AXA's website provides a helpful outline of the company's four travel insurance plans, which allow consumers to make side-by-side comparisons. As with all travel insurance policies, travelers should read carefully to clarify which reasons for trip cancellation are accepted and which are not. The company provides a competitive array of medical and baggage benefits for their insureds. It also provides a well-designed adventure travel package that offers higher coverages for baggage delay and reimbursement for lost days of diving, skiing, recreation, golf, and equipment rental, as well as a modest benefit for search and rescue expenses.

AXA's travel insurance policies in the United States are underwritten by Nationwide Mutual and administered by AXA. We therefore focus on Nationwide's financial strength as being most relevant to consumers. Nationwide's solid ratings by the top three financial analysis firms should assure consumers that there are sufficient financial assets available to pay out in the event they have a travel insurance claim.

AXA has been ranked as the #1 global insurance brand ten years in a row by INTERBRAND, a global brand analysis firm. Although AXA Travel Insurance is part of a large international insurance company, there isn't much information available about its reputation with travel insurance consumers. It has an A+ rating with the BBB and only a small handful complaints against it in the last three years. There is no TrustPilot data on the company's American branch. The company does post some positive customer testimonials on its webpage and we encourage people who have AXA policies to leave their comments about the company below.

AXA provides 24/7 multilingual support to its policyholders and provides physician referrals worldwide. There is also a live chat option on its website. The company offers concierge services which include advice on travel planning, recommendations of attractions and accommodations, and assistance with reservations.