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Brilliant Earth Engagement Rings Review

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Brilliant Earth is a fast growing ecommerce jeweler service that provides a conflict free diamond guarantee to consumers. The company has a selection of vintage, non-traditional, pre-set, custom, and personalized engagement rings for clients to choose from.

Services and Features

Brilliant Earth offers a good selection of fine jewelry, engagement rings, loose diamonds, vintage jewelry, wedding rings, and natural gemstones. They provide diamonds which have a Beyond Conflict Free Guarantee which exceeds the usual standards for diamonds. The company practices fair labor and environmental responsibility, which also sets them apart from other jewelry retailers. They carry out Earth Friendly Processing which lets them use recycled metals such as gold, platinum, silver, and palladium.

Customers are given a collection of engagement rings in different styles and cuts. They are also offered a service which allows them to design their own diamond engagement ring by selecting the specifications they desire.

Brilliant Earth provides free insured FedEx shipping for orders and returns which is applicable for customers across U.S., Australia, and Canada. They offer a 30-day return period for unsatisfied customers with a full money back guarantee. Clients can track their orders online through the store’s website and can request expedited service if they wish to receive their package sooner.

The jewelry retailer also offers a financing option of 15 months for approved credit. Other layaway plans are also available for clients to apply.

Brilliant Earth features a free Lifetime Manufacturing Warranty with every purchase to ensure customers of their product’s quality. The jewelry store also offers free Lifetime Diamond Upgrade for every loose diamond purchased from them. They have a three-year extended service plan which customers can purchase upon order.

Other services that Brilliant Earth provides are 30-day free ring resizing, diamond laser inscription, engraving services, personalized consultation, and gift certificates. They have a temporary engagement ring setting service if customers want their partners to participate in choosing an engagement ring.

Ring Style

Multi-Stone

Halo

Three Stone

Solitaire

Vintage

Stone Type Offered

Amethyst

Diamond

Blue Topaz

Emerald

Garnet

Aquamarine

Morganite

Onyx

Citrine

Tanzanite

Opal

Pearl

Quartz

Peridot

Ruby

Rhodolite

Spinel

Sapphire

Topaz

Tourmaline

Turquoise

Services Offered

Design Your Own

Gift Wrapping

Financing

Gift Cards

Diamond Certification

Engraving

Gold Exchange

Shipping and Warranty

Money Back Guarantee

Free Shipping

Lifetime Warranty

Return Period

30-Days

Signature Required

Yes (For $500 and above)

Next Day Shipping

Insured Shipping

Help and Support

Email

Phone

Live Chat

FAQs

Order Tracking

Education Center

Engagement Rings at Brilliant Earth

Although it is beyond the scope of the rating, Brilliant Earth's Beyond Conflict Free Guarantee, as well as their labor and environmental initiatives, are definitely appealing from an ethical standpoint. Their free shipping and upgrade policy are also marks in their column as well. The Lifetime Warranty only covers issues they deem to be the result of manufacturing error, if you want further coverage you'll have to pay for it.

Brilliant Earth is a store that definitely has great deals when it comes to engagement rings. With their unique eco-friendly approach to diamond sourcing and long list of services, there is no doubt that they are one of the well-established and growing jewelry retailers today.


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Customer Comments & Reviews

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Michelle S
6/5/2019
They do everything they can to not accommodate or make anything easy for the customer! Jewelry is a visual thing, its nearly impossible to make a decision without seeing a high dollar, lifetime jewelry piece in person. They won't let you order even 2 loose stones to compare. Anyway, I received the lab diamond I ordered and was less than impressed. I contacted them on day 14 as I was leaving on vacation 5 days later and wanted to be sure I got the stone returned well within the 30 day return period. I contacted them by chat and they said I had to call, I called and they said I had to talk to a senior agent but they did not have a senior agent available so they said I would have to wait at... Read More



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Our Partner

Black Friday Sale: 25% Off Select Items

  • Design Your Own Engagement Ring
  • Flexible Financing Options
  • 24/7 Live Chat
  • 30-Days Return with 100% Full Refund
  • Price match guarantee
  • Lifetime Warranty and Upgrade
  • Fully Insured Free Shipping
  • Jewelry Insurance with Jewelers Mutual
  • 60-Day Free Resizing
  • 360°HD photographs