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International Van Lines Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
88 Customer Comments & Reviews - see all comments
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Founded in 2000, International Van Lines Inc. is a leading domestic and international moving company. International Van Lines is a carrier that owns, operates, and manages its fleet of trucks, crews, and warehouses nationally. It offers many services such as local, long-distance, and international moving. The company maintains an A+ rating with the BBB, licensed by the DOT and the FMC (Federal Maritime Commission). Additionally, they hold an accreditation with the FIDI Global Alliance. 

How is IVL rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.4 / 5 (Excellent)

International Van Lines is one of the nation's best-known long-distance moving companies. 

  They're ranked among the top relocation companies in the industry across multiple independent online review sites. IVL offers many moving and logistics services and storage solutions for long-distance and international moves. 

  International Van Lines is our number-one pick for anyone seeking excellent service and comprehensive solutions from a highly-rated moving company. 

Services

Service Offerings
Residential
Corporate
Auto
Government/Military
Distance Offerings
Interstate
International
Additional Services
Storage
Packing & Unpacking
Online Tracking
Moving Pods
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Out of our top ten moving companies, International Van Lines offers the most comprehensive array of interstate and international relocation services for residential, commercial, and military moves.

They also provide logistics services and moving solutions such as packing and unpacking, freight shipping, auto transport, moving pods, and storage.

Clients interested in relocation or logistics services from International Van Lines can contact the company online or over the phone to receive a free quote.

Reputation

2017 Complaints
7
2016 Complaints
13
BBB Rating
B-
Number of BBB Positive Reviews
103
Number of BBB Neutral Reviews
1
Number of BBB Negative Reviews
27
Trust Pilot Rating
7.7 out of 10
Year Founded
1998
Date Collected
2017-10-26

Reputation - 4.5 / 5

International Van Lines Inc. has an A+ rating from the Better Business Bureau.

Feedback for the company is overwhelmingly positive on sites like Truspilot.com, where they hold a TrustScore of 7.8 (Great).

Clients who have worked with IVL agree that the company goes above and beyond to deliver on its promise to provide timely and professional moving services for every relocation need.

Fleet Details

Number of Drivers
20
Fleet Size
20
Number of Trailers
4
Number of Tractors
3
Department of Transportation License Number
2293832
MC License Number
796971

Fleet - 4.5 / 5

International Van Lines is a moving broker, meaning they do not own a fleet themselves but work with over 3,000 global partners to perform more than 8,000 moves each year.

Contact & Additional Info

Homepage URL
Company Phone
(855) 674-7447
Headquarters Address
260 Adams Blvd., Farmingdale, NY, 11735
Mailing Address
3957 NW 126 Ave, Coral Springs, FL, 33065

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88 Customer Comments & Reviews

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R
Rachelle T
6/30/2018
The price was fair. They did all the right things a good moving company does. Their men were efficient and caring with our stuff. They were perfect. I will certainly use them again in the future and recommend them to anyone.


E
Eileen H
6/21/2018
I had my first move to another state so help moving was a must. They were quick and courteous and treated my things well. I would recommend them to anyone needing to hire movers.


B
Brenda D
6/21/2018
They quickly wrapped everything that went into the truck. My furniture filled their truck to the max and they did a very good job of moving it all around to do it in one load! They were courteous and professional. No surprises in my quote at the beginning to cost of services receipt at the end of the job! I'd recommend them to anyone!


J
Jason B
6/21/2018
I just wanted to send a quick THANK YOU! To movers at International Van Lines for going above & beyond! I was very pleased with everything and the total due came in under budget! We will certainly recommend them to others! Thanks Again!


C
Conor
6/14/2018
Update... My april 29th shipment is still not here, and it is June 14th Very disappointed in IVL


K
Kimbell D
5/15/2018
WORST EVER!! It took over 5 months to deliver goods from Washington DC to Switzerland. Their European partner, World Freight Relocations, informed me the night before delivery that they could not deliver using their truck. As a result, they required EUR 1,500 additional in order to make delivery. What a shake down! DO NOT USE these companies. This is the worst service I have EVER received.


R
Raylene K
9/19/2017
The 1st phone call went fine after quite a long conversation about why I needed a personal inspection ie; a large home, piano, steep driveway, etc. cross country move (PA to ID), and confirming with manager, as he left the phone and came back to agree to send out an agent to personally view my items. I didn't want to have the problems that so many people seem to have with "over the phone quotes". I was told that the local agent would contact me with a time and date. When contacted, by email, again, not local, he sent a "fill in the blanks" form. I called the second agent Jeremy Smith, I started to explain why I needed someone to come out, he rudely interrupted me, saying "we are going... Read More


B
Barbara S
8/28/2017
Pouring rain was no problem, They even wore booties going in my house so not to dirty the floor. When they packed me up and moved me out they even cleaned up behind themselves removing any tape rolls and all materials, They did a walk thru with me and explained the process in a way that made me comfortable, Even Buddy my dog was happy because the foremen brought hi back a treat for lunch. Swell guys!


J
Jennifer Y
8/28/2017
All my questions were addressed and the move was handled with care and integrity. You hear so many horror stories about movers but these guys made me feel as if I was being moved by friends and family and that type of service you cant put a price on.


R
Robert W
8/27/2017
They appeared on time and they were very friendly and reliable. I'm very happy with the service, highly recommended. I will make sure that I will recommend them to friends and colleagues and I will definitely use them when I move out from my current property.



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832