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BLU Joy Cellphones for Seniors Review


ConsumersAdvocate.org Rating: 3.2 / 5 (Very good)
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BLÜ is manufacturer of consumer electronics, including bargain-priced cell phones running on Android software. Its wide array of products includes the popular BLÜ Joy cell phone. Designed for seniors, it has an SOS button that automatically connects users to first responders and a keypad with larger buttons, among many other features. The company was founded in 2009 and is headquartered in Miami, Florida.
 
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How is BLU Joy rated?

Breakdown

3.0/5
Features
4.0/5
Coverage and Cost
2.5/5
Support

Overall Rating: 3.2 / 5 (Very good)

BLU Joy is a simple, no-frills cell phone with the basic features one could want in a senior phone - a large, easily visible keypad, an SOS button, and easy operation. It has an FM radio, an MP3/MP4 player, and a built-in flashlight. It's also one of the cheapest options on the market with a price that ranges between $19.99 and $27.99. However, its viability as a long-term device is questionable. Reviews as to its quality are mixed to negative, with many customers claiming the phone stopped working early on and that, because it didn't come with a manual, several features were hard to figure out. Customers also claimed the phone did not include a SIM card and that SIM card installation was difficult. Its biggest shortcoming is its lack of compatibility with 3G networks. Most companies are phasing out 2G, leaving BLU Joy users with limited options as to carriers. Overall, for consumers wanting a simple senior phone for emergencies and to keep for a short period of time, you can't really beat BLU Joy's price. However, consumers looking for a device that can last for years and keep up with newer network technology will need to look elsewhere.

BLU Joy Features

Features - 3 / 5

The BLU Joy phone is very reasonably priced from $19.99 to $27.99. Although it has the basic features one would expect from a senior cellphone - a large keypad and an SOS button - it has substantial limitations. It's only compatible with 2G-compatible carriers, such as T-Mobile and a few others. Because most carriers are phasing out 2G compatibility, this considerably limits options for BLU Joy consumers.
Style/Type
Bar Phone
Display Size
2.4"
Phone Dimensions
4.24 x 0.55 x 2.35 in
Operating System
Android

Senior Specific Features

  • Large Buttons
  • Urgent Response Button

Regular Features

  • Internet Enabled
  • Text
  • Camera
  • Keypad

BLU Joy Service Plan

Coverage and Cost - 4 / 5

The BLU Joy cell phone is an unlocked Android device with dual SIM cards, which allows users to take advantage of two different voice/data plans or - for frequent travelers - to have both a domestic and an international carrier. However, the phone only works with the 2G network, which seriously hampers users' options as most carriers are now on 3G or 4G networks.
Unlocked
Yes
Carrier
T-Mobile, StraightTalk, T-Mobile, Simple Mobile
Prepaid
Yes
Price Range
$19.99 - $27.99

BLU Joy Reputation & Customer Service

Support - 2.5 / 5

BLU Products gets a B grade from the Better Business Bureau and a poor 3.3 score from TrustPilot. In addition to the negative reviews, over 100 complaints have been filed with the BBB about their products. None of these refer specifically to the BLU Joy phone; however, reviews written by customers who have bought the phone through online retailers are mixed to negative. Many customers claimed that their phone stopped working, that it was difficult to install SIM cards, and that it didn't include a manual.
BBB Rating
B
Number of BBB Positive Reviews
0
Number of BBB Negative Reviews
21
Trustpilot Rating
3.3 out of 10
Date Collected
2018-08-09
Customer Support
Phone
Email
Support Hours
Mon-Fri: 9:30AM - 5:30PM

Company Profile

Full Name
BLU Joy Cellphones for Seniors

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Customer Comments & Reviews

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Maggie S
11/29/2022
I ORDERED IT THINKING IT WAS A TRACFONE AND I COULD BUY 60 MINUTES. I AGREE WITH NO INSTRUCTIONS CAME WITH THE PHONE. WHEN I LOOKED ONLINE, IT WAS ALWAYS SAYING ABOUT HOW YOU COULD GET TUNES ON IT. I DON'T CARE ABOUT THAT, I JUST WANT IT IN CASE I HAVE AN EMERGENCY WITH MY CAR ETC. THIS IS THE FIRST PHONE I BOUGHT WITH NO SIM CARD IN IT AND HOW DO I KNOW WHAT KIND TO GET NOW??? DO I NEED TWO OR WILL IT WORK WITH ONE??? I'M VERY DISAPPOINTED

Our Partner

BLU JOY

  • Built-in SOS button connects caller to police, medical, or fire fighter immediately
  • Large numerical keypad and 2.4" display
  • FM radio and MP3/MP4 player
  • Compatible with carriers that accepts a 2G GSM Sim Card (e.g. T-Mobile, Straight Talk, Simple Mobile and others)
  • Not compatible with 3G-only providers (ATT, Verizon, Sprint, Boost, or PagePlus)
  • Memory: 32MB | 24MB RAM
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