FlatRate provides one of the more robust lists of services for local, interstate, and international moves among the agencies we evaluate. The agency is able to accommodate residential, corporate, and military clients. Although the company does not offer auto transport, they do provide logistics planning, protection & crating, and art-moving. Costs are based on the client’s inventory, job complexity & mileage. Factors that can affect the price include the number, fragility and size of items and the distance traveled to complete the move. FlatRate also offers the ability to track shipments.

As mentioned, FlatRate has a great reputation for customer service. Customers generally cite knowledgable and honest moving consultants, a quick, free, and transparent quote process, and friendly and efficient movers. What's more, each client is provided with their own Personal Account Manager. The company has a good reputation with the BBB and Trustpilot, and fewer than average complaints with the Department of Transportation. FlatRate also stands out by offering 24/7 customer support.

Aside from being the largest moving company in New York State, FlatRate is also a five star rated company that is top rated across the web. Although the company does not have the sheer fleet size and number of drivers of some of the other, larger carriers, they are consistently praised for their professionalism, efficiency, and knowledgable/straightforward customer service. Where you might get lost in the shuffle dealing with a massive corporate moving company, you can be sure to get a personal, one on one experience with FlatRate.