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Robbins Brothers Engagement Rings Review

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Robbins Brothers is a business that specializes in engagement rings, wedding rings, loose diamonds, and designer jewelry. The company also sports the "110% Diamond Guarantee" suite of benefits that covers the customer for a range of eventualities. 

Services and Features

Robbins Brothers offers a variety of engagement rings across many price points and styles. They provide conflict-free, carefully hand-selected diamonds and guarantee their quality.

The jewelry store's extensive 110% Diamond Guarantee is an umbrella term under which there are three programs:

The 110% Lifetime Diamond and Gemstone Warranty guarantees the ring in the event of chips, cracks, damage, or even outright loss. Robbins Brothers will replace your ring with a ring of comparable quality for up to 110% of the purchase price. In order for this benefit to remain active you must present the ring for inspection once a year and get signed verification from the store.  

The 110% Sparkle Guarantee applies if you believe you have found a more beautiful diamond with the same specifications as your Robbins Brothers diamond at a competing vendor. After verification the company will either refund your original purchase or reimburse you the difference at, you guessed it, 110%.  

If you wish to trade in your ring for a ring of greater value, you can participate in Robbins Brothers' 110% Diamond Trade-Up. Every engagement diamond is accompanied by these guarantees which customers can benefit from for the life of their gemstone. 

Robbins Brothers accepts financing options from their four selected banks. Customers can access these banks online or through their website. They also have a referral program which lets customers save up to $250 for every friend they refer.

Other than their in-store diamond viewing where a trained diamontologist can assist clients, the company can also facilitate video chats where the customer can view their chosen diamond close-up.

Ring Style

Multi-Stone

Halo

Three Stone

Solitaire

Vintage

Stone Type Offered

Amethyst

Diamond

Blue Topaz

Emerald

Garnet

Aquamarine

Morganite

Onyx

Citrine

Tanzanite

Opal

Pearl

Quartz

Peridot

Ruby

Rhodolite

Spinel

Sapphire

Topaz

Tourmaline

Turquoise

Services Offered

Design Your Own

Gift Wrapping

Financing

Gift Cards

Diamond Certification

Engraving

Gold Exchange

Shipping and Warranty

Money Back Guarantee

Free Shipping

Lifetime Warranty

Return Period

30-Days

Signature Required

Next Day Shipping

Insured Shipping

Help and Support

Email

Phone

Live Chat

FAQs

Order Tracking

Education Center

Engagement Ring at Robbins Brothers

Robbins Brothers' robust guarantees, and free lifetime cleaning and inspection score them high marks for warranties and services. Just never forget to bring your ring in once a year. They are definitely one of the jewelry stores that customers must consider when looking for a quality engagement ring. 


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Customer Comments & Reviews

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J
Jonathon G
4/26/2024
Worst jewelry place ever. I would give a negative review if possible. My wife got my ring from them for the wedding. We were crunched for time but they said they could have the ring sized by the deadline which they did. 2 weeks later we brought it back due to seeing what looked like a crack in it. The shipped it to their corporate office where it stayed for almost 2 months. The office said due to the issue they recommend having the ring re-made from scratch. Which Robbin’s Brother said would be almost $2k but they would split the cost since we bought the lifetime warranty. This is on top of the $5k already spent on the ring which I still do not have back from them. I received better... Read More



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Black Friday Sale: 25% Off Select Items

  • Design Your Own Engagement Ring
  • Flexible Financing Options
  • 24/7 Live Chat
  • 30-Days Return with 100% Full Refund
  • Price match guarantee
  • Lifetime Warranty and Upgrade
  • Fully Insured Free Shipping
  • Jewelry Insurance with Jewelers Mutual
  • 60-Day Free Resizing
  • 360°HD photographs