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Gencove DNA Testing Review


ConsumersAdvocate.org Rating: 4.2 / 5 (Excellent)
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Formerly known as Seeq Labs, Gencove is a New York-based DNA testing service that offers low-coverage sequencing tests at an affordable price. Customers can upload their autosomal DNA results from another testing company or order Gencove's own testing kit, and access a number of genetic apps that provide them other ways to use their data.
 
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How is Gencove rated?

Breakdown

3.8/5
Products & Services
4.0/5
Privacy & Security
4.0/5
Online Resources
5.0/5
Cost & Availability

Overall Rating: 4.2 / 5 (Excellent)

Gencove is newcomer to the field of DNA testing, but they are devoted to changing the face of the industry via their unique sequencing technology. Their DNA test is the most affordable on the market, and their analysis of test results is fairly thorough. In addition, the company's collection of additional features can be fun to poke around with. However, potential customers should keep Gencove's lack of an online presence in mind before purchasing their testing kit.

Gencove Testing Features

Testing Features - 4 / 5

Gencove offers autosomal tests that can track up to 30,000,000 genetic markers, and absolutely staggering number when compared to its competitors. This is because their low-coverage, or low-pass whole genome sequencing (WGS), approach provides results that are broader—although shallower as well. They collect samples through saliva kits, do their own in-house testing, and display results after a 6 to 10 week time span.
DNA Testing Features
Autosomal
Time for Results
Six to ten weeks
Collection Method
Saliva
Company Does Own Testing
Yes

Gencove Results Analysis

Products & Services - 3.8 / 5

Gencove does not have an accurate number for the size of their DNA database. They classify DNA profiles under 25 geographical regions that include 97 ethnic groups altogether. Moreover, they are able to find relatives of varying estimated relatedness across testing companies. Users with DNA results from other websites can upload their data to use Gencove's services for free.
Size of Database
Undisclosed
Number of Geographical Regions Identified
25
Identification of Relatives
Yes
Number of Ethnicities Identified
97

Gencove Other Services

Online Resources - 4 / 5

Although Gencove does not offer a family tree builder, migration map, or wellness program, what it offers is far from a bare bones service. The company hosts quite a number of apps, both made by them and in partnership with other institutions, that range wildly in purpose. For example, their sleep app tries to predict sleeping patterns based on a user's genetic information, while their happiness app takes the same approach but applies it to happiness in an active research program. All their apps require users to log into an active Gencove account.
DNA for Medical Purposes
No
Mobile App
Yes
Family Tree Creator
No

Gencove Pricing

Cost & Availability - 5 / 5

Gencove's mission is to provide their DNA testing services at an affordable price. They currently offer one of the lowest-priced DNA tests at $59.99.
Basic Kit Price
$59.99
Discounts and Offers
N/a

Cost of Add-ons

N/a

Gencove Reputation

Reputation - 4 / 5

Gencove has no presence on the BBB or on Trustpilot, neither currently nor under its previous name Seeq Labs. This is peculiar considering that the company is not particularly young, being founded in 2015. Also of note is the overall dearth of individual company reviews online, and that the company has no phone number listed.
Year Founded
2015

Gencove Privacy

Privacy & Security - 4 / 5

Gencove takes extensive measures to protect a user's privacy while using the website and dealing with sensitive information. Although the company does not report how long it keeps DNA samples or data, it does promise to keep customer information confidential except under express circumstances, those being when required by law, if the business is transferred, and when dealing with their mobile app's service providers—who are bound by the same obligation of confidentiality.
Time Company Holds Data
Undisclosed
Disclosure to Third Parties
Yes
Encryption/Web Security
To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of information, Gencove uses a range of physical, technical, and administrative measures to safeguard personal information. All connections to and from the website and mobile application are encrypted using Secure Socket Layer (SSL) technology.

Company Profile

Full Name
Gencove DNA Testing
Company Website
https://gencove.com
Headquarters
430 East 29th Street, New York, NY, 10016

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Top Rated
Our Partner
  • Tests for 650,000 genetic markers
  • Ancestry results go back 10 generations
  • Partnership with over 200 laboratories
  • Young, growing company
  • Invested in mapping out the world’s genetic roots
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