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10 Best
Earthquake Insurance
of 2024
View 10 Best
Earthquake Insurance 

Mercury Earthquake Insurance Review


ConsumersAdvocate.org Rating: 2.9 / 5 (Average)
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For more than 5 decades, Mercury has been providing a complete line of insurance plans for consumers. The company covers property and personal belongings damaged by an earthquake at some of the most competitive prices today. Mercury provides a wide range of standard and optional items for a more comprehensive answer to earthquake insurance. However, their services are limited to 13 states only.

Company Profile 

 

BBB Ratings 

 D

States Served 

 13

Age of Company 

 54

AM Best Ratings 

 A-

 

Structures Covered

Mercury Insurance offers protection for apartment, condominium, single-family home, townhouses, and office structures. Unlike other earthquake insurance, they only cover 13 states.

Apartment

Yes

Condo

Yes

Townhouses

Yes

Single-Family Home

Yes

Offices

Yes

 

Plan Details

Mercury Insurance has an annual based plan for its earthquake insurance. The company also provides mobile access to policyholders for easy plan adjustments and modifications.

Minimum Coverage

Not Stated

Maximum Coverage

Not Stated

Annual Plan

Yes

Mobile Access

Yes

Sample Policy

None

Privacy Policy

Yes

 

Discounts

Unlike other companies reviewed, Mercury has only one discount option for multi-policy holders.

Multi-Policy Discount

Yes

Loyalty Discount

No

Claim-Free History

No

Other Discounts

No

 

Coverage and Protection

Mercury includes personal injury coverage in its earthquake insurance plan. Additional coverage is available for your personal belongings, clean up services, electrical, and plumbing system for residential and commercial properties.

 

Personal Belongings

Yes

Appliances

Yes

Furniture

Yes

Personal Injury

Yes

Electrical and Plumbing System

Yes

Debris Removal

Yes

Broken Glass Clean-Up

Yes

Residential

Yes

Commercial

Yes

 

Help, Support and Usability

Mercury Insurance offers a convenient method for requesting price estimates with their free online quotes. They also have an online account management feature for quicker claim processing. It lacks in some areas such as 24- hour telephone claims, coverage calculator and live chat.

 

Online Account Management

Yes

Coverage Calculator

No

Live Chat

No

Telephone Support

Yes

24 Hour Telephone Claims

No

Online Claims

Yes

Online Quotations

Yes

E-mail

Yes

FAQs

Yes

 

Earthquake Insurance at Mercury

Mercury Insurance Company has been in the industry since 1961. A “D” rating by the BBB may be a disappointment to customers who are relying on feedbacks and ratings online. However, the company still continues to handle earthquake and other type insurances with a wide range of coverage protection, and resources that may help people searching for earthquake insurance.   


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