Kenmore 14572 Dishwasher Review

Item: Kenmore 14572 Dishwasher
Rating: 4.3
Author: ConsumersAdvocate

ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)

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Kenmore is an American brand of household products sold by Sears, Roebuck and Co. Kenmore brand items have been sold for over 100 years, but the appliances are actually made by other major manufacturers such as Panasonic, LG, Electrolux, and, until recently, Whirlpool. As of May 2018, even though many of Sears' stores are closing, the Kenmore brand is expected to continue to be sold through other stores, including Amazon.

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How is Kenmore 14572 rated?

Breakdown

4.3/5

Quality

4.3/5

Performance

4.3/5

Warranty

Overall Rating: 4.3 / 5 (Excellent)

The Kenmore 14572 is a truly versatile machine. It gets high marks for its customizable setup, with a third rack that can be removed and adjusted. It also has automatic temperature control and meets NSF-certification standards, guaranteeing that its sanitize setting can kill up to 99.99% of bacteria. Adding to its cleaning efficiency is the spray arm, which delivers more water coverage by sweeping dirty dishes from two sides instead of one.
In addition to its features, customer reviews tend to be very much on the positive side, with many praising its thorough cleaning and quiet performance.
Overall, given its efficiency, roominess, and cleaning power, this would be an excellent choice for families and those who entertain frequently.

Warranty - 4.3 / 5

The Kenmore warranty covers the appliance for one year against defects in material or workmanship, guaranteeing free repair or replacement (a choice that is left up to the seller) if the appliance is found to be defective. It covers all appliance parts for two years and will cover replacement (but not installation) of upper and lower dish racks if they're damaged due to rust within five years. The warranty covers the appliance from the time it's bought and as long as it is used against leaks due to rust-through.

Warranty Terms and Exclusions

This warranty covers ONLY defects in material and workmanship, and will NOT pay for: 1. Expendable items that can wear out from normal use, including but not limited to filters, belts, bags or screw-in base light bulbs. 2. A service technician to clean or maintain this appliance, or to instruct the user in correct appliance installation, operation and maintenance. 3. Service calls to correct appliance installation not performed by Sears authorized service agents, or to repair problems with house fuses, circuit breakers, house wiring, and plumbing or gas supply systems resulting from such installation. 4. Damage to or failure of this appliance resulting from installation not performed by Sears authorized service agents, including installation that was not in accord with electrical, gas or plumbing codes. Damage to or failure of this appliance, including discoloration or surface rust, if it is not correctly operated and maintained according to all supplied instructions. 6. Damage to or failure of this appliance, including discoloration or surface rust, resulting from accident, alteration, abuse, misuse or use for other than its intended purpose. 7. Damage to or failure of this appliance, including discoloration or surface rust, caused by the use of detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product. 8. Damage to or failure of parts or systems resulting from unauthorized modifications made to this appliance. 9. Service to an appliance if the model and serial plate is missing, altered, or cannot easily be determined to have the appropriate certification logo.

Customer Comments & Reviews

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John P

10/17/2018

Our 14572 is dead after 5 months- motor burned out. We've waited a week for a technician to arrive and will now wait another week for a new motor to be installed. This repair is covered in warranty, but if it were out of warranty the cost for this repair (per the receipt left by the technician) would have been $459. He verbally commented that he has "replaced a ton of these motors". This does not install any confidence in the longevity of this dishwasher.

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