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Zenefits Payroll Software Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
60 Customer Comments & Reviews - see all comments
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Zenefits is a comprehensive HR platform that enables you to manage employee payroll, benefits and time off. It also offers tools to help you monitor compliance and employee performance. The company was founded in 2013 and is based in San Francisco, California and services small and medium-sized businesses in all 50 states.

Payroll Processes

When you sign up for the Zenefits HR platform, you have the option to add its payroll service for an additional $6 per employee per month. Unfortunately, you cannot purchase the payroll platform separately if this is all you're interested in.

You can view and manage payroll data through your online account or via the company's mobile app. All data is automatically integrated with the Zenefits platform, so you only need to enter or update data once and it's automatically updated everywhere. When onboarding a new hire, the system will automatically prorate his or her first check so you don't have to do this math yourself. When you're ready to run payroll, it only takes three clicks.

The system also contains reporting features that enable you to track payroll over time, though it doesn't appear to offer employees any way to view their pay stubs or benefits online.

Tax Features

The Zenefits payroll software includes automatic federal and state tax filings, plus W-2s for all of your employees. While it is possible to add contract and seasonal workers to the Zenefits platform, the company's website doesn't specify if it also offers 1099s for these employees.

You can file your taxes electronically and the platform maintains all this data in case you'd like to go back and look over your tax returns for previous years. It's unclear from the website whether the platform can assist you in filing quarterly estimated taxes or not or whether you can automate tax payments.

Payment Services

The Zenefits payroll software enables you to directly deposit your employees' paychecks into their bank accounts. It usually takes one to two business days for these funds to appear in their accounts. If employees want their money more quickly, you can print physical checks which they can deposit themselves immediately.

Industry Applications

The Zenefits payroll software doesn't cater to any specific industry, so a variety of businesses can use it. Because its pricing model charges you per-employee, you can easily add seasonal or short-term contract workers and then remove them -- and reduce your costs -- when their work is complete.

Services

You can try a demo of the Zenefits platform before you buy to see if it's something that will work for your business. If you run into any questions, there's a Help Center with useful articles and you can also reach out to the company by phone, email or live chat. But given the intuitiveness and simplicity of the platform, it's unlikely that you'll have a problem.


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60 Customer Comments & Reviews

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patti.gates
9/29/2021
I am the HR Lead for a start up company which means everything is from scratch! Zenefits has helped make our HR and Payroll processes simple and efficient. Even when I forget a step because I wear multiple hats, they never fail to send me reminders to ensure we are successful and compliant with all processes. Always a great experience!


ben
9/29/2021
Zenefits has been a great addition to our benefits administration process. They have great features that allow us to keep up to date with our growing company.


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Adam
9/29/2021
Great payroll and HR option for small companies. The price can't be beat.


calista
9/28/2021
Easy to use and simple platform that takes care of payroll, employee records, time & attendance, benefits, and time off. The checklist/form to create and onboard new hires have been very helpful in addition to the Lever integration. The org chart currently doesn't support multiple entities so unfortunately, we are unable to utilize that function at this time.


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Bethany
9/28/2021
It is nice to have everything in one system. Customer service is helpful when I have questions. Appreciate the overall ease of using all of the features.


jai
9/28/2021
Zenefits is the perfect platform for any small to medium size business. I am an entrepreneur and Zenefits has allowed me to manage payroll, benefits, 401k, and HR from one user friendly platform. Their customer service is amazing, and I love the peace of mind of having there HR experts in my corner for any employee related issues. I have now used them for about 7 years with three different companies and I don't plan on going anywhere. Did I mention they also make all your payroll taxes for you? Well, they do, and I love it :)


Carlee R
9/28/2021
Great platform that really encompasses almost everything you could possibly need to help your business to run smoothly. We have 3 companies and use Zenefits for all 3. Highly recommend them!


thomas.mcleod
9/28/2021
We're a business that's used Zenefits for about two years. They've helped take the headache out of our HR and payroll needs. Simple interface to understand and easy to use. We're planning to renew for a third year. Would recommend their service.


Jenette K
9/27/2021
The streamlining of the offer and onboarding process was incredibly valuable and gave our company a simple yet professional method of managing the HR function.


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Shawna P
9/27/2021
Zenefits is a great HR and payroll solution for small businesses. We have used them 6 years and are very satisfied.



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