Rating: 8.2 / 10 (Excellent)
6 Customer Reviews - see all comments
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Robinhood Market, Inc, simply known as Robinhood, is a financial services company, headquartered in Menlo Park, California. The company’s platform allows investors to buy and sell stocks, ETFs, options, and cryptocurrencies, commission-free, since the company makes money through membership fees for premium services, order flow payments, interest on uninvested brokerage cash, securities lending, and other revenue sources.

How is Robinhood Markets rated?

Breakdown

3.7/5
Investment Products
4.9/5
Features
4.7/5
Pricing and Fees
4.0/5
Customer Support and Reputation

Overall Rating: 4.1 / 5 (Excellent)

Robinhood is a US online-based company that offers commission-free stocks, ETFs, options, and cryptocurrencies. Clients can open, fund, manage, and track their accounts online, or through the company’s mobile app, which is perfect for those who want accessibility and flexibility when it comes to brokerage accounts. The company also offers margin lending, and ADRs for over 250 globally-listed companies.

Since Robinhood is an electronic brokerage firm, it has an excellent online and mobile platform with plenty of tools and resources to help clients make smart and educated investment decisions. The company offers three types of self-directed accounts to choose from: Robinhood Instant, Robinhood Gold, and Robinhood Cash.

Robinhood is a member of the SIPC, which means that all securities in clients’ accounts are protected up to $500,000, and the company offers customer support via email. So, all things considered, Robinhood could be a great option for aspiring investors who are tech-savvy and looking to set foot in the investment world without paying the steep price of traditional brokerage firms.

Robinhood Markets Features

Features - 4.9 / 5

Robinhood offers a diverse set of tools and resources to help you make commission-free trades on stocks, crypto exchanges and more. The company also allows users to earn 1.5% interest on their uninvested cash through its Revamped Brokerage Cash Sweep program, in which customers can currently earn up to 11 times more in interest than the national average. The uninvested cash is moved into deposit accounts in a network of six program banks, which are covered by FDIC insurance for up to $250,000 each.
Portfolio Management
Self-Directed
Investment Products
Stocks
ETFs
Options
Types of Accounts
Brokerage
Mobile App
Yes
Margin Lending
Yes

Trading Tools

Robinhood offers clients an online platform, as well as a mobile app to manage, fund, and track their accounts. Additionally, clients get access to news and fundamentals such as Market Cap, Earnings Ratio, and Volume, among others.

Robinhood Markets Fees and Commissions

Pricing and Fees - 4.7 / 5

Trade Cost/Commission
$0
Fees
Transfer Fee

Fees (Additional Info)

Robinhood charges miscellaneous fees for restricted accounts, worthless securities processing, voluntary corporate action or election, and additional fees are charged for Canadian trades, Euroclear, domestic overnight check delivery, and paper confirms, among others.

Robinhood Markets Financial Strength and Customer Experience

Customer Support and Reputation - 4 / 5

Year Founded
2013
SIPC Membership
Yes
BBB Rating
F
BBB Total Complaints
BBB Resolved Complaints
Customer Support Hours
Not specified.
Contact Methods
Email
Date Collected
2022-07-14

Company Profile

Full Name
Robinhood Markets Online Stock Broker
Company Website
Headquarters
85 Willow Road, Menlo Park, CA, 94025

Top Rated
Our Partner

Trade stocks, options & ETFs commission-free* 

  • Get a free stock when you open an account

  • Access to 24-hour market & IPOs 

  • The only IRA with a 1% match 

  • Earn 5.0% APY on uninvested cash with Gold subscription*

  • Your first 30 days are free

*Terms apply. Rate subject to change.


Latest Robinhood Markets Reviews

W
william w

6/6/2023
Customer support horrible. Want you to use Chat and in past hour was transferred to three (3) different people with no results. Still waiting for call to resolve issue


Allen L

10/10/2022
I have only been using it for a month but don’t have any major complaints. It’s very easy to start using immediately and understand the basics. I don’t like waiting days for money to clear but they use instant deposit to let you start immediately.


chinwe.thomas497

7/26/2022
it takes 5 business days for your money to be transfered from ones account to robin hood account , robinhood holds the fund for three extra days after money has left your account , why ? think about that . will definitely be moving my stocks to another vendor


S
Soheila

7/6/2022
Whenever the stock market is down and try to buy , they sell it higher than it shows


A
Andrea

4/10/2022
Robinhood has provided terrible customer service since my account has been hacked and they a fraud account specialist allowed the hacker back into my account! Main Complaint: 1) There is no telephone number to call and take forever to call you back. Even when fraud is involved. Very very disappointed!!


pnetka

11/1/2021
Robinhood requires new members to take a pic of their social security cars and send it to them. I feel this is totally unnecessary. Other trading companies such as E-Trade do not require that of new members. I feel like Robinhood wants us to trust them, but doesn't trust us about who we are and what our social security number is. Additionally there is NO two way communications from their web site. They talk to you, but you can't talk with them. No company I want to do business with