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Walk-In Lab Blood Tests Review


ConsumersAdvocate.org Rating: 4.2 / 5 (Excellent)
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Walk-In Lab provides consumers with a variety of blood tests and confidentially provides the results directly to them via email. The company generates test orders that consumers can have fulfilled at any one of thousands of laboratories located across the country without the need for a physician's order.
 
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How is Walk-in Lab rated?

Breakdown

4.5/5
Services
0.0/5
Lab Accreditations
4.0/5
User-friendliness

Overall Rating: 4.2 / 5 (Excellent)

Walk-In Labs excels at giving consumers the ability to order their own blood tests online with a minimum amount of hassle and a low price guarantee. It provides consumers with results quickly and confidentially. The company does not test blood itself, but instead generates the orders that can be taken to independent labs across the country. Its numerous medical lab partnerships ensure that almost no matter where consumers live, they will be able to get the tests they need and want close by. Walk-In Labs handles all of the paperwork and delivers test results via a secure portal. The number of individual tests and panels offered gives consumers access to nearly every type of test they might need or want. The company gives consumers additional choice by allowing them to customize their panels. The ease of use, near-universal lab accessibility, broad range of tests offered, and low price guarantee put the company well ahead of most, if not all, of their competition.

Walk-in Lab Services

Services - 4.5 / 5

Walk-In Lab offers 588 different tests and test panels. Panels can be customized to accommodate particular needs. The number and range of tests offered place the company in the top tier of consumer-accessible blood testing labs.

Quick View

Type
Individual test
Test package
Sample Collection
Self-administered
Lab

Packages

  • Liver
  • Heart
  • Thyroid
  • Women's
  • Men's
  • STD
  • Wellness
  • Cancer
  • Auto-immune
  • Drug & Drug-therapy
  • Diabetes
  • Kidney
  • Hepatitis
  • Military
  • Infectious Disease
  • Hormones
  • Blood Type & Disorders
  • Testosterone

Tests

  • Bilirubin
  • CBC
  • Albumin
  • Vitamins
  • Blood Type
  • Testosterone
  • Proteins

Walk-in Lab Value

Value - 4.3 / 5

Walk-In Lab accepts a wide variety of payment options, including Visa, MasterCard, Discover, American Express, PayPal, and health savings cards. It does not bill insurance companies or Medicare. Prices are competitive with the rest of the industry​ and depend on the number and complexity of the individual tests performed. The consumer pays online upon sign-up; there are no fees that must be paid at the laboratory. The company offers a low-price guarantee, ensuring that its customers will receive the best value for their dollar.

Price & Fees

Price Range
Prices range from $21 (for basic serum tests) to $899 (for an Antinuclear Antibodies Comprehensive Blood Test Panel).
Payment Options
Credit cards
Debit cards
PayPal
Money orders
Health Savings Account (HSA)
Discounts
Walk-In Lab runs discount programs on specific test panels every month. Discounts are generally 15%. The company also provides a discount for customers who add individual tests to a panel. The amount of this discount varies with the number of tests added and ranges from 10% to 25%.

Security

CLIA certified labs
Yes

Results

Results are posted to a secure online account, usually one or two days after a blood sample has been submitted. Results are confidential and are not released to third parties without the patient's express written authorization.

Walk-in Lab Customer Experience

User-friendliness - 4 / 5

Based on thousands of consumer interactions, Walk-In Lab enjoys a very high reputation on Trust Pilot. Consumers at Trust Pilot mention how easy the system is to use, how fast the results become available, and how much simpler it is to order blood tests themselves instead of going to a doctor to do so. In addition, the company has an A+ rating with the BBB.

Support

  • Articles
  • Videos
  • Live chat

Reviews

BBB Rating
A+
Trust Pilot Rating
9.4 out of 10
Date Collected
2019-03-20

Additional Services

  • Ease of use

Company Profile

Full Name
Walk-In Lab Blood Tests
Company Website
https://www.walkinlab.com
Headquarters
P. O. Box 1228, Mandeville, LA, 70470

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Customer Comments & Reviews

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David G
1/13/2024
They contract with LabCorp. I had my blood drawn there and now they are claiming it was never done. No refund offered - only a gift card to get more labs or a redraw. I would have just gone else where but since I spent a significant amount of money I am stuck.

kara.kweyole
10/30/2019
Horrible site layout. Spent an hour trying to schedule an appointment and trying to get answers. Hard to navigate. The chat never works. It's always disconnected. Every time you call a lab, there's no human beings to talk to. This site is so poorly laid out. It takes your money and then never tells you how to schedule an appointment. Greedy people. You can't just take people's money and leave them hanging. Horrible! Just horrible!

Chris B
7/13/2019
Was great, Had a choice between all the online offerings and did a lot of research and came up with this as the best balance between reliability and cost. Labcorp took my blood and and the whole thing was above my expectations. Results were uploaded within 24 hours of the sample being taken. I got one of the wellness packages. Results are as expected so assuming its accurate (bunch of websites have been busted for bad results) i recommend to everyone.

Our Partner
  • STD tests without a physician's prescription
  • Low price guarantee
  • Uses existing labs in 46 states and the District of Columbia
  • Offers both at-home and in-lab testing
  • Pay via credit card, PayPal, money order, or health savings card
  • Available to people both with and without insurance
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