Rating: 9.4 / 10 (Excellent)
56 Customer Reviews - see all comments
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Founded in 2008, American Dream Auto Protect provides vehicle service plans with 3 distinct coverage levels that can fit your needs and budget. Customers benefit from 24/7 roadside assistance and dedicated customer service reps committed to fast and efficient resolutions through a streamlined claims and approval process. Their plans also cover free towing, and rental car reimbursement and allow nationwide service at any licensed dealership repair shop.

How is American Dream Auto Protect rated?

Breakdown

4.7/5
Plans & Service Contracts
4.8/5
Claims & Repairs
4.9/5
Reputation

Overall Rating: 4.7 / 5 (Excellent)

American Dream Auto Protect offers service contracts for automobile model years 2012 and earlier. You can choose from three plans with coverage increasing as you step up in price. American Dream Auto Protect plans are transferrable to a new owner should you decide to sell your car during your coverage period.

Coverage Overview

Key Facts

Plan Types
Powertrain Coverage
Named Component Coverage
Types of Vehicles Covered
Pre-Owned
Autos

Coverage - 4.6 / 5

American Dream Auto Protect offers three different service plans for passenger cars: Silver, Gold, and Platinum. The company does not offer contracts for trucks or motorcycles. The company's Silver Plan covers your car's engine, transmission, drive axle, brakes, and cooling and electrical systems. Step up to the Gold Plan and your steering system is also covered. The Platinum Plan covers everything the Gold Plan covers plus your suspension, air conditioning, seals and gaskets, and your GPS/navigation system. American Dream Auto Protect does not provide a sample policy to review on its website. Before purchasing a warranty from the company, be sure to request a copy of your policy in writing and study it carefully so you fully understand the protection you are buying.

What does American Dream Auto Protect cover?

Powertrain Coverage

  • Engine
  • Transmission
  • Drive Axle Assembly
  • Water Pump
  • A/C
  • Power Windows

Specialty Coverage

  • Factory Navigational System (GPS)

Component Coverage

  • ABS Brakes
  • Seals & Gaskets
  • Factory Air Conditioner
  • Brakes
  • Engine Cooling System
  • Front & Rear Suspension
  • Steering

Claims & Repairs

Claims

Waiting Period
Once you file a claim, a representative will contact you.

Repairs & Service

Repair Facility Selection
ASE-Approved Facilities

Claims & Repairs - 4.8 / 5

American Dream Auto Protect customers must take their vehicles to an approved repair facility for service. To file a claim, you can get in touch with the company by phone: you cannot make a claim online. Once you file a claim, a representative will contact you.

The company states that it deals directly with your selected facility, meaning you will not have to pay for repair work out of pocket, nor will you have to wait for reimbursement with an American Dream Auto Protect car warranty.

American Dream Auto Protect Service Contract

Contract Details

Vehicle Inspection Required for Contract?
No
Transferability of Warranty?
Yes

Plans & Service Contracts - 4.7 / 5

American Dream Auto Protect allows customers to purchase coverage on a month-to-month basis. You can cancel your contract at any time. The company also offers a money-back guarantee.

Company Reputation

Company Details

Year Founded
2008

Customer Reviews

Trustpilot Rating
4.6 out of 5
Date Collected
2024-09-10

Reputation - 4.9 / 5

American Dream Auto Protect does not have accreditation or a rating from the Better Business Bureau. However, it has 1,393 reviews on Trustpilot with an average rating of 4.6 out of 5 stars.

Contact & Additional Information

Homepage URL
Company Phone
(800) 349-3027
Headquarters Address
300 McGraw Drive, 2nd Floor, Edison, NJ, 08837

Our Partner

🚗 Sign Up Now & Get up to $650 Off Your New Policy

  • Plans Are Tailored to Your Car's Needs
  • Easy Claims Process for Fast Approvals
  • Choose Your Own Certified Mechanic
  • 24/7 Roadside Assistance, Courtesy Towing, Rental Cars

Latest American Dream Auto Protect Reviews

9.23
Based on56 Reviews fromAmerican Dream Auto Protect customers
jamandd777

6/6/2024
So nightmare is the proper word here. If you want a business who practice verbal contracts and provide nothing in writing than their for you. If you like companies that practice immoral and unethical practice then they're for you. My advice stay clear!! From the mouth of their "Retention director, which happens to be the highest person there and will refuse to escalate to higher person than him" According to MR J as i will refer to him this country doesn't need to provide contracts in writing and verbal contracts held up in court? This is from a company who has the name American attached to them? Sorry, in America everything has to be in writing. My experience short and sweet. Signed... Read More


arelismussell

2/27/2024
Do not do business with this company. It is a complete con. The business has done nothing but give me the run around. ADAP arbitrarily and without documentation has denied claim for service under warranty. American Dream Auto Protect sold services that it has failed to provide and done everything possible to avoid. There is a complete lack of communication and transparency. They use vague language and rely on verbal communication to lure people to purchase their product to take their money and fail to deliver.


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John F

2/22/2024
Terrible company! Bought A warranty on my 2019 Dodge Ram 1500, and couldn't even get A single one of my claims approved! Buyers beware!


ohioretired1000

1/20/2024
Your bill manger is completely RUDE when I cancelled the warranty ! He wanted to argue even after he said he didnt care if I cancelled or not ! This went on for 10 min and his rudeness continued ! Dont waste your time with them ! They said they would hard copy the warranty to me and did not , so I called to cancel and the billing manager started his argument !!!!!


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Jeff

10/31/2023
Easily the worst warranty company I've ever dealt with. Lied to dealership and said my policy was canceled even though I paid in full upfront. They are great at manipulating these reviews and putting fake ones to make them look reputable. Look at the ones on here. They got 50 and a bunch all came in on the same day? All these sites care about is collecting their fees. It's obvious to anyone with half a brain they and their friends and employees write fake reviews. They r a scam


xtcaol123

8/3/2023
KYLE WAS A GREAT CSR. HE WAS/IS EXCEPTIONAL IN HIS PRESENTATION. RAYMOND, A MANAGER WAS ALSO VERY HELPFUL IN PROVIDING ME WITH WHAT I NEEDED FOR MY PEACE OF MIND IN COMPLETING MY PURCHASE. THANKS AGAIN.


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Jhonny B

4/15/2023
The administration department deserves high praise for their quick and efficient handling of my claim. They communicated effectively and resolved the issue in just three days. I highly recommend their services.


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Ryan J

4/15/2023
I had a great experience with the administration department. Their excellent communication and speedy resolution of my claim left me impressed. I would definitely recommend them to others.


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Sunny E

4/15/2023
If you're in need of efficient and reliable administrative services, look no further than this department. They impressed me with their clear communication, prompt payment of my claim, and swift problem-solving. I highly recommend them.


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Jhonny B

4/15/2023
The administration department demonstrated professionalism and competence in handling my claim. They kept me informed throughout the process, paid out my claim promptly, and resolved the issue in just three days. I would recommend them without hesitation.


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Green p

4/15/2023
I was thoroughly impressed with the administration department's handling of my claim. They communicated well, paid out my claim quickly, and resolved the issue in a timely manner. I highly recommend their services to anyone in need of administrative support.


robertlennon144

4/14/2023
Thanks to the clear guidance from an expert, I now have a plan to solve my issues.


nikkeialicia

4/14/2023
The individual who helped me pay was very professional, courteous, and amiable in her demeanor.


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Tyler M

4/14/2023
Tamika's exceptional customer service skills were evident as she politely explained the policy and demonstrated conscientiousness in her approach.


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Lisa M

4/13/2023
Dealing with American Dream Auto Protect was a hassle-free experience. My mechanic only needed to contact them, and they handled everything else seamlessly.


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Lisa M

4/13/2023
My experience with American Dream Auto Protect was nothing short of excellent. They made my claim process hassle-free and provided me with the peace of mind I needed during a stressful time.


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Imma J

4/13/2023
American Dream Auto Protect proved to be a reliable and efficient provider when it came to my claim. Their customer service was top-notch and they handled everything promptly.


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Jason B

4/13/2023
I was impressed with Sam's thorough explanation of my policy and her assistance in filing a potential claim. Tabitha was also very kind and understanding during our conversation, which made the experience much more positive.


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Tom c

4/13/2023
I really appreciated Sam's help in walking me through the intricacies of my policy, as well as Tabitha's friendly and understanding attitude during our interaction.


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Green p

4/13/2023
I was extremely satisfied with the level of support I received from American Dream Auto Protect during my claim. Their process was seamless and required minimal effort on my part.


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William B

4/13/2023
It was great to have Sam assist me with understanding my policy and how to file a claim if necessary. Tabitha's compassionate demeanor was also appreciated.


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Debit H

4/13/2023
If you're in the market for an extended warranty, look no further than American Dream Auto Protect. From start to finish, their service was top-notch, and their pricing and coverage options can't be beaten. I highly recommend giving them a call - you won't be disappointed.


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Ben s

4/13/2023
I was impressed with the level of service I received from American Dream Auto Protect. They made the claims process easy for me and my mechanic.


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Robin W

4/13/2023
American Dream Auto Protect was incredibly efficient in processing my claim. My mechanic simply made a phone call, and they took care of the rest effortlessly.


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Nancy M

4/11/2023
American Dream Auto Protect is hands down the best choice for extended warranty coverage. The team is knowledgeable, honest, and their pricing is unbeatable. I highly recommend them to anyone looking for peace of mind and great value.