Earthquake Insurance
of 2024
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Mercury Earthquake Insurance Review
ConsumersAdvocate.org
For more than 5 decades, Mercury has been providing a complete line of insurance plans for consumers. The company covers property and personal belongings damaged by an earthquake at some of the most competitive prices today. Mercury provides a wide range of standard and optional items for a more comprehensive answer to earthquake insurance. However, their services are limited to 13 states only.
Company Profile
BBB Ratings |
D |
States Served |
13 |
Age of Company |
54 |
AM Best Ratings |
A- |
Structures Covered
Mercury Insurance offers protection for apartment, condominium, single-family home, townhouses, and office structures. Unlike other earthquake insurance, they only cover 13 states.
Apartment |
Yes |
Condo |
Yes |
Townhouses |
Yes |
Single-Family Home |
Yes |
Offices |
Yes |
Plan Details
Mercury Insurance has an annual based plan for its earthquake insurance. The company also provides mobile access to policyholders for easy plan adjustments and modifications.
Minimum Coverage |
Not Stated |
Maximum Coverage |
Not Stated |
Annual Plan |
Yes |
Mobile Access |
Yes |
Sample Policy |
None |
Privacy Policy |
Discounts
Unlike other companies reviewed, Mercury has only one discount option for multi-policy holders.
Multi-Policy Discount |
Yes |
Loyalty Discount |
No |
Claim-Free History |
No |
Other Discounts |
No |
Coverage and Protection
Mercury includes personal injury coverage in its earthquake insurance plan. Additional coverage is available for your personal belongings, clean up services, electrical, and plumbing system for residential and commercial properties.
Personal Belongings |
Yes |
Appliances |
Yes |
Furniture |
Yes |
Personal Injury |
Yes |
Electrical and Plumbing System |
Yes |
Debris Removal |
Yes |
Broken Glass Clean-Up |
Yes |
Residential |
Yes |
Commercial |
Yes |
Help, Support and Usability
Mercury Insurance offers a convenient method for requesting price estimates with their free online quotes. They also have an online account management feature for quicker claim processing. It lacks in some areas such as 24- hour telephone claims, coverage calculator and live chat.
Online Account Management |
Yes |
Coverage Calculator |
No |
Live Chat |
No |
Telephone Support |
Yes |
24 Hour Telephone Claims |
No |
Online Claims |
Yes |
Online Quotations |
Yes |
|
Yes |
FAQs |
Yes |
Earthquake Insurance at Mercury
Mercury Insurance Company has been in the industry since 1961. A “D” rating by the BBB may be a disappointment to customers who are relying on feedbacks and ratings online. However, the company still continues to handle earthquake and other type insurances with a wide range of coverage protection, and resources that may help people searching for earthquake insurance.
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- Farmers mobile App
- Available in most states
- Online payments
- Free Farmers friendly review service