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SIMPLE Mobile Cellphone Plans Review

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Simple Mobile is a mobile virtual network operator based out of Irvine, California and founded in 2009. As an MVNO, the company does not own the wireless network infrastructure over which it provides services to its customers, but rather works with a mobile network operator to obtain bulk network services at wholesale rates.

Performance

Simple Mobile’s network is powered by T-Mobile, which has one of the largest cell-phone coverage in the United States. Every plan includes T-Mobile’s nationwide 5G coverage and has an optional add-on of $10 a month for international calling and texts to 100+ destinations across the world. T-Mobile’s network consistently ranked higher than the national average in the Northeast, Mid-Atlantic and West in J.D. Power’s 2021 U.S. Wireless Network Quality Performance Study, although it ranked below par in the Southwest and North Central regions.

Price

Simple Mobile offers contract-free plans which claim to do away with the hidden fees associated with a traditional cell phone contract. They offer unlimited talk and text 30-day single-line plans starting at $25 a month, with unlimited internet speeds starting at $50 a month. You can cancel anytime, but the company makes month to month costs cheaper for those who enable automatic re-billing, driving the minimum cost down to $23.75 and $45 a month, respectively. 

Trustworthiness

The company is list as an accredited business by the Better Business Bureau, holding an A+ rating and having closed 283 complaints in the last three years. However, the company holds an 1.5 rating on Trustpilot, with most complaints finding the customer service lacking and fluctuating signal issues.

All in all, Simple Mobile can be a good option for those looking for a hassle-free, no-thrills alternative to the traditional contract structure that a cell phone company provides. Although online reviews point out flaws in their infrastructure that might be a red flag to some, their costs are among the cheapest in the business and their plans mean you can try out the service and opt out if it doesn’t live up to your expectations.


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Customer Comments & Reviews

Loading Reviews ...
emailleslierollins
9/16/2022
On phone wait time to find purchased phone that never arrived. The wait time so far has exceeded 45 minutes. Can't find tracking number and this is unacceptable.



Our Partner
  • Powered by T-Mobile, one of the networks with the most coverage and best range
  • Contract-free plans allows you to cancel anytime with no hidden fees
  • Unlimited talk and text 30-day single line plans starting at $25
  • Accredited by the Better Business Bureau, with an A+ rating
  • Network highly ranked by JD Power’s 2021 U.S. Wireless Network Quality Performance Study