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Compare Esurance vs. State Farm Car Insurance

What’s the difference between Esurance Car Insurance and State Farm Car Insurance? See how our editors compare the two companies below.
Last Updated: December 12, 2024
Esurance Car Insurance
4.5 / 5 - Excellent
#5 in Car Insurance
State Farm Car Insurance
4.3 / 5 - Excellent
no_rank
vs

Key Facts

  • Best for Online Convenience
  • Stands out for its user-friendly online platform & competitive premiums
  • Accident forgiveness & Excellent customer support services
  • Best for Reliable Claims Process
  • 24/7 customer service & strong network of local agents
  • Discounts for safe drivers and bundling

OVERALL RATINGS

 EsuranceState Farm
Coverage4.5/54.5/5
Financial Strength5.0/54.5/5
Supplemental Coverage0.0/50.0/5
Pricing & Discounts4.5/54.5/5
Claims Satisfaction & Customer Experience5.0/54.5/5
Automation4.5/54.5/5

Coverage Compared

Basic Coverage

Esurance
vs
State Farm
  • Bodily Injury Liability
  • Property Damage Liability
  • Collision
  • Comprehensive
  • Personal Injury
  • Medical Payments
  • Uninsured/Underinsured Motorist
  • Bodily Injury Liability
  • Property Damage Liability
  • Collision
  • Comprehensive
  • Medical Payments
  • Uninsured/Underinsured Motorist

Additional Coverage

Esurance
vs
State Farm
  • Rental Reimbursement
  • Towing & Labor Cost
  • Sound System
  • Rental Reimbursement
  • Towing & Labor Cost

Coverage Fine Print

Mobile App Loan/lease gap coverage - Can help bridge the divide between your totaled car's actual cash value and what you still owe to the lender.
Mobile App 24/7 Claims Processing

What do their customers think?

National Association of Insurance Commissioners

 EsuranceState Farm
NAIC Complaint Ratio
1.79
2.58
NAIC Total Complaints 2020
60
9,444

Customer Ratings

 EsuranceState Farm
Trust Pilot Rating
5.4 out of 10
7.5 out of 10
BBB Rating
A-
Number of BBB Positive Reviews
2
Number of BBB Neutral Reviews
4
Number of BBB Negative Reviews
143
Date Collected
2018-12-11
2017-10-10
*The NAIC Car Insurance complaint ratio (in this case 1.79) compares a company’s performance to other companies in the market. The median complaint ratio across all car insurance companies is 1. A score below 1 means the company received fewer than the expected number of complaints. A score above 1 means the company received a more than the expected number of complaints.
*The NAIC Car Insurance complaint ratio (in this case 2.58) compares a company’s performance to other companies in the market. The median complaint ratio across all car insurance companies is 1. A score below 1 means the company received fewer than the expected number of complaints. A score above 1 means the company received a more than the expected number of complaints.

Comparing Financial Stregnth

Key Details

 EsuranceState Farm
Underwriter
Allstate Corporation
State Farm Mutual Automobile Insurance Company
Premiums Written 2020
$31,501,664,285
$39,194,660,434
Marketshare
9.73%
18.3%
AM Best Financial Rating
a-
A++
Moody's Financial Rating
Aa3
A2
Standard & Poor's Financial Rating
A-
AA
*The above information reflects the financial strength of the underwriter of the Esurance car insurance policies: Allstate Corporation.
*The above information reflects the financial strength of the underwriter of the State Farm car insurance policies: State Farm Mutual Automobile Insurance Company.

Pricing & Discounts

 EsuranceState Farm
Per Mile Pricing Available?

Discounts

Esurance
vs
State Farm
  • Multiple Vehicle
  • Safe Driver
  • Anti-Theft
  • Vehicle Safety
  • Homeowner
  • Student
  • Bundled Policy
  • Multiple Vehicle
  • Safe Driver
  • Anti-Theft
  • Vehicle Safety
  • Homeowner
  • Student
  • Bundled Policy

Additional Discounts

Esurance
vs
State Farm
  • Full/Automatic Payment

Discounts Fine Print

Fast 5 discount - Up to 5% off your first-term premium by starting your quote online. Switch & Save - 5% off your premium in most states by switching to Esurance from another insurance company. Pac-12 discount - Attend a Pac-12 school and save up to 15% on your premium. Online Shopper discount - Discounts available for Illinois, Utah, and Virginia drivers. Renters Plus discount - Discounts for adding Esurance renters coverage to your existing auto policy. Emergency Road Assistance - Buy emergency road assistance coverage and save up to 5% on your premium. DriveSense discount - Select the discount during your online quote. After purchasing your policy, download the DriveSense mobile app, log in, and start saving. You'll automatically save 5% just by signing up and get personalized discounts based on your driving habits. Defensive Driver discount - Applies to older drivers (age 50, 55, or 60 and older) who have completed a defensive driving or driver improvement class approved by their state's DMV. The program is available in four states and could help you save up to 10% off certain coverages.
Defensive Driving Course Discount - Customers in specific areas may qualify for an additional discount by taking a driver safety course.

Driver Training Discount - Offers a discount for vehicle operators under the age of 21 who complete an approved driver education course.

Passive Restraint Discount - 1993 and older vehicles equipped with a factory-installed air bag or other passive restraint systems can receive a discount up to 40% on medical-related coverage.

Contact & Additional Information

 EsuranceState Farm
Homepage URL
Company Phone
(800) 378-7262
(800) 782-8332
Headquarters Address
650 Davis Street, San Francisco, CA, 94111
One State Farm Plaza, Bloomington, IL, 61710
Mailing Address
P.O. Box 5250, Sioux Falls, SD, 57117
Year Founded
1931
1922

Final Verdict

Esurance Car Insurance has a higher overall rating than State Farm Car Insurance. Esurance scores better than State Farm across: Financial Strength, and Claims Satisfaction & Customer Experience. However, State Farm scores better on Supplemental Coverage. Both companies score similarly on Coverage, Pricing & Discounts, and Automation.


Customer Comments & Reviews

Carl M
8/25/2024
State Farm Car Insurance review
I had SF car insurance for over 50 years, with only about 4 claims in all that time. I also have had my Homeowners policy with them (combined, off and on) for about 15 years. You would think they would offer better loyal customer, senior, or military discounts than they do. With the gigantic increases this year (Homeowners went up over $600 py) for the first time, I am seriously considering going to a cut rate company so we can afford at least some coverage. Very disappointed in SF after being a loyal customer for so long!


E
erlinda h
1/13/2020
State Farm Car Insurance review
Angel Hall state farm ins agency/Palm coast Florida....Brianna took all the informations from me for Auto and Homeowners policies! She was very friendly,,efficient and pleasant.. Although my coverage is not in effect yet,I feel that I would like the services of this agency! It's so close to home but first and foremost Ifeel very welcomed and important! Thank you ERLINDA HOUSE


M
Margaret A
6/23/2019
Esurance Car Insurance review
So far I am satisfied, a bit pricey but very fast to route you for your car repairs. I have the bad luck of always getting my cars punched while I am in parking lot shopping or even parked in my apartment community. Sorry but I am not driving my car with fenders , door dents side swiping. They were fast to pay my car repair.


Kiersten M
1/15/2019
State Farm Car Insurance review
Been insured with State Farm for over 27 years on homes and autos. I moved from Indiana to Florida almost 3 yrs ago...my rates have increased 5-10% every 6 months since moving to Florida, whereas I barely had even a $3 increase each YEAR, if any at all on the same vehicle, while living in Indiana. I believe agents, and their greediness, have A LOT to do with any insurance experience. I used the roadside assistance coverage for the first time in those 27 yrs and the experience was painless...I’ll never change another tire myself again, as the cost of coverage is pennies!


P
Pamela P
12/4/2018
Esurance Car Insurance review
I just started with Esurance and have saved a bundle. I was with the same agent at State Farm for decades, but it didn't save me a dime, although she was very capable and personable. Esurance was easy to secure and the agent and I got along great. (That's important when I'm signing my life away. )


G
Golda Y
7/18/2018
State Farm Car Insurance review
We have had State Farm bundling everything since we were married 50 years ago. I think this insurance is as good as your agent. A good agent is an advocate for the client. I have never seen my current agent but she had a very competent & customer savvy front person. Since that person left after about 10 years, I am very disappointed. Nobody reviews my insurance or finds the discounts for us. I have to initiate and even when they are applied the rates still increase. I am thinking of looking at Shelter Insurance where the girl who was so customer friendly went. How often are the agents claiming credit that their staff deserves?