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Re-Bath Bathroom Remodel Review
ConsumersAdvocate.org
23 Customer Comments & Reviews - see all comments
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Re-Bath is a bathroom remodeling company whose franchised businesses offer customers complete design, removal, and installation services in over 150 cities across 48 states. Re-Bath's remodels and renovations feature their own products and fixtures from partner companies. Re-Bath is a subsidiary of Home Brands Group LLC, a company that operates several home improvement franchise brands.
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23 Customer Comments & Reviews
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Placed a full bathroom remodel order December 2020 & bathroom is still not completed. Several issues caused its delay. The most recent is the shower glass door cut wrong and the slab around the tub cut wrong. Items are on order, and could take months to fix. Every time I call for an update, the rep is on the phone, on vacation, or out of the office. This is EVERY time I’ve called since December. The response is always the same. We’ll get to it when we get to it. Other issues came up during install, that I fixed myself. Lighting installed upside down Loose faucet Missing bath overflow cover Mirrors installed too low (I’m 5’10” and my nose to the top of my head were out of site) I had... Read More
We are extremely pleased with our bathroom turned into a walk-in shower. Initially there was a hiccup when the measurements for the shower pan were incorrect and the project was delayed. However, Production Manager Duane Dawson graciously compensated us with an upgrade in our project. He was extremely understanding, cordial, and professional. Nick & Logan were the 1st team to start on our project but took ill and a new team of Mike Cross and John Carrey took over. Nick & Logan did incredible work. They were very clean, meticulous and kept us informed of every project step. Mike Cross and John Carrey finished the project. Mike and John are an exceptional team. Mike explained every step of... Read More
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Need a new bathroom? Need your tub replaced with a walk-in shower? There's no need to go any farther than Re-Bath folks! I'm not easy to please and yet Steve and Vance (Cedar Rapids) did the impossible. I couldn't be happier with my new bathroom. We were kept informed and called into the room when a decision was needed. They efficiently completed the transformation in 2 days as promised just prior to the arrival of our out-of-state company. And clean-up??? Never have I had a company show care/concern for my house. They left it spotless - no sawdust, debris anywhere. I went to the basement to clean-up after they left the first day.. My husband said 'you're gonna be hard pressed to find... Read More
I started working with Re-Bath recently and have never been more pleased. Greg and Alan have been incredible as a design team. Today Roy Bainbridge and Duane Dawson came out to do precision measurements. They then sat down with me and gave me feedback, including the need to have my termite company come out and do a treatment. I am very impressed with their professionalism and highly recommend them.
Rebath arrived yesterday near 9am, Sam and James demoed the tile shower, walls and floor, carrying hundreds of lbs of weight down the stairs in rubbermaid totes, then down the front step to their truck. They cleaned as the went and once all the tile, vanity and fixtures were gone, the bath looked so large. Then Sam asked me to come up so I see the floor under the tile shower, it was already leaking, unbeknownst to us and it was just a matter of time before it ruined the downstairs ceiling. He made sure I could see the NEW footprint he had drawn on the floor and I approved the new closet size and door.... very small door. But we are getting the shower we wanted and we have had a closet... Read More
We just received our remodel on our shower. Our on site installers were Mark and Casey. They did a phenomenal job! We could not be more pleased with the end results. Our home was built in the 50's, We had to have the tub removed and renovated with shower platform and sandstone walls. It looks better than the showroom. Though we haven't done a complete bathroom remodel at this time we are anxious to complete the rest of the bathroom with Rebath. Thanks again to Mark and Casey, you guys did a great job! David & Shawn D.
I came to know Re-Bath through Lowes in the South Philadelphia store after inquiring about a tub-to -shower conversion. The process from Tracy B. in the sales department to Victor and his team in the Installation department proved to be a very smooth one. Tracy was most helpful in suggesting color and hardware design as well as explaining the demolition and installation process. Victor and his team arrived on schedule and completed the job in a courteous, efficient, and professional manner. My wife and I were very satisfied with the finished product and would unhesitatingly recommend Re-Bath to our friends and neighbors.
Tom McM
Will not recommend Re-bath of Southwest Virginia because to make a very long story short, my 3-5 day stand up shower remodel is 2 months in and is not finished. Poor work, poor customer service and a poor company. They lie to you as to what they can do because they do not know how to do demolition on old work and not destroy everything around it in the process even though they tell you they "do it all the time" so don't believe that lie. They leave you with holes in your walls and destroyed tile. They will not return your phone calls and they will not complete a job. At this point I think I am going to have to hire someone else to fix their mess.
We had a bathtub and sink with vanity installed. They did a good job on the tub, except we had to keep after them about some of the details. However, they made a mistake measuring for the vanity, so the one they brought was too big. As they had already pulled out our old sink, and messed up the pipes, we had to do without an upstairs bathroom sink for over a month until they could get a new vanity from Arizona. When they ordered the base they should have ordered a new proper sized top to go with it. Instead they just used the too long top they had by cutting it off a couple of inches on one end. As the cut off edge is an outside edge it is visible and it is apparent that it is not... Read More
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Top Rated
Our Partner
- Tub to shower conversions
- Walk-in tubs
- Solid surfaces that won't stain or scratch
- Free in-home consultation and estimate
- Military and senior discounts
- Flexible financing options
- Limited lifetime material and labor warranty