Frontpoint Home Security Review

Get Introduced to Our #1 Choice 888-707-1533

Frontpoint is our top choice in home security because they have the best combination of high-quality hardware, low-cost monitoring, and great customer service. Angie's List awarded Frontpoint their "Super Service Award" 5 years in a row. Few companies achieve this distinction. In addition, FrontPoint is highly rated by the Better Business Bureau. Consumer reviewers on Trustpilot are overwhelmingly positive. Given its great reputation for customer support, Frontpoint is a solid choice for experienced and even less-than-confident DIY-ers.

Frontpoint offers a 30-day risk-free trial, which means you can order and try it out before committing to keeping the system. This is a rare-in-the-industry opportunity for customers to reassure themselves they're purchasing a high-quality product they find easy to use.

You can access help on the Frontpoint website by using the site's live chat feature. No chatbot to frustrate you there. We were able to speak with a live human within a minute of requesting help. In addition, when you call Frontpoint, you'll talk to a human from the USA right away without having to climb a lengthy phone tree. You can expect a low-pressure conversation from someone who is knowledgeable about home security. If you are interested in their product and home security in general, it's well worth the call in our opinion. 888-707-1533.

What's it Gonna Cost Me?

Frontpoint's starter kit is available for $129 and includes:

• 1x Frontpoint Hub & Keypad
• 1x Door/Window Sensor
• 1x Motion Sensor
• 1x Home Defense Kit (3 items)

You can customize a Starter system further by adding equipment a la carte. Customers who live in a ground level home will want quite a few more than one window/door sensor, for example. Those are sold for about $13 each and you can add them to any plan.

You can also choose one of Frontpoint's other packages. The Home Shield package, available for $269,  ups the game with additional door and window sensors, an indoor camera, a flood sensore and a heat and smoke sensor. If you select Frontpoint's top-of-the-line Family Lookout system, priced at $349, your system will include a wireless doorbell camera keep you in closer touch with what's happening around your home.The package also includes a key remote for controlling your alarm system from a distance.  

For the utmost in security, most experts recommend that you invest in professional monitoring. Frontpoint offers professional monitoring plans for all its systems at a cost of  $49.99 per month.That's slightly higher than the professional monitoring plans by offered by some of Frontpoint's competitors, but the system relies on LTE cellular monitoring, which some experts fee is superior to the Wi-Fi with cellular backup. Secuirty magazine reviews of the product suggest that Frontpoint's response rate to alarms is faster than many competitors' response times. Frontpoint professional monitoring also stands out for being a service you pay for month by month, with no lengthy contract to sign.

Bells & Whistles

• High-quality wireless equipment
• Touch control panel
• Keychain remote and wearable panic button
• Doors & window sensors
• Environmental hazard monitoring including smoke and heat, flood, and CO2 sensors
• Optional smart home features
• Compatible with Alexa, Google Home, and Siri

The Bottom Line:

Frontpoint is all about its customers. The company is terrific at customer service and offers a choice of packaged and custom systems to suit many consumers' budgets. We were impressed by the company's high customer satisfaction ratings and feel confident recommending Frontpoint to our readers.

Our Frontpoint Rep's Direct Line: 703-639-5411