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SeekVerify Background Checks Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
6 Customer Comments & Reviews - see all comments
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Based in New York State, SeekVerify is relatively new online background check service that provides reports to customers wanting to run checks for personal use. As the company is not FCRA-compliant, their reports cannot be used to make hiring decisions, or for any other official purposes as outlined by the FCRA.

How is SeekVerify rated?

Breakdown

3.7/5
Types of Background Checks
4.8/5
Report Quality
4.8/5
Reputation
4.5/5
Pricing
0.0/5
Customer Support

Overall Rating: 3.9 / 5 (Very good)

SeekVerify is a solid online background check service that is a little on the pricier side compared to its competitors. Customers who use SeekVerify, however, get the advantage of a search that encompasses over 10 billion public records. Also, SeekVerify makes sure their information is current by updating their records every 24 hours. The company has a $1 trial plan which can be really useful if you want to take a test run, but be aware you have to specifically cancel the first day or you will be charged the normal monthly subscription fee.

SeekVerify Background Check Details

Report Quality - 4.8 / 5

In terms of screening ability, SeekVerify provides all the normal data points we've come to expect from this type of non FCRA-compliant online background check. The company will do a solid check that will hit all the key points including criminal records, sex offenders, and financial information. You can also reverse search by phone number or email in order to ascertain the identity of an unknown person calling or emailing you. Though these are standard features, one area SeekVerify excels in is its database maintenance. A common complaint among online background checks is that, because the information comes from public records, it tends to be old or out of date. SeekVerify updates their records every 24 hours to make sure they have the latest info available.
Legal Records
Federal/State Criminal
Bankruptcy
Sex Offender Registry
Other Records
Social Media
Education & Employment Verification
Past Addresses

SeekVerify Company Reputation

Reputation - 4.8 / 5

SeekVerify has a few negative reviews online which wholly center around a misunderstanding about their $1 trial period. The company clearly states right below the credit card info field that the trial is for only a 24 hour period and that they will charge the monthly subscription rate after that. Beyond that, SeekVerify has a B- with the BBB, which is based on only 2 negative reviews that were addressed personally by company representatives. In both cases SeekVerify refunded the customers.

Key Reputational Facts

Year Founded
2016
BBB Rating
B-
Number of BBB Positive Reviews
0
Number of BBB Negative Reviews
2
Verified Contact Info
Yes
Date Collected
2023-10-13

Certifications & Actions

Classified by FCRA as Consumer Reporting Agency
No
NAPBS Accredited
No

SeekVerify Pricing

Pricing - 4.5 / 5

SeekVerify gives you one-day access to its database for $1. However, after 24 hours you will be charged the monthly subscription fee of $39.95. Although SeekVerify clearly states this will be the arrangement should you hand over your credit card info, the monthly price is a lot higher than most other comparable online background services we evaluate. Also, SeekVerify only offers one monthly rate and does not give discounts for multi-month plans. It is not clear if the company places a limit on searches, or what is included in its "Premium" report, which costs $19.95 extra.
Free Report
No
One Time Report Charge
$1.00
Monthly Subscription
Yes
Plan 1 Name
Monthly Subscription
Plan 1 Monthly Price
$39.95

Company Profile

Full Name
SeekVerify Background Checks
Company Website
Headquarters
150 Motor Pkwy, Hauppauge, NY, 11788

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6 Customer Comments & Reviews

Loading Reviews ...
V
Vexed C
8/1/2018
THIS IS BY FAR THE WORST COMPANY OUT THERE!! DO NOT SIGN UP!! THEY WILL NOT CANCEL THE MEMBERSHIP UNTIL AFTER THE TRIAL PERIOD. WHEN YOU REQUEST A REFUND, YOU'LL BE POND OFF TO THE NEXT REP. ALSO- IF YOU USE A PREPAID CARD, YOU CAN DEFINITELY FORGET ABOUT A REFUND!! THE ENGLISH IS HORRIBLE AND THEIR CUSTOMER SERVICE ETIQUETTE IS RUDE!


V
Vexed C
8/1/2018
THIS IS BY FAR THE WORST COMPANY OUT THERE!! DO NOT SIGN UP!! THEY WILL NOT CANCEL THE MEMBERSHIP UNTIL AFTER THE TRIAL PERIOD. WHEN YOU REQUEST A REFUND, YOU'LL BE POND OFF TO THE NEXT REP. ALSO- IF YOU USE A PREPAID CARD, YOU CAN DEFINITELY FORGET ABOUT A REFUND!! THE ENGLISH IS HORRIBLE AND THEIR CUSTOMER SERVICE ETIQUETTE IS RUDE!


Ronald F
7/24/2018
they dont show records just public records like phone numbers and facebook records no arrest records


V
Virginia
6/21/2018
I cancelled membership and they still charged my account for $39.95 and will not refund


W
Wanda R
4/4/2018
SCAM!!!! You will get a $1.00 trial and then when you try to call to cancel, no one answered the phone until your trial period is over.


F
Frank
4/2/2018
The 24 hour customer service is always answered by gentleman that does not speak English. I have been trying for three weeks to have my information removed from site following website directions and email directions. I am concerned that all my information makes me a potential victim of identity theft. My information remains, and I am at a loss about how to remove. Am one of many complaints on BBB-NY. I do not feel that they are scrupulous, and am concerned about privacy concerns which have never been acknowledged. Steer Clear.



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