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Identity Force Credit Reporting Review


ConsumersAdvocate.org Rating: 4.5 / 5 (Excellent)
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Founded in Framingham, Massachusetts in 2005, Identity Force is a family-owned business offering award-winning identity protection solutions and exceptional customer service to consumers, corporations, and government agencies. The company received a Silver Stevie Award for Best Computer Software Customer Service Department in 2017 and has been awarded multiple Blanket Purchase Agreements by the U.S. General Services Administration.

How is Identity Force rated?

Breakdown

4.0/5
Plans and Pricing
4.3/5
Report Details and Frequency
4.5/5
Credit Bureau & Credit Scores
5.0/5
Monitoring and Extra Features

Overall Rating: 4.5 / 5 (Excellent)

IdentityForce is a leading provider of identity, privacy, and credit solutions for businesses, individuals, and government agencies. The company offers everything from 24/7 fraud monitoring with mobile text and email alerts, to credit score monitoring and additional privacy tools such as PC protection with anti-phishing and anti-key logging software. Despite their higher-than-average prices, IdentityForce scores highly with us for being among the few credit reporting agencies delivering a truly comprehensive fraud protection and credit monitoring product paired with award-winning customer support and extensive industry experience.

Credit Score & Reports

Report Details and Frequency - 4.3 / 5

IdentityForce has a leg up on much of their competition by being among the few credit reporting agencies that offer additional credit score monitoring and privacy tools. Though the company doesn't provide instant access to credit scores and quarterly reports from the three bureaus, they do include additional monitoring features such as single-bureau historic credit score tracking, and a credit score simulator that helps predict how certain financial decisions may impact credit.

Credit Bureaus Covered

Equifax
Experian
TransUnion
Credit Report Frequency
Quarterly
Access to Credit Scores
Yes
Access to Credit Reports
Yes

Monitoring & Tools

Credit Bureau & Credit Scores - 4.5 / 5

IdentityForce offers comprehensive data protection solutions with features such as two-factor authentication, lost wallet assistance, junk mail opt out, medical ID fraud protection, and online PC protection with anti-phishing and anti-key logging software. The company also provides identity theft insurance for up to $1 million , but insurance coverages does vary depending on the specific IdentityForce membership plan.
Credit Tools
Credit Analysis Calculator
Credit Change Alerts
Historical Score Tracking
Security & Protection
Identity Theft Monitoring
Identity Theft Insurance
Identity Restoration Support
Lost Wallet Protection
Identity Theft Insurance Limit
$1,000,000

Identity Force Plans & Pricing

Plans and Pricing - 4 / 5

IdentityForce offers a 14-day free trial of their UltraSecure personal information monitoring service, which can be purchased for the reasonable cost of $17.95 a month or $179.50 for the year. The UltraSecure+Credit plan, which includes all the benefits of UltraSecure plus three-bureau credit monitoring, is available for $23.95 a month or $239.50 for the year.
30-day Trial Available?
No
Free Report Offered?
No
Monthly Price
Starting at $23.95
Annual Price
Starting at $239.5

Identity Force Reputation & Support

Monitoring and Extra Features - 5 / 5

IdentityForce is accredited by the Better Business Bureau, where they hold a rating of A+. The company has also received positive customer reviews on Trustpilot.com, where most clients have reported that the company does indeed provide outstanding customer support and unparalleled protection for sensitive data. IdentityForce's smartphone application, which has high ratings on both Google Play and the Apple App Store, features email, text and in-app alerts and notifications.
Mobile App
Yes
Alert Methods
Text
Email
Mobile App

Customer Feedback

BBB Rating
A+
Trust Pilot Rating
5.9 out of 10
Date Collected
2019-03-01

Contact & Additional Company Information

Year Founded
2005
Homepage URL
Company Phone
(877) 694-3367
Headquarters Address
111 Speen Street, Suite 304, Framingham, MA, 01701

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Customer Comments & Reviews

Loading Reviews ...
M
Michael F
7/22/2021
I have witnessed a lack of any sort of reporting or assistance after having a credit card breached eight days ago. Waiting for technical support to contact me on next steps or rather prophylactic measures to consider in protecting my credit - somehow I don't think this will occur.



Our Partner
  • Part of UltraSecure+Credit, which includes Identity Theft Protection
  • 3 Bureau credit reports and scores
  • Monthly score tracker
  • Instant alerts
  • $1 million ID theft insurance
  • Quarterly credit reporting