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Compare Progressive vs. Farmers Car Insurance

What’s the difference between Progressive Car Insurance and Farmers Auto Insurance? See how our editors compare the two companies below.
Last Updated: November 16, 2024
Progressive Car Insurance
4.7 / 5 - Excellent
#2 in Car Insurance
Farmers Auto Insurance
3.7 / 5 - Very good
#9 in Car Insurance
vs

Key Facts

  • Best for Customizable Coverage - Trusted by 28,000,000+ drivers
  • Competitive rates, tons of discounts available 
  • Fast, easy and reliable claims service available 24/7
  • Best for Personalized Service
  • Classic/specialty car coverage, roadside and towing assistance & optional Policy Perks available
  • Receive a quote online, file claims 24/7, and pays bills online or via the mobile app

OVERALL RATINGS

 ProgressiveFarmers
Coverage5.0/54.0/5
Financial Strength4.8/53.5/5
Supplemental Coverage0.0/50.0/5
Pricing & Discounts4.8/54.0/5
Claims Satisfaction & Customer Experience5.0/53.5/5
Automation4.5/54.5/5

Coverage Compared

Basic Coverage

Progressive
vs
Farmers
  • Bodily Injury Liability
  • Property Damage Liability
  • Collision
  • Comprehensive
  • Personal Injury
  • Medical Payments
  • Uninsured/Underinsured Motorist
  • Bodily Injury Liability
  • Property Damage Liability
  • Collision
  • Comprehensive
  • Personal Injury
  • Medical Payments
  • Uninsured/Underinsured Motorist

Additional Coverage

Progressive
vs
Farmers
  • Rental Reimbursement
  • Towing & Labor Cost
  • Sound System
  • Vet Bills
  • Rental Reimbursement
  • Towing & Labor Cost
  • Glass

Coverage Fine Print

Loan/Lease Payoff or Gap Insurance - Protects drivers whose cars have been declared a total loss by paying up to 25% over the actual cash value towards the amount owed to the lender. Mobile App Driver Monitoring Devices

What do their customers think?

National Association of Insurance Commissioners

 ProgressiveFarmers
NAIC Complaint Ratio
1.11
0.33
NAIC Total Complaints 2020
130
183

Customer Ratings

 ProgressiveFarmers
Trust Pilot Rating
4.7 out of 10
2.7 out of 10
BBB Rating
A+
A+
Number of BBB Positive Reviews
4
Number of BBB Neutral Reviews
5
0
Number of BBB Negative Reviews
153
Date Collected
2017-10-10
2020-11-10
*The NAIC Car Insurance complaint ratio (in this case 1.11) compares a company’s performance to other companies in the market. The median complaint ratio across all car insurance companies is 1. A score below 1 means the company received fewer than the expected number of complaints. A score above 1 means the company received a more than the expected number of complaints.
*The NAIC Car Insurance complaint ratio (in this case 0.33) compares a company’s performance to other companies in the market. The median complaint ratio across all car insurance companies is 1. A score below 1 means the company received fewer than the expected number of complaints. A score above 1 means the company received a more than the expected number of complaints.

Comparing Financial Stregnth

Key Details

 ProgressiveFarmers
Underwriter
Progressive Group
Premiums Written 2020
$19,634,833,711
$10,304,622,153
Marketshare
9.17%
2.98%
AM Best Financial Rating
a
A
Moody's Financial Rating
A2
A2
Standard & Poor's Financial Rating
A
A+
*The above information reflects the financial strength of the underwriter of the Progressive car insurance policies: Progressive Group.

Pricing & Discounts

 ProgressiveFarmers
Per Mile Pricing Available?

Discounts

Progressive
vs
Farmers
  • Multiple Vehicle
  • Safe Driver
  • Homeowner
  • Student
  • Bundled Policy
  • Safe Driver
  • Student
  • Bundled Policy

Additional Discounts

Progressive
vs
Farmers
  • Full/Automatic Payment
  • Hybrid / Electric Vehicle
  • Group Savings (unions, etc)

Discounts Fine Print

Start your quote online (7% average discount) Sign your documents online (7% average discount) Minor child driver (discount varies)

Contact & Additional Information

 ProgressiveFarmers
Homepage URL
Company Phone
(800) 776-4737
(800) 493-4917
Headquarters Address
The Progressive Corporation 6300 Wilson Mills Rd., Mayfield Village, OH, 44143
6301 Owensmouth Avenue, Woodland Hills, CA, 91367
Year Founded
1937
1928

Final Verdict

Progressive Car Insurance has a higher overall rating than Farmers Auto Insurance. Progressive scores better than Farmers across: Coverage, Financial Strength, Pricing & Discounts, and Claims Satisfaction & Customer Experience. However, Farmers scores better on Supplemental Coverage. Both companies score similarly on Automation.


Customer Comments & Reviews

kristinkelly1995
4/28/2021
Progressive Car Insurance review
Progressive was extremely helpful in providing me with a great rate and explaining everything that I was covered for!


J
Jim M
7/23/2020
Progressive Car Insurance review
Disagree with top rated company. I have zero accidents in the family, zero tickets, one home claim which was hail damage, all over last 5 years. Insurance on cars has increased $100 year and Home insurance close to $200 a year over last three years. Be careful, they get you, then bump you up. I just received another quote from very reputable company, same coverage and $600 less total for bundled coverage. Bye bye Progressive..


Johnette S
2/14/2018
Progressive Car Insurance review
We love Progressive! They have always given us prompt, courteous service. They return calls when they say they will. Our auto body shop said they really like working with Progressive. They arranged our rental car very efficiently as well as working with the auto body shop. They are also great about checking on us after the repairs. We will keep our car, truck, and motorhome with Progressive.


T
Tim D
12/18/2017
Progressive Car Insurance review
The biggest Improvement you can make would be allowing your customers to talk to the same customer service agent each time they call.