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Private MD Labs Blood Tests Review


ConsumersAdvocate.org Rating: 3.7 / 5 (Very good)
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Private MD Labs is a Tennessee-based online lab testing provider offering quality, direct-to-consumer (DTC) medical information in a private and secure environment. They work with some of the largest lab networks in the country to promote wellness and disease prevention through accessible, comprehensive testing procedures.
 
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How is Private MD Labs rated?

Breakdown

3.9/5
Services
0.0/5
Lab Accreditations
3.4/5
User-friendliness

Overall Rating: 3.7 / 5 (Very good)

Private MD Labs is a great choice for customers looking to buy personalized packages and save money in the process. However, the lack of customer feedback for the company as well as their tight price range and absence of certain common tests leave them a step behind their competitors.

Private MD Labs Services

Services - 3.9 / 5

Private MD Labs offers single tests and test packages, yet, unlike other competitors, they fail to provide gastro-intestinal and drug-related tests, among others. Moreover, they do not offer DIY kits that allow customers to collect their samples at home; these must be taken at one of their partner laboratories. Luckily, don't require appointments for sample collections.

Quick View

Type
Individual test
Test package
Sample Collection
Lab

Packages

  • Liver
  • Heart
  • Thyroid
  • Women's
  • Men's
  • STD
  • Wellness
  • Cancer
  • Food-related
  • Auto-immune
  • Diabetes
  • Kidney
  • Cholesterol & Lipids
  • Hepatitis
  • Infectious Disease
  • Hormones
  • Blood Type & Disorders
  • Testosterone

Tests

  • Pregnancy
  • Allergy
  • HIV
  • Glucose
  • Hemoglobin
  • Bilirubin
  • CBC
  • Albumin
  • Vitamins
  • Triglycerides
  • Blood Type
  • Testosterone
  • Proteins
  • Anemia

Private MD Labs Value

Value - 4.1 / 5

Private MD Labs accepts payments in the form of credit cards, gift cards, money orders, and cashier checks. Their labs are CLIA certified and deliver results quickly, often within 24 hours. Their price range is not a broad as that of its competitors, remaining between $30 and $440. The company offers discounts through coupon codes, and their "Build Your Own Panel" option can save customers a considerable amount of money.

Price & Fees

Price Range
$31.99-$436.99
Payment Options
Credit cards
Pre-paid gift cards
Money orders
Cashiers checks
Discounts
Private MD Labs takes coupons and gift certificates. They also regularly have sales on some of their packages.

Security

Safety
Secure Checkout
Privacy Policy
CLIA certified labs
Yes

Results

2-3 business days, often within 24 hours

Private MD Labs Customer Experience

User-friendliness - 3.4 / 5

We couldn't find a BBB or Trust Pilot rating for Private MD Labs, and their website doesn't feature customer reviews. They also don't offer any additional customer support besides an FAQ section, their phone number, and email. They do, however, provide other health resources, namely articles and tools, to help users select their tests.

Support

  • FAQs
  • Articles

Reviews

Date Collected
2018-02-20

Additional Services

  • Ease of use
  • Nutrition & Fitness Recommendations

Company Profile

Full Name
Private MD Labs Blood Tests
Company Website
https://www.privatemdlabs.com
Headquarters
445 Hwy 46 S Suite 29-214, Dickson, TN, 37055

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Customer Comments & Reviews

Loading Reviews ...
George X
11/6/2018
Private MD Labs charged ma $60 for a certain hormone testing, and a week later I got a Labcorp invoice for $400. Aside from the serum hormone results there was a blood panel with a few other markers , which I never purchased and requested, and the website staff told me it was done by accident. Now they are trying to"reach a decision and inform me on an outcome. "??? How outrageous that sounds?! I have been using 2 other sites for testing for years, and this was the first time I ve tried those people and will definitely will be the LAST! Lack of professionalism and no competence!

G
Greg
11/1/2018
Takes too long to get results, test results are kept by the company and you cannot access on Labcorp's portal. In past I have had the results days earlier using other companies that allow the full use of Labcorp's tools. They worsen the experience, by restricting your access.

M
max w
8/28/2018
I had a really bad experience with Private MD Labs. They would not refund me my $170 spent on testing that I NEVER had performed. Apparently, they do not care about extenuating circumstances (in my case the extended hospice care and death of my mother) in which I was not able to get the testing conducted before their self determined expiration date. They were also very rude on the phone and the “manager” wouldn’t give me her name and ultimately hung up on me. This is not a reputable company at all!

Top Rated
Our Partner
  • 30% off with code GoodHealth
  • Women's health, men's health, sexual health and wellness tests
  • Individual tests and test packages
  • Electronic prescription service available
  • Track your samples and results online
  • 24/7 access to healthcare professionals and physicians
  • Discreet billing
  • Get results within 2-5 business days after samples are received
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