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BoatUS Boat Insurance Review


ConsumersAdvocate.org Rating: 4.5 / 5 (Excellent)
23 Customer Comments & Reviews - see all comments
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The Boat Owners Association of the United States (BoatUS) is an insurance provider that has exclusively supported the U.S. boating community for the past 50 years. The company offers a wide range of policies with exceptional benefits, add-on coverages, and a membership program with unlimited towing and other perks.

How is BoatUS rated?

Breakdown

4.5/5
Coverage & Benefits
0.0/5
Discounts
5.0/5
Customer Experience
4.5/5
Financial Strength & Reputation

Overall Rating: 4.5 / 5 (Excellent)

BoatUS Marine Insurance Program has 500,000 members and sells boat insurance products in all 50 states since 1966. It has superior financial ratings with all major credit rating agencies as well as an excellent rating with the Better Business Bureau. BoatUS cares about its customers, and it shows. Its website is extremely informative and provides detailed information on its generous policies and coverages. Because of its outstanding financial reputation, industry experience, and customer-centric values, BoatUS is among our top choices for boat insurance in the United States.

BoatUS Coverage & Benefits

Coverage & Benefits - 4.5 / 5

BoatUS offers comprehensive insurance options including agreed value, actual cash value, liability-only, and "only for anglers" policies. It also provides generous base coverages such as a $25k supplemental medical coverage, a fuel spill liability and clean up allowance, haul out coverage of up to 50% of the cost, and up to $1,000 for NOAA storm preparation. The company offers a variety of endorsement options for agreed value and actual value policies, including a premiere enhancement package that increases coverage for medical payments, personal effects, captain’s liability, and freeze protection. An unlimited towing option is available with a BoatUS membership. Policyholders who have a Geico auto insurance policy may also qualify for an additional multi-policy discount.
Policy Type
Agreed Value
Actual Cash Value
Coverages
Comprehensive
Collision
Bodily Injury Liability
Property Damage Liability
Medical Payments
Uninsured/Underinsured Boater
Boat Engine
Type of Boat
Small
Speedboat
Antique
Personal Watercraft
Yacht
Fishing
Sailboats
Pontoon Boat
Bass Boat
Leisure Boat
Sport Boat
Discounts
Multi-Policy
Boat Education Course
Benefits
Salvage Assistance
Fuel-Spill Liability
24/7 Dispatch
Fuel Spill Cleanup

BoatUS Customer Experience

Customer Experience - 5 / 5

BoatUS offers 24/7 claims processing, online accounts with auto-pay, and flexible payment options. Its membership includes an unlimited towing benefit as well as discounts for fuel, slip fees, boating equipment, and more at several marina stores. It also provides free fuel delivery and jump starts, roadside trailer assistance, boat financing, access to information from a sophisticated hurricane tracking center, and six annual issues of BoatUS Magazine, among other perks.
Online Quotes
24/7 Claims
Online Account
Additional Resources
Articles
FAQs

BoatUS Financial Strength & Reputation

Financial Strength & Reputation - 4.5 / 5

BoatUS has superior financial ratings with two of the major U.S. credit rating agencies: A.M. Best and Moody's. The company is a subsidiary of Geico Marine Insurance, which holds a Better Business Bureau rating of A- with only a single negative customer review and five complaints. Its NAIC complaint ratio for 2017 is well below the national median.
Company Type
Subsidiary/ Partner
Year Founded
1966
NAIC Marketshare (2017)
0.52%
NAIC Complaint Ratio (2017)
0.12
NAIC Total Complaints (2017)
1
NAIC Direct Premiums Earned (2017)
$265,587,538
AM Best Financial Rating
A++
Standard & Poor's Financial Rating
AA+
Moody's Financial Rating
Aa1
BBB Rating
A-
Number of BBB Negative Reviews
1
Date Collected
2018-04-19

Company Profile

Full Name
BoatUS Boat Insurance
Company Website
Headquarters
880 South Pickett Street, Alexandria, VA, 22304

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23 Customer Comments & Reviews

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Vaughn B
9/18/2024
Have a Boat Us insurance and have had for several years, never having a claim. I had storm damage to my boat this summer which caused major damage to the cabin and interior, only to find out that they wouldn't cover the claim under the small print in the insurance form. I was under the impression they were a reputable company but I was wrong.


cgconnors58
9/21/2021
Stay away Bait and switch on the sign up form. They tell you you can cancel at anytimeThen when you try to cancel they tell you no thats not really the case. Classic bait and switch. Tomorrow I contact the Attorney general.


cgconnors58
9/20/2021
Stay away Bait and switch on the sign up form. They tell you you can cancel at anytimeThen when you try to cancel they tell you no thats not really the case. Classic bait and switch. Tomorrow I contact the Attorney general.


Bruce W
7/22/2021
Please note the the BoatUS Insurance Program doubled the theft deductible in the policy without indicating that on the coverage declaration page and didn't list it on my policy renewal in the cover letter listing major policy changes. Had I known they had doubled the deductible after the first policy I purchased in 2020 I would have found another insurance company or changed the deductible on the BoatUS Insurance Policy. I had my GPS stolen and am now faced with another $800 I have to pay. I contacted the president Mr. Edmonston about the issue and to notify all policy holders that their renewal theft deductible was now double. He didn't have the courtesy to even get back to me. Buyer... Read More


accurateaero
6/4/2021
My quote was cancelled for asking questions about limitations of coverage. Unbelievable


accurateaero
6/4/2021
My quote was cancelled for asking questions about limitations of coverage. Unbelievable


Jeffrey Z
5/24/2021
I have been a longtime GEICO/BoatUS customer with no complaints until recently - like others have reported - a 50% increase in premium with 16% decrease in "agreed value". I have shopped and found comparable coverage for two thirds less - doesn't seem right - but I have no choice other than to switch even after taking into account fees for a new appraisal...


C
Carey W
4/7/2021
I have had two sailboats on Lake Michigan insured by BoatUS over the last 28 years. Never had a claim and always thought their response on phone calls was excellent. Just received my 2021 premium notice for the current 36 foot sailboat I have had for the last five years. Premium increase went up 23% and they reduced agreed value by 15% which had never been changed in prior years. When I called them I got a "valley girl" type woman who knew nothing about insurance at what seemed like a call center. After asking for justification for the increase she said she didn't have any information but that it wouldn't be changed. After I said I would be shopping insurance she said "no... Read More


J
John C
3/30/2021
I have 2 recent interactions with my Boat US Towing and Insurance First on the Towing side, we suffered a soft grounding. I attempted to free our 25', 3500 lb vessel, but to no avail. At this point, I ask my wife to call Boat US for towing assistance. We had coverage for two different boats at the time, limited coverage for my wife's sailboat and unlimited coverage for the vessel we were in. The Boat US representative needed a credit card before he would send assistance. Neither my wife of I had a credit card with us, as we were only out for a couple of hours and near our home. After one and half hours of shoving and twisting I managed to free the vessel. Upon our return, I... Read More


Jeffrey R
3/27/2021
outrageous ! 2021 premium increased by 50%. and arbitrarily reduced "Agreed value" from 33k to 28k. No claim has ever been filed in 20 years, nothing about the sailboat has changed same marina same dock same owner same usage........... What thievery, what crooks!



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