparency - 5 / 5

New American Funding has been accredited by the Better Business Bureau since 2004 and holds an A+ rating with the organization. Despite its excellent grade rating, the company has received only two out of five stars in the customer reviews section. On the other hand, the number of reviews and complaints filed against this lender are minimal when compared to its size and the number of loans it originates. The single regulatory action found in the Nationwide Mortgage Licensing System (NMLS) database against New American Funding is related to the company originating loans without a license in Washington. Looking at the bigger picture, New American Funding sets itself apart from the competition by offering a truly in-house loan process from start to finish. The company handles everything from origination to funding, something that allows them to offer more competitive rates and flexible terms. Given the company relatively small size when compared to other competitors, its position among the nation’s top 30 lenders, and it’s low complaint ratio across a number of consumer review websites like the BBB and regulatory agencies like the Consumer Financial Protection Bureau, New American Funding is an excellent lender for most borrowers, particularly new homeowners and freelancers. If you want more info about great mortgage rates, read our review of the top 8 companies of 2019.

Key Facts

Lender Type
Direct Lender
Year Founded
2003
BBB Rating
A+
BBB Positive Reviews
61
BBB Negative Reviews
17
Trustpilot Rating
4.0 out of 5
Collection Date
2018-04-05

Complaints & Regulatory Actions

Nationwide Mortgage Licensing System ID
6606
The Nationwide Mortgage Regulatory Actions
1
Consumer Financial Protection Bureau Complaints
0

Company Profile

Full Name
New American Funding Mortgage Rates
Company Website
https://www.newamericanfunding.com/
Headquarters
14511 Myford Road, Suite 100, Tustin, CA, 92780
Top Rated
Our Partner
VIEW RATES

New American Funding

100% online application available
  Home Equity Loans or Cash-Out Refinance
 Pay off higher interest rate credit cards
 Home Improvement or buy a vacation home
 311k+ positive reviews, A rating from the BBB
READ FULL REVIEW >

Latest New American Funding Reviews

9.71
Based on349 Reviews fromNew American Funding customers
victorialozano919

9/15/2022
New American Funding was great for me, by far the best experience I've had buying and refinancing a home. I'll also use this opportunity to give gratitude to Creditmason Repairs, i reached out to them months before i applied for my mortgage so they could boost my credit score and clear off the public records from my credit report and they did a remarkable job which made it possible for me to secure the type of mortgage i needed. Anyone in need of a credit boost should write them through creditmasonrepairs at gmail . com. My experience with New American Funding was excellent due to the professionalism and helpfulness of the people that helped with my refinance.

C
Cecilia M

7/28/2022
CASSANDRA PAYNE SHE'S HAVE LOTS OF KNOWLEDGE AND EXPERIENCE IN THIS BUSINESS.NEW AMERICAN FUNDING IS EXCELLENT COMPANY EASE TOO DEAL ,GOOD CUSTOMER SERVICE AND GOOD TIME FOR APPROVAL OF THE LOANS. THANK YOU NEW AMERICAN FUNDING. CORDIALLY C C WOOD

C
C. W

7/28/2022
Everyone was nice and easy to work with and NAF had some of the lowest rates and closing cost out there.

healingwarriorpodcast

7/27/2022
Michael was very informative and walked me through each step so flawlessly!

M
Mike A

7/27/2022
Our Loan Originator Brad Thompson was spectacular. Can’t recommend him enough! Extremely helpful and provided all the information needed to make a rather large financial decision in an easy to understand way.

arrabbiasi

7/27/2022
I've been with New American Funding since 2010. There have been no surprises and everything has gone smoothly.

M
Melissa W

7/27/2022
New American and the experience I have had with each person I’ve interacted with has been so refreshing. Everyone has been kind, professional, quick to respond, explained things well, and was the first time i have ever felt they had my ear interest in mind. I cannot thank them and Calvin enough for their help through the refi process. I appreciate them all so much!!

jigneshtijoriwala

7/27/2022
The experience was seamless and I recommend it everyone if you are looking or in process of buying or refinancing home !!!!’

alberto.ramos.pbp

7/27/2022
I'd like any cash due to the borrower at the end of the refi process to be delivered via direct deposit.

larrywright985

7/27/2022
This was probably the 5th company I had attempted to work with for my refinance. When I originally called I expected to be let down like the other companies. How ever this was not the case they got the ball rolling and it went really quick. In my case with a VA loan and it being a manufactured home. Two hurdles in its self they was able to be very helpful and went the extra mile to get me out of my precious high interest mortgage. Great experience and happy I called.

D
Delia H

7/27/2022
New American Funding is a great Company to work with, efficient, knowledgeable, friendly and professional staff. Thanks Brad Leos and Heather Mathews.

walkersamuel9

7/27/2022
The best experience I have had when it comes to buying or refinancing

sheila99999

7/27/2022
Very good attention to my loan needs, worked with me for good rates and fees. Need to get ahead of the deliverables earlier on.

kurt.behpour

7/26/2022
Jennifer provided exemplary attention to detail by providing us regular updates.

jjbunker20

7/26/2022
Great rates with great staff. Had a smoother and more transparent process than anywhere else I had been.

scott

7/26/2022
These folks are efficient and fast. Communication was excellent and folks are very professional.

dtg609

7/26/2022
I had a good experience with my refinance. Sean was knowledgeable and provided great service,

ericzhao8899

7/25/2022
quick response and follow up on time, easy to reach by phone and email

ironcarey

7/25/2022
New American Funding is wonderful! I had a truly great experience from start to finish! Looking forward to the next deal….

speedy148850

7/25/2022
Mark Rivera explained every step of my refinance perfectly and with complete transparency. He was also very polite and prompt. This was a very good experience all around and I'm very pleased to have been put in such good hands! Thank you!

pm5919800

7/25/2022
Thanks for helping me get my new home, I have been busy cleaning and fixing and preparing to move in. I am super excited to have a place to call my own!

wizardrybyjessica

7/25/2022
A very pleasant experience that went as smoothly as possible! Many thanks 🙏

kyle.baker64

7/25/2022
I feel like my loan officer did everything in his power to get me the best interest rate possible.

C
Ceil W

7/25/2022
New American Funding has great and experienced employees to work with you.

sackeyuaht

7/25/2022
New American is a great mortgage company my loan application was quick my loan officer Jeanette RuizNunez is great . Thank you for having people like her on your team.

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