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Blindsgalore Blinds Review
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32 Customer Comments & Reviews - see all comments
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Blindsgalore is a family-owned home decor business that offers custom made-to-order and brand name window treatments and accessories. From online sales to free samples, the company aims to provide easily accessible and affordable window solutions. Blindsgalore's diverse collection of window treatments includes blinds, shades, shutters, curtains, and draperies.
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32 Customer Comments & Reviews
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Update to a review I left about Collaroo outdoor shades. We bought 15% openess which allowed tons of sun to still come in. After talking with Blindsgalore they offered to send shades with 5% openess if we donate our new shades to Habitat for Humanity. WOW! Fabulous company to work with. We thought we would have to live with shades that allowed too much sun in. Now we will get the blinds best suited for us for merely making a donation of the other blinds to Habitat. But the bottom line of course is, don't buy 15% openess unless you do not need sun shade as much as we do.
Pros and Cons: First, the pros. We carefully measured ourselves, called with measurements and received excellent hep determining sizes exactly. We ordered three custom size Coolaroo outdoor shades. They were easy to install and fit exactly as hoped. They look good.
On the downside: These Coolaroo said 15% openess. Which we thought meant 85% sunblock. DO NOT BELIEVE IT! We have direct sunlight in the early evening. And the sun still shines through so brightly that it has made our custom fit shades almost useless. Each shade cost just under $200.00 each. So we spent almost $600.00 for shades that are not doing the trick for us.
I run a business. I ordered from blinds galore on 4-14-21. I called looking for my blinds on 5-3-21. The very nice customer service person stated there was a delay on my blinds due to a note from the manufacturer to blinds galore that they apparently did not answer in a timely manor. The blinds have not been made. they will not arrive within the 30 day window I had before the new tenant moves in. They were 3-5 day blinds so I expected them in 7-10 days. They could not get it done in 30 days. Don't believe their time estimates. I now have an emergency created by Blinds Galore that there is no excuse for. Just poor business management. This is not a Covid delay. I have a verbal... Read More
I ordered Dove colored blinds, my blinds came with a white head rail, that's ok the valance covers it, Dove blinds, Dove push button on the bottom rail, dove end caps on the bottom rail and a white bottom rail?? When I enquired I was told its engineered that way, they never told me at any point the bottom rail would be white!
I called Levolor directly they were the same took no responsibility for their design or the fact they are misleading people.
I have ordered several times from Blinds Galore and they carry quality products and they are prompt with their orders. One time they made an error on my order the blind was not what we ordered. They called their manufacture and had the error corrected immediately without any charge for redoing the blind or the shipping of the correct blind. I also needed help with choosing a color and when I called they were able to help me immediately. I worked with employees both times and they were very accommodating and had all the answers for me to correct any issues that I had. I worked with Mellissa once and Alma two times and they were both very helpful and very kind, caring and just wonderful to... Read More
Con artists that will ship you expensive garbage and ghost you. All my blinds were the wrong size and damaged to boot. Don't expect your 1/8 inch accurate measurements to be followed, mine were off by several inches and pairs didn't match. Absolute garbage with no return policy buyer beware, they don't keep their word.
If I could give zero stars, I would. First, it was taking forever to get my order. When I looked at my order, they somehow had the wrong address (my former address from five years ago), so I contacted them to change the address. They assured me that the address was changed. A couple of weeks later, I was notified via email that my order was delivered but when I checked my front door it wasn't there, so I went to my old address, 30 minutes away and got lucky that the owner was there and had received my order. When I got it home the 3 roller shades that I ordered for side-by-side windows were all 4 inches too big. I followed the online measurement directions which suggested that you add 2... Read More
Horrible company! DO NOT BUY.
They have the worst support, and their website has inaccurate information about their products, about shipping dates, and order statuses.
I waited over 2 months to get blinds that were supposed to take 30 days to arrive. After that they forgot to include mounting equipment so I had to wait another 2 weeks. Beyond that, ehe blinds they sold me were unusable and they refused to do a refund of any kind. Their support was unresponsive and kept giving me canned, generic answers and not actually solving any problems. They admitted that the blinds were faulty, and yet did not want to do anything about it.
Do yourself a favor and get your blinds somewhere else.
Ordered 2 pleated blinds 7/13/2020 based on price, reviews and the estimated delivery of 7/28/2020. When there was no update on status, I called 7/31/2020 to be told "because of COVID our manufacturer is only running at 85%". They knew that on 7/13 but still gave the 28th estimate. The next day I received a notice the delivery had been rescheduled for 8/13/20. They were for an RV which was to leave on a cross-country trip on the 13th. I asked that the blinds be delivered by the 12th by express delivery. NO answer. I called again and was told the deliver had been rescheduled for 8/18/2020 to which I objected since the RV would not return until 8/27/2020. I asked that the shipment be... Read More
Ordered 6/8. My credit card was billed one week later. On 7/29, was told they were only 1 week, 2 days late, transferred to customer service. Held 30 minutes! , no exaggeration - they never answered. Checked order status online 7/30, would ship on 09/01. Terrible customer service! I’m cancelling the order.
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Our Partner
#1 Online Retailer of Custom Window Coverings
- Professional Measure & Install Services Available
- Free, Expert Virtual Design Consultation on Your Time
- Up to 10 Free Samples, & Free Shipping
- 100% Satisfaction Guarantee