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AIG Annuities Review
ConsumersAdvocate.org
6 Customer Comments & Reviews - see all comments
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AIG, short for American International Group, is a multinational finance and insurance company operating in more than 80 countries. AIG's main businesses are in general insurance and life & retirement products. Originally founded one hundred years ago by an American in Shanghai, China, AIG offers its products to individual, group and and institutional customers.
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6 Customer Comments & Reviews
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My dad has been trying to cash out his annuity for 60 days. 8 phone calls later, they still have his money and are "awaiting managers approval" to process. This process we are told each time we call takes 3-5 business days. I requested the phone contact information to the manager so I could speak directly but was told that department doesn't have any phones. ??????? But if I leave my number, someone will call me back. Hmmmm.... with the phones they don't have? Is this a scam?? Do they not really even have my dads money anymore?
Think very carefully before you invest your money here.
Very difficult to rich annuity account. Several times call were transferred and cutoff.
Two weeks ago I explain representative about incorrectly indicated as early distribution by code 1( for age 59 and less, I'm 78} in box7 of form 1099-R, should be code 7as a normal distribution. Representative Ida promise me correct form in two weeks , but it is not. Today I call again and hope receive the correct form soon.
Been holding all day just to get on line access to account. Transferred, cutoff, or holding all day
AIG has terrible customer service, and I would advise against doing annuity business with them. I recently made a call to the Annuity Service center on Friday 3:00 pm and they were having their end of shift party. It was that intense with shouting and yelling in the background that it was just about impossible to hear the agent. They were not willing to make a minor adjustment and had no problem-solving skills.
YOU ARE ON YOUR OWN AND GET WHAT EVER
I was the recipient of an annuity death benefit. AIG provided the incorrect paperwork on two occasions, including misstating the amount. It also take a significant amount of time (2 weeks or more) to respond to submitted paperwork. I would never want to subject someone else to these delays and errors. Avoid if you can !
AIG has become a poor risk. I have a joint and survivor annuity contract. When my wife died AIG informed me they were stopping my annuity until I submitted a six page form declaring her death. I submitted the form, but they informed me I had left Jr. off one of the lines for my name. (Never mind that it was correct in two other places.) When I had my attorney in fact resubmit the form, they claimed they never received it. When I had my attorney in fact resubmit again by certified mail, they said they would process it. For three months I've been doing this and they still keep saying they will "expedite" the matter. To add insult to injury, they informed me recently that as of... Read More
Top Rated
- Marketplace service that compares top-rated insurers
- Fiduciary-led company
- No on-going fees
- Offers Personal Pension Plans and income annuities
- User-friendly quote calculator
- Helpful diagnostic tools and guides