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FreedomPop's ZTE Prestige 2 Phone for Seniors Review


ConsumersAdvocate.org Rating: 4.8 / 5 (Excellent)
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The ZTE Prestige 2 is a smartphone released on April 7, 2017 that offers functionality at an affordable price. It was developed by ZTE USA, inc., the fourth largest smartphone supplier in the United States. The phone offers double the RAM and storage of its predecessor, the ZTE Prestige, while retaining its affordability.
 
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How is FreedomPop's ZTE Prestige 2 rated?

Breakdown

4.8/5
Features
4.8/5
Coverage and Cost
5.0/5
Support

Overall Rating: 4.8 / 5 (Excellent)

The ZTE Prestige 2 is a great option for budget-conscious customers who want quality smartphones at an affordable price. It is the successor of ZTE's Prestige, a smartphone that was also praised for its affordability. The phone does not have any senior-specific features by itself, but users can customize it by downloading third-party applications designed for seniors. ZTE has an A+ score with the Better Business Bureau, but it has a 2.8 score with Trustpilot. Customer reviews mention problems with ZTE's customer support and complications with warranty replacement.

FreedomPop's 100% Free Mobile Phone Service for Seniors

FreedomPop is the nation’s first 100% Free Mobile Phone Service provider founded in 2011. With FreedomPop, customers get 100% free mobile phone service with the ZTE Prestige 2 LTE smartphone. FreedomPop offers VIP customer support, 30-day risk free trial, and no contracts.

Some other standout service features include:
Unlimited talk, text, and 2GB data trial ($24.99/mo value)
Downgrade anytime to 100% Free Basic Plan - 200 mins, 500 texts, & 500MB 4G LTE every month
Get a new phone number or keep your own.

Product specifications:
ZTE Prestige 2 LTE smartphone NOW $19.99 ($79.99 value)
Android 6.0 Marshmallow 5.0" touchscreen
5MP rear-facing camera
16GB of Internal Memory (expandable via microSD card up to 23GB)

Check out the senior phone offer and try them out for free today.

FreedomPop's ZTE Prestige 2 Features

Features - 4.8 / 5

The Prestige 2 has a 5", 858 x 480 pixel touchscreen display and 5MP rear and front-facing cameras. The device also has 2 GB of memory and 16 GB of storage space that can be increased by up to 32 GB using an SD card. These features won't outshine fancier smartphones, but they are great for the price you are paying. Also, the phone does not have integrated health or monitoring features, but senior customers can download these and many other senior-focused apps through the android app store.
Style/Type
Smartphone
Display Size
5 inch with 858 x 480 pixels
Phone Dimensions
5.73 x 2.83 x 0.39 inches (145.5 x 71.9 x 9.9 mm)
Operating System
Android

Regular Features

  • Internet Enabled
  • Text
  • Camera
  • Voice Command
  • Touch Screen

FreedomPop's ZTE Prestige 2 Service Plan

Coverage and Cost - 4.8 / 5

There are various service plans that feature the ZTE's Prestige 2. These plans come from 4 different providers: Boost Mobile, FreedomPop, Tello, and UNREAL Mobile. The plans range from unlimited data to prepaid build-your-own plans that include added minutes. However, there is only one plan that focuses specifically on senior customers: FreedomPop's Free Senior Plan. The plan reduces the Prestige 2's price to $19.99 as a one-time activation, and enrolls the user to a free month of their premium plan, which can be downgraded later to their free basic plan. The smartphone doesn't come unlocked, so it limits consumers on their choices when choosing a provider.
Unlocked
No
Carrier
AT&T, Sprint, T-Mobile, Verizon
Prepaid
Yes
Contract Required
Depending on the plan chosen, a contract might be required.
Price Range
$80

FreedomPop's ZTE Prestige 2 Reputation & Customer Service

Support - 5 / 5

FreedomPop is a BBB accredited business carrying a grade of B. The company also has a 4.8 rating on Trustpilot. Customers needing support can contact the company by phone, submitting a help desk ticket, or by perusing the extensive online support database. Some of the topics include getting started, technical support, and billing and account management.
BBB Rating
B
Trustpilot Rating
4.8 out of 10
Date Collected
2018-08-29
Customer Support
Phone
Email

Company Profile

Full Name
FreedomPop's ZTE Prestige 2 Phone for Seniors
Company Website
https://shop.freedompop.com/products/
Headquarters
1100 Glendon Ave #700, Los Angeles, CA, 90024

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Customer Comments & Reviews

Loading Reviews ...
lorinced79
10/17/2019
Absolutely fantastic customer service unlike the other carries. They treat me like a human rather than just another number.

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