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Hilton Honors Hotel Rewards Program Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
22 Customer Comments & Reviews - see all comments
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Hilton Hotels and Resorts provide a wide range of services that includes bed and breakfast, meeting rooms; conference facilities and world-class dining. Its members can redeem points at more than 4,300 hotels and resorts. Guests can also cash in points for miles and earn points for everyday purchases with the Hilton HHonors American Express and Citi Visa credit cards.

Features and Services                                

With Hilton HHonors rewards program, you can earn points by staying at any Hilton brand property and by making everyday purchases with Hilton HHonor-affiliated credit card. You can cash in your points for room upgrades, free nights, airline or rail miles.

Its hotel benefits are discounted, changeable & refundable that is exclusively available for Hilton HHonor members. A complimentary in-room and lobby standard internet access during stays at Hilton Hotels are also exclusive for its members. You can also check-in, choose your room and customize your stay from your mobile device up to 24 hours in advance.

Using Hilton HHonors Points, you can always have experiences worth sharing. From landmark hotels and helicopter rides, you can use your HHonors Points to immerse yourself in amazing destinations on a one of a kind experience.

Earned Points

Earned Points per Dollar

10

Elite Bonus

16.5

Credit Card Bonus

6 (VISA) 7 (AMEX)

Redeeming Points

Points per Free Night

5,000 - 95,000

Money Spent

$9,500

Credit Card Bonus

$213 - $4,034

Upgrades

Preferred Room

Confirmed Upgrade Rewards

Suites

Amenities

Free Internet

Free Breakfast

Food/Beverage Option

Free Bottled Water

Reservations

Guaranteed Availability

Late Check-Out

BY REQUEST

Hotel Rewards Program at Hilton HHonors

Hilton HHonors Rewards program is highly rewarding, often they have quadruple points promos and have very easy ways to earn points. Its rewards program is a good deal for business and luxury travelers who often travel to major cities in United States, Europe and Asia. Its members can redeem points at more than 4,300 hotels and resorts across 12 different brands in more than 94 countries. Members can earn hotel points and airline miles for the same stay and can book a room using points with no blackout dates.


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22 Customer Comments & Reviews

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Leah M
5/22/2019
They can't get my account information correct and they aren't willing to make the slightest effort to assist me in fixing my account. I receive emails from Hilton Honors informing me of my current points and notifying me that they are expiring soon. I couldn't remember my username and password so I tried to request a password reset, but it wouldn't let me do so without entering my username. It is the only site I've ever seen that didn't have a "forgot user name" button. The emails they send have not listed a customer id# so I don't know that info. either. So I try to set up a new account but I can't because it says "that email is already on file". So I contact Customer Service.... Read More


Michael M
9/29/2016
I travel a lot for work so staying in a quality hotel makes a big difference for me. Hilton has the best honors program I've seen and they always take care of me no matter where I travel to. The staff is always friendly and whenever I need something, they are always more than willing to help me get there. Whether it's directions, something for the room or I forgot something for my trip, they are always there to help.



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