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Sunbasket Meal Delivery Review


ConsumersAdvocate.org Rating: 4.1 / 5 (Excellent)
12 Customer Comments & Reviews - see all comments
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Sunbasket is a meal delivery service that features organic produce, responsibly raised meats free of antibiotics and added hormones, and sustainably sourced seafood. They provide flexible meal plans which can be customized for gluten-free and vegetarian options. Sunbasket consumers receive easy to cook 30-minute recipes covering 500 to 800 calories per serving preapproved by a nutritionist.

About Sunbasket

Sunbasket meals come from organically produced and responsible sourced meats and seafood that are free from antibiotics or added hormones. Recipes are designed by Chef Justine Kelly former executive chef of the James Beard’s The Slanted Door restaurant. Chef Justine Kelly works hand in hand with local farmers bringing fresh seasonal ingredients to each customer’s kitchen. Meals provided are approved by a nutritionist and can be prepared in as little as 30 minutes.

A variety of meal plans including Paleo, Lean & Clean, Gluten-Free, Diabetes-Friendly, Quick & Easy, Vegan, Vegetarian, Pescatarian, and Mediterranean are offered for customers to choose from. Meal Kit prices start at $10.99 and Fresh & Ready starts at $8.99, per serving. Shipping is $6.99/week. Sunbasket clients are free to skip any week or cancel any time they desire because Sunbasket does not require any contracts or commitment with their customers. The company offers a 100% money back guarantee if customers are not satisfied.     

Meal Subscription Services

Sunbasket provides flexible meal plans that can be cancelled or skipped at any time. There is no charge to skip a week. Customers can choose their own recipes each week or select the mean plan suggested by the meal delivery service for them. Recipes come with pre–measured ingredients, which makes for less food waste and easier cleanup.

Sunbasket offers two meal plans the Classic Menu and the Family Menu. With the Classic Menu, customers can choose 2, 3, or 4 recipes a week that feed 2 or 4 people. The Family Plan also provides 2, 3, or 4 recipes per week, but serves a family of 4 with leftovers. The main difference between the plans is that the Family Plan is only offered with the Chef's Choice and Vegetarian menus. 

Menu Examples

Chef's Choice

  • Hand picked recipes with peak, seasonal produce.
  • Homemade sauces with top quality meats and seafood.

Pescatarian

  • Wild-caught, sustainably sourced seafood.
  • Get the benefits of a vegetarian diet, rich in seasonal organic produce.

Paleo

  • No dairy, gluten, grains, soy or corn.
  • Fresh seasonal produced and sustainably sourced seafood and meats.

Vegetarian

  • Organic produce and responsibly-sourced dairy.
  • Seasonal produce, creative recipes with and organic pasture-raised eggs.

Gluten-Free

  • Fresh vegetables and top quality meats and seafood
  • Fresh ingredients with Chef's favorite gluten-free alternatives

Diabetes-Friendly

  • Healthy, delicious meals designed to help manage diabetes.
  • Take the guesswork out of meal planning and cooking.

 

How Much Does It Cost You?

Meal Plan

Cost Per Serving

Menus Included

Classic Menu (2 or 4 people)

$10.99

All Sunbasket Menus

Family Plan (For family of 4)

$8.99

Chef's Choice
Vegetarian

What’s Included in the Box?

  • Hand-selected seasonal ingredients that came from well-known ranchers, seafood purveyors, and farmers.
  • Transparent labeling for consumers to know where they food came from
  • Contains responsibly-raised, hormone-free meats, organic, and sustainably-sourced seafood
  • 30-minute recipes with 500-800 calories per serving
  • Detailed recipe cards
  • Recyclable and compostable packaging

Shipping and Delivery

Sunbasket delivers weekly to their customers’ doorstep with orders carefully packaged to sustain the freshness of the ingredients. They place ingredients in an insulated box which can be recycled or reused by the customer. Delivery costs $6.99 per week, however the first week's delivery is always free for new customers.

Currently, Sunbasket deliveries are scheduled on Monday, Tuesday, Wednesday, or Thursday between 8am and 9pm, depending on delivery area. The company can ship to most zip codes in the United States, with the exception of AK, HI, MT, and parts of ND and NM.

Support Services

  • Telephone Support     
  • Email                                          

Final Thoughts on Sunbasket

Sunbasket is a healthy alternative for people searching for meal delivery services. By taking great care to ensure all ingredients come from organically produced, responsibly sourced meats and seafood that are free from antibiotics or added hormones, Sunbasket’s meals are guaranteed safe and healthy.


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12 Customer Comments & Reviews

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aliceabagiu
11/6/2020
I wish I never tried this this is not for the busy working mom the app and website take forever to place your meal. your set up on automatic so it’s hard to change your meal it’s hard to cancel they sent a bag of lettuce and charged me over $100 leaving me to scramble for dinner for my kids


CC C
6/3/2020
BEWARE!! I cancelled my subscription weeks ago and Sun Basket just randomly sent me a delivery and billed my credit card. I wasn't even home to receive it as I was not expecting it. I contacted their customer support via email twice. The first time no response. The second time, they said they could only issue a $20 refund. That means I'm still being charged almost $60 for something I did not order and for food that was spoiled as it sat in my building lobby.


J
JS
4/29/2020
Food arrived with seafood and meat completely thawed and not at all cold. Checked shipping tracker and it sat in a non-refrigerated warehouse for SIX days without being properly packed in ice. Order was useless and I thought maybe I could at least eat the soup, but I got horrible food poisoning from it. They should use a faster shipping method if they aren't going to use sufficient ice for meat/seafood on a 6 day transit cycle without refrigeration. Also, they use shady business practices, so good luck getting that "100% guarantee". Hint: at best, they may give you a partial credit "on your next order" (of rotten, room temperature seafood... yeah, thanks)


Loretta M
3/8/2020
I saw advertising for your Sun Basket Meal Delivery offering your oven-ready meals. When I went to your website I was extremely disappointed by the following: 1- Having to "sign-in" to your business before I was able to review your choices of menus, meals, prices, etc.! 2- My only reason for going to your website was to obtain information on your "Oven Ready" meal plans. Although there is a "New Oven-Ready" option on your website, and "order" using this option could not be placed! 3- BTW, how are you able to report 4.5 * Positive 8 Reviews/10 Reviews, when all the 8 Reviews posted are NEGATIVE?!! Not an ideal way with which to start a new business relationship!! Respectfully,... Read More


klingerswall
12/29/2019
Absolutely terrible. I was charged and never received the last three weeks of deliveries I ordered. I placed each order as usual and never received any of them. I contacted customer support and was promised that each would arrive and each one was continually delayed day by day by OnTrac until each one was so late that the box was destroyed. I finally received a all from a customer service rep who, when I pressed for reassurance that my double order for my Christmas guests would absolutely be delivery. The delivery never arrived and then Sunbasket only refunded part of the fee they charged. I will never order from them again even though the meals were good when they were delivered over the... Read More


Kathy C
7/4/2019
The first deliverly the produce and meal was of good quality and the receipes tasty. The second box the produce was definetly not the quality of the first. Will give it one more try then cancel if the quality is lacking. Definitely expensive for sub par produce and protein.


juliaguyton23
4/26/2019
My last login to the Sun Basket website was on May 16, 2017 which is when I cancelled this program. Sun Basket sent me a marketing email on Feb 18, 2019. I clicked on it, but did not order anything. In fact, I have not ordered anything from Sun Basket since May 2017. On Feb 23, 2019 I saw a charge on my credit card from Sun Basket for $80.51. I called immediately to complain, but Sun Basket would not refund the $80.51. A supervisor claimed there was a pop up indicating that a former customer would be signing up again if they clicked on anything in their email. I have a pop up blocker so I did not receive this notice. What a deceptive way of doing business! I did not choose a menu or... Read More


susan m
12/22/2018
I would have given a 5 star rating but for the packaging. I have no suggestion for how to fix other than to require that some ingredients be assumed to be on hand already by the consumer. The food and variety so far have been quite good, albeit touted to be easy cooking for even beginners, I found some meals to be labor intensive. The package itself, arrived on time, with all materials (with the exception of plastic wrapped individual ingredients) to be recycleable. There was no waste due to the expert portioning of ingredients. All produce arrived fresh. Only organic produce is used. Some meats have an option to choose organic for an added cost. It was simple to put meals on hold, at no... Read More


K
kat
12/6/2018
My problem-- and why I cancelled immediately upon receiving my first shipment-- was all the plastic waste. There is no way I can sleep at night wasting that much plastic in single serving little cups of sauce, etc. Especially because I put in so much effort to avoid plastic waste in my life. Too bad, because the meals were convenient, healthy and delicious.


A
Aida
8/9/2018
We have been using Sun Basket on and off for almost almost a year. We love how fresh and sustainably sourced the ingredients are and the abundance of flavorful meal options each week. There are plenty of dietary options to try (Paleo, Gluten-Free, Vegetarian, Pescatarian, etc) and quick 20-minute meals for those nights when you don't have much time. One of the best things for us is the option for Monday delivery. With all those great things, we are going to start trying other plans because of cost. In the end, it comes to $78 a week (2 meals a night for 3 nights a week).



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Special Offer: $90 Off Through January 2021

  • Chef-designed, easy-to-follow recipes
  • Meals start at $6.99
  • Prepare home-cooked meals in less than 30 minutes
  • Weekly service with the flexibility to skip a week
  • Low-Calorie, Low Carb and Vegetarian meal options
  • Free shipping on orders over $40