Compare Progressive vs. State Farm Car Insurance
What’s the difference between Progressive Car Insurance and State Farm Car Insurance? See how our editors compare the two companies below.
Last Updated: December 12, 2024
Key Facts
- Best for Customizable Coverage - Trusted by 28,000,000+ drivers
- Competitive rates, tons of discounts available
- Fast, easy and reliable claims service available 24/7
- Best for Reliable Claims Process
- 24/7 customer service & strong network of local agents
- Discounts for safe drivers and bundling
OVERALL RATINGS
| Progressive | State Farm | |
|---|---|---|
| Coverage | 5.0/5 | 4.5/5 |
| Financial Strength | 4.8/5 | 4.5/5 |
| Supplemental Coverage | 0.0/5 | 0.0/5 |
| Pricing & Discounts | 4.8/5 | 4.5/5 |
| Claims Satisfaction & Customer Experience | 5.0/5 | 4.5/5 |
| Automation | 4.5/5 | 4.5/5 |
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Final Verdict
Progressive Car Insurance has a higher overall rating than State Farm Car Insurance. Progressive scores better than State Farm across: Coverage, Financial Strength, Pricing & Discounts, and Claims Satisfaction & Customer Experience. However, State Farm scores better on Supplemental Coverage. Both companies score similarly on Automation.
Customer Comments & Reviews
State Farm Car Insurance review
I had SF car insurance for over 50 years, with only about 4 claims in all that time. I also have had my Homeowners policy with them (combined, off and on) for about 15 years. You would think they would offer better loyal customer, senior, or military discounts than they do. With the gigantic increases this year (Homeowners went up over $600 py) for the first time, I am seriously considering going to a cut rate company so we can afford at least some coverage. Very disappointed in SF after being a loyal customer for so long!
Progressive Car Insurance review
Progressive was extremely helpful in providing me with a great rate and explaining everything that I was covered for!
Progressive Car Insurance review
Disagree with top rated company. I have zero accidents in the family, zero tickets, one home claim which was hail damage, all over last 5 years. Insurance on cars has increased $100 year and Home insurance close to $200 a year over last three years. Be careful, they get you, then bump you up. I just received another quote from very reputable company, same coverage and $600 less total for bundled coverage. Bye bye Progressive..
State Farm Car Insurance review
Angel Hall state farm ins agency/Palm coast Florida....Brianna took all the informations from me for Auto and Homeowners policies! She was very friendly,,efficient and pleasant.. Although my coverage is not in effect yet,I feel that I would like the services of this agency! It's so close to home but first and foremost Ifeel very welcomed and important! Thank you
ERLINDA HOUSE
State Farm Car Insurance review
Been insured with State Farm for over 27 years on homes and autos. I moved from Indiana to Florida almost 3 yrs ago...my rates have increased 5-10% every 6 months since moving to Florida, whereas I barely had even a $3 increase each YEAR, if any at all on the same vehicle, while living in Indiana. I believe agents, and their greediness, have A LOT to do with any insurance experience. I used the roadside assistance coverage for the first time in those 27 yrs and the experience was painless...I’ll never change another tire myself again, as the cost of coverage is pennies!
State Farm Car Insurance review
We have had State Farm bundling everything since we were married 50 years ago. I think this insurance is as good as your agent. A good agent is an advocate for the client. I have never seen my current agent but she had a very competent & customer savvy front person. Since that person left after about 10 years, I am very disappointed. Nobody reviews my insurance or finds the discounts for us. I have to initiate and even when they are applied the rates still increase. I am thinking of looking at Shelter Insurance where the girl who was so customer friendly went. How often are the agents claiming credit that their staff deserves?
Progressive Car Insurance review
We love Progressive! They have always given us prompt, courteous service. They return calls when they say they will. Our auto body shop said they really like working with Progressive. They arranged our rental car very efficiently as well as working with the auto body shop. They are also great about checking on us after the repairs. We will keep our car, truck, and motorhome with Progressive.
Progressive Car Insurance review
The biggest Improvement you can make would be allowing your customers to talk to the same customer service agent each time they call.
