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Choice Privileges Rewards Review

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Choice Hotels has been managing hotels and motels worldwide since 1939. The hospitality holding corporation operates different brands including Quality Inn, Sleep Inn, Cambria Hotel & Suites, Comfort Inn, Comfort Suites, Suburban Extended Stay, Ascend Hotel Collection, Rodeway Inn, Clarion, and Mainstay Suites. Choice Hotels offers business and leisure hotel in over 35 countries across the globe.

Earned Points

Each membership level offers a different points system. Minimum points that can be earned are 10 per dollar on up to 4 rooms per night for qualifying stays. Points are earned when rooms are paid in full revenue excluding taxes, restaurant, and other incidental charges. Bonus points also vary on the type of membership. Up to 50% elite bonus points are given with exclusive upgrades and services.

The Choice Privileges Signature Card

  • 2 point per $1 spent on all purchases
  • 5 points per eligible $1 on purchase of Choice Privileges points or Choice Hotels gift cards
  • 15 points per $1 spent at eligible Choice Privileges locations
  • 8,000 anniversary bonus points every year with a minimum total purchase of $10,000

Gold

  • Earn up to 10% elite point bonus
  • 100 to 250 bonus points earned for participating U.S. and Canadian hotels: Econo Lodge, Suburban, Rodeway, Sleep Inn, Clarion, Quality, MainStay, Comfort Inn, Ascend, and Comfort Suites

Platinum

  • Earn up to 25% elite point bonus
  • 100 to 250 bonus points earned for participating U.S. and Canadian hotels: Econo Lodge, Suburban, Rodeway, Sleep Inn, Clarion, Quality, MainStay, Comfort Inn, Ascend, and Comfort Suites

Diamond

  • Earn up to 50% elite point bonus
  • 100 to 250 bonus points earned for participating U.S. and Canadian hotels: Econo Lodge, Suburban, Rodeway, Sleep Inn, Clarion, Quality, MainStay, Comfort Inn, Ascend, and Comfort Suites

Earned Points per Dollar

10

Elite Bonus

10% to 50%

Credit Card Bonus

2 to 15 points per dollar

Redeeming Points

The company offers free hotel stays at over 6,300 Choice hotels worldwide.  Free nights are available from 6,000 to 35,000 point which excludes Choice Hotels located at Australia. Points required to acquire a free night stay at Choice Hotels based in Australia are 75,000. The required points also depend on the time of the year.

Choice Hotels provides another option to redeem free nights at discounted point level through FlexRewards. This applies to midweek nights, Sunday to Thursday and weekend nights including Friday and Saturday. Redeeming with FlexRewards still varies on the location and time of the year.

Points per Free Night

Ranges from 6,000 to 35,000 points

Money Spent

Not Stated

Credit Card Bonus

Not Stated

Upgrades

Upgrades are provided by each Choice Hotel upon check-in and are subject to availability. This applies only to a member’s personal room. Room types included in the upgrades are rooms with favored views, recently renovated rooms, and rooms on a higher or lower floor. Choice Hotels do not offer upgrades to suites or specialty rooms.

Preferred Room

Confirmed Upgrade Rewards

Suites

Amenities

Choice Hotels’ amenities come with complete access to high-speed internet without additional charges. They have 24-hour business center equipped with the latest office and anti-virus software for business guests. Rooms also have charging stations available for tablets, phones, cameras, and laptops.

Other amenities include ergonomic desk chairs, exercise room, swimming pool, smoke free zone, 24-hour marketplace, Grab It & Go breakfast bag, and free hot breakfast buffet.

Free Internet

Free Breakfast

Food/Beverage Option

Free Bottled Water

Reservations

There are no guarantees that rooms are available upon reservation. They allow extended check-out time as late as 2 pm. It should be requested at the hotel before the posted check-out time.

Guaranteed Availability

Late Check-Out

BY REQUEST

Hotel Rewards Program at Choice Hotels

Choice Hotels offers hotel guests a great selection of reward program that lets them save and earn points with each stay. Free nights at higher end properties can be earned while staying at Choice’s budget brand hotels. Extra rewards, Amtrack Guest Rewards, airline miles, or Choice Privilege points are just some of the great ways of earning points at Choice Hotel locations across the globe.


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Customer Comments & Reviews

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V
Victor
5/31/2023
Choice Privileges customer service has got to be the worst I have ever encountered.. No one knows anything they put you on lengthy holds on the phone. The do not try to get you best rates available. I tried to use my reward points the hotel was charging 93.00 per night I had to give up 6000 points to save 8.00 dollars, that was ridiculous it takes quite a few stays to accumulated that many reward points. Not to mention they fisrt told me the rate for that room was 115.00 a night. I corrected them at 93.00. I was put on hold for everything no one knows anything. Worst company to deal with in travel.


John B
11/19/2022
Extremely disappointed in this company, very very hard to deal with. Don’t get the same answer when you call from different people. Our points disappeared, they came back and disappeared again. I spent too much time on the phone they’re just not worth it switched over to Best Western and I’m very happy with their service. Wish I could rate Comfort inn at less than zero.


G
Gary E
4/7/2022
This is the worse company That I've ever had to deal with. Four years of dealing with this company did nothing more than give me a major headache. Every year that I tried to deal with them to get my free stay it was like pulling teeth with no pain reliever. Ether, we didn't leave enough time between stays, we didn't register properly, they couldn't find our account, we got hung up on, had to change account which caused more issues, in general ruined my vacation that I've had enough of dealing with this company. I even gotten in fights with my wife over this company. I feel that this company wants to promise but can't deliver. They train their phone personal to talk in circle or have you... Read More


dbennettech
4/8/2021
Do NOT book with Choice Hotels. We thought we were booking on the hotel's personal website for my mother's funeral but instead were taken to a 3rd party - choice hotel. The service charges are outrageous. We canceled within 15 minutes and then were told no refund. So, we said, ok, we will cancel our cancellation - nope. We have to rebook and would not be refunded. We instead went with Travelocity - they are GREAT! Choice Hotels are worse than robocalls. Avoid them like the plague!


J
JOE
3/25/2021
I HAD ABOUT OVER 55000 POINTS STAYED IN ROCKY POINT NC JAN 19 2020 CHECKED BALANCE HAD ZERO POINTS. COMPLAINED TO CHOICE WAS NEVER GIVEN AN EXPLANATION



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