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CloudCart eCommerce Website Review


ConsumersAdvocate.org Rating: 4.1 / 5 (Excellent)
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CloudCart is an eCommerce website builder based in Beverly Hills, California that targets both small businesses and larger, enterprise-level projects. The platform features a powerful admin panel, comprehensive sales reports, an optimized payment process, and more. CloudCart's hosting is cloud-based, PCI-DSS certified, and all of its stores get a free 256-bit SSL certificate.
 
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How is CloudCart rated?

Breakdown

4.0/5
Hosting Capabilities
4.0/5
Ease of Use
4.0/5
Marketing and Analytic Tools
4.3/5
Cost

Overall Rating: 4.1 / 5 (Excellent)

CloudCart is an excellent choice for any business looking to establish a presence online–large and small. The company's hosting features are solid, and its large repertoire of analytics, marketing, and conversion tools ensure that businesses can profit from setting up their online storefront. Furthermore, the platform's visually appealing and easy-to-navigate interface puts it a step ahead from competitors operating on older UIs. Although CloudCart has a smaller presence online that other eCommerce websites, customer support around the clock via several methods means customers can get help with their website whenever they need it.

CloudCart Hosting Features

Hosting Capabilities - 4 / 5

CloudCart customers benefit from unlimited bandwidth and no cap on the number of products they can sell. Although the most basic CloudCart plan features two staff accounts, both medium and professional plans allow users to setup as many of them as they want. Websites hosted through CloudCart can expect quality security thanks to a free 256-bit SSL certificate (only included with CloudCart domains) and Level-1 PCI compliance. The platform provides templates that can make websites responsive, adapting to any device they are accessed on.
Bandwidth
Unlimited
Staff Accounts
2 / Unlimited / Unlimited
File Storage
5GB / 10GB / 20GB
Security Features
SSL Protection
PCI Compliance
Number of Products
Unlimited
Payment Methods Supported
PayPal
Responsive Websites
Yes
Search with Filters
Yes

CloudCart Marketing and Analytics

Ease of Use - 4 / 5

CloudCart features a number of tools to provide thorough performance analysis and promote sales. The platform's control panel can show users a summary of their products, total customers, abandoned orders, and out-of-stock products. The platform can also report on sales volume, consumer habits, product demand, and total online revenue. A variety of tools lets users create and manage discounts and coupon codes, as well as restore abandoned orders. Every CloudCart store is SEO optimized by modifying text, keywords, titles, paragraphs, images, and other important factors to make them SEO friendly. The platform has access to sales through Facebook and eBay.

Sales Channels

  • Facebook
  • eBay
Customer Outreach Tools
Blogging
Mobile Storefront
Third-Party Apps
Social Media Integration
Email Marketing
Conversion Tools
Abandoned Cart Saver
Customer Groups and Segmentation
Coupons
Discounts
SEO Optimization
Yes

CloudCart Cost

Marketing and Analytic Tools - 4 / 5

CloudCart features three levels of membership. The basic membership includes all aspects of the online store plus its professional templates. Medium level members get additional marketing tools, while Professional level members have access to every single CloudCart feature. Customers pay no transaction or setup fees for using the platform, and have over 25 professional templates they can use for free. In addition, CloudCart's 14-day free trial does not require potential customers to give their credit card information. Instead, once the trial is over, users can choose to pay for the full service.
Plan 1
$39.99/mo
Plan 2
$89.99/mo
Plan 3
$149.99/mo
Transaction Fees
No
Setup Fees
No
Free Trial
14-day free trial period
Free Templates Available
28

CloudCart Customer Experience

Cost - 4.3 / 5

CloudCart does not have a page with the BBB or on Trustpilot. However, reviews on other websites are largely positive. Also, the company provides 24/7 customer service via phone, email, and live chat.
Year Founded
2013
Date Collected
2018-07-09
Customer Service Phone Number
310-362-1703
Customer Service Hours
24/7 chat, email, and phone
Contact Method
Phone
Email
Chat
Mobile App
No

Company Profile

Full Name
CloudCart eCommerce Website
Company Website
https://cloudcart.com
Headquarters
9350 Wilshire Blvd. #Suite 203, California, Beverly Hills, CA, 90212

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Our Partner
  • 0% payment processing fee
  • Secure hosting and CDN
  • Integrated live chat
  • Simple order processing
  • Easy and optimized checkout
  • International payments
  • 24/7 support
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