Complete Case Divorce Attorneys Review

Breadth of Services

Complete Case allows customers who wish to file an uncontested divorce without the need of hiring an attorney. The company assists customers through the whole process of filling out the numerous online form, with state-specific documents that include instructions and information on how to complete them in accordance with the law. 

Customers need to follow a three-step process:

• Choose the state of residence and review the legal requirements to go forward with an uncontested divorce. When you choose a state, the website provides the specific requirements for the jurisdiction and informs about the things that need to be done.
• Fill out an online interview providing details about the case. Although the process can be long, and customers might not have all the information in the moment, the website allows them to be saved and completed later. Customers can come back, review, and make changes.
• After the documents have been completed, print them out or have them mailed to you. Once these documents have been signed by the involved parties, customers need to follow the instructions to file the papers with the court (court filing fees are a customer’s responsibilities).

The service is tailored towards uncontested divorces. Spouses who can’t come to an agreement and have a contested divorce going to trial would need to seek other resources to obtain legal representation. 

Customers need to have Adobe Acrobat installed to be able to view and print the forms.

Pricing and Transparency

Complete Case’s pricing structure is straightforward. Customers can subscribe to its services for a one-time charge of $299. This includes document storage so that you can go back and make revisions as necessary or complete the documents at your own pace. 

However, customers should be aware that the one-time $299 fee entitles them to use the services for only 30 days. Any future use requires an undisclosed monthly fee. In fact, customers that sign up for the service need to cancel it so as to avoid any automatic future monthly billings.

While the company does explain how the service works and mentions the future monthly fee, it could do a better job of explaining that customers need to cancel before the first 30 days are up to avoid additional charges. By advertising no additional fees (which is true) it gives the impression that $299 is the only amount the customer will ever pay. 

The company does offer a 100% guarantee of court approval for the documents or it gives you your money back.

Educational Resources

Customer support is available by phone from Monday through Friday from 10:00 a.m. to 8:00 p.m. EST. However, customers might receive faster or more thorough service by filling out an online form stating their issue. Service professionals usually respond within 24 hours.

The website’s Help Center provides a state-by-state requirement guide which allows customers to know what needs to be done before, during, and after a divorce proceeding. The FAQ section also contains helpful information to understand the process.