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Kay Jewelers Engagement Rings Review

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Kay Jewelers is an online retailer and a division of Sterling Jewelers Inc. which specializes in providing engagement rings and wedding sets. The company distributes a variety of low-cost watches, necklaces, rings, charms, bracelets, personalized accessories & jewelries, and bridal sets to their customers across U.S.A.

Services and Features

Kay Jewelers provides a range of engagement rings from different brands and collection. Rings vary from its metal type, stone shape, stone color and price. The online retailer also offers a “Design-A-Ring” service for customers who would like to create their own unique engagement ring. Kay Jewelers’ diamond engagement rings are also backed with a diamond certification to ensure customers of the quality and authenticity of their products.

The jewelry retailer gives a Lifetime Diamond and Color Gemstone Guarantee which coverage includes mounting guarantee, stone replacement, free lifetime cleaning & inspection, and lifetime diamond trade-in policy.

For customers that are not satisfied with Kay Jewelers’ products, the retailer gives them a 60-day return period to their website. Buyers may also return their order within 90-days in any Kay Jewelers store location except those products that are custom-designed and specially ordered.

Kay Jewelers also has an Extended Service Plan offered for an additional cost. This plan includes replace clasp, ring resizing, retip prong, new prong, new head, and tighten stone that are all free of charge. The plan comes in additional cost which depends on the price of the item a customer has ordered.

The company has a 12-month financing plan offered to their customers. Their financing plan is more convenient because it doesn’t have interest added on the customer’s order for the full 12 months. This financing plan is available for products that amounts to $500 or more and requires customers to give a 20% down payment. If somehow a customer failed to pay the product’s balance, Kay Jewelers still gives a 60-day period for them to complete their payment.

 

Ring Style

Multi-Stone

Halo

Three Stone

Solitaire

Vintage

Stone Type Offered

Amethyst

Diamond

Blue Topaz

Emerald

Garnet

Aquamarine

Morganite

Onyx

Citrine

Tanzanite

Opal

Pearl

Quartz

Peridot

Ruby

Rhodolite

Spinel

Sapphire

Topaz

Tourmaline

Turquoise

Services Offered

Design Your Own

Gift Wrapping

Financing

Gift Cards

Diamond Certification

Engraving

Gold Exchange

Shipping and Warranty

Money Back Guarantee

Free Shipping

Lifetime Warranty

Return Period

60-Days

Signature Required

Yes (For $1,000 and above)

Next Day Shipping

Insured Shipping

Help and Support

Email

Phone

Live Chat

FAQs

Order Tracking

Education Center

Engagement Rings at Kay Jewelers

Kay Jewelers is a great choice for people searching for certified and quality engagement rings. The online retailer also ensures excellent after sales service with their Lifetime Diamond and Color Gemstone Guarantee.


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Customer Comments & Reviews

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raquel.cruz.lpn
6/13/2019
My fiance and I visited Kay Jewelers on April 8th, 2019. We picked an engagement ring and wedding band. We also brought a solitaire ring that we decided to replace the diamond from and place it into the new ring as the diamond clarity and carat was better than what the current ring had. The associate stated that they would be able to convert the solitaire into a heart pendant, use the diamond that was being removed from the new ring and use it for the heart pendant. Brilliant idea as the solitaire ring held many sentiments. I was advised that a service fee would be charged which of course we agreed to pay. We were told that the rings would all leave their store that same day and we were... Read More



Our Partner
  • Design-Your-Own-Ring
  • Lifetime Diamond and Gemstone Guarantee
  • Extended Service Plans
  • A+ BBB Accredited
  • 60 Days Return Period
  • Free 2nd Day Shipping with No Minimum Required
  • 12-Month Financing Plan
  • Live Chat Support Available