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Cook's Pest Control Bed Bug Control Review


ConsumersAdvocate.org Rating: 3.1 / 5 (Very good)
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Cook's Pest Control is a regional extermination company with 90 years of experience. With 35 offices in 5 states, Cook's covers all of Alabama and Tennessee. It offers service to both residential and commercial customers and has established a technician training facility near its headquarters in Decatur, Alabama.
 
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How is Cook's Pest Control rated?

Breakdown

0.0/5
Availability
3.4/5
Bed Bug Treatments
3.4/5
Customer Service

Overall Rating: 3.1 / 5 (Very good)

Cook's Pest Control has many of years of experience in the field of extermination. Their website offers a good amount of educational material regarding pest problems, but is light on details regarding their service contracts, exterminating methods, and guarantee. As a regional company with over 30 offices in the Southeastern states, Cook's corporate reputation is very good, but as always, we recommend you research the reviews of the office closest to you.

Cook's Pest Control Bed Bug Treatment

Bed Bug Treatments - 3.4 / 5

Cook's Pest Control presumably offers a variety of methods to treat bed bugs, but their website does not specify any treatment methods. As with any infestation, the amount of visits that will be necessary depends on the severity of the problem and what type of maintenance contract is agreed to. Be sure to understand the terms of the contract and their guarantee before signing a contract.

Plans

Company Types
Standalone Company
Plan Types
Contract
Guarantee
110% money-back guarantee
Discounts
Free in-home inspection
Money-back guarantee

Services

Property Types
Residential
Commercial
Treatment Type
Eco-Friendly

Cook's Pest Control Customer Service

Customer Service - 3.4 / 5

Cook's Pest Control offers average online resources for their customers, in the form of an informative blog and pest library help to identify and prevent pest infestations. However, they have also taken the unusual step of developing their own Museum of Natural Science. In addition, they offer online bill pay.

Support

  • Toll-Free number
  • Online bill pay
  • Email

Educational Resources

  • Pest library
  • Prevention tips
  • Blog

Cook's Pest Control Reputation

Reputation - 2.8 / 5

Receiving an A+ from the Better Business Bureau, Cook's Pest Control has a good corporate reputation overall for resolving customer complaints from both residential and commercial clients. We encourage consumers to check reviews for their local office and to read the fine print of any contract before proceeding with any pest control company.

At a Glance

Year Founded
1928

Reviews

BBB Rating
A+
Date Collected
2018-04-04

Company Profile

Full Name
Cook's Pest Control Bed Bug Control
Company Website
http://www.cookspest.com/
Headquarters
1741 Fifth Ave SE, Decatur, AL, 35601
Mailing Address
PO Box 669, Decatur, AL, 35602

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Top Rated
  • Operates more than 400 locations in all 50 states
  • Offers bed bug control
  • Specializes in all types of pest control
  • Over 100 years of experience
  • A+ BBB rating
  • 30-Day Money Back Guarantee
  • Subsidiary of Rollins, Inc.
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(800) 440-3107
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