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ProFlowers Flower Delivery Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
6 Customer Comments & Reviews - see all comments
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ProFlowers is an FTD company that offers nationwide and international flower delivery services, innovativing the way to send and receive flowers, by connecting costumers directly with growers and direct suppliers. Flowers are hand-picked from fields across the globe and shipped directly to customers.

Services and Features

ProFlowers provides flower delivery services for all types of occasions. The company also sends gifts and fresh, handpicked flowers  from fields across the world. ProFlowers ensures that all flowers are carefully nurtured and in good condition for optimum quality and freshness.

From their fields, each flower is delivered directly to each customer’s doorstep. Flowers arrive ready to bloom, giving better value, with a 7-day freshness guarantee. Same-day and international delivery options are also available. Fees vary based on zip code, level of service, and peak holiday rate. ProFlowers accepts orders from anywhere around the world, with payment options available via phone or online.

The company automatically charges and withholds applicable sales taxes for orders in Colorado, California, Arizona, Georgia, Florida, Indiana, Mississippi, Indiana, New Jersey, New York, Massachusetts, Ohio, Pennsylvania, North Carolina, Washington, Tennessee, Rhode Island, Virginia, and Texas. Once an order is placed, customers are not allowed to alter order details within 48 hours of the desired delivery date, or within seven days before specific occasions.

Flower Selection

Exotic Blooms

Live Plants

Custom Arrangements

Hand-Held Bouquets

Fresh Arrangements in Vase

Artificial Flower

Boutonnieres

Corsages

Cut Flowers (without vase)

Other Gift Items

Gift Baskets

Gourmet Treats

Customized Greeting Cards

Wine

Balloons

Designer Products

Gift Cards

Outsourcing

In-Season Blooms

Locally Sources

Greenhouse Flowers

Order and Delivery Options

International Delivery

Same Day Delivery

Shipping Fee

From $7.99 to $39.99 (additional charges may apply)

Priority Shipping

Local Florist Delivery

Online Ordering

Order Tracking

Occasions and Events

 

Christmas

 

Birthday

Anniversary

Sympathy and Funerals

Congratulations

Thank You

Housewarming

Get Well

Weddings

Business Gifting

Retirement

Graduation

Love and Romance

New Baby

Im Sorry

Others

Customer Assistance

Money Back Guarantee

Service Charge

From $12.99 to $29.99

Phone

Email

FAQs

Knowledge Base

Store Locator

Flower Delivery at ProFlowers

ProFlowers is a great place to shop for fresh flowers. With Its 7-day freshness guarantee, and flowers sourced and shipped directly from flower fields, clients are assured that all their blooms are of the highest quality. The company also accepts orders from outside the United States, making it possible for people to send and receive flowers everywhere.


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6 Customer Comments & Reviews

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hardygw
5/7/2022
I received some plants in individual containers in a larger container, plastic inside of plastic. The larger container has no drainage. No instructions. What and I supposed to do.


J
James
4/2/2021
Ordered flowers for my wife for our 21st anniversary. They were not delivered on the day promised !! Contacted customer service and apparently they are based in India so rep was hard to understand. They would not refund my money, but did refund the service fee. Delivery is still in transit. Web site says if you are not satisfied we will refund your money. This is a flat out lie. Will not be using them ever again.


Laura E
11/11/2019
Do NOT trust Proflowers! I ordered flowers for my daughter's birthday. We waited ALL DAY, having received an email at 6:00 AM saying the local florist was working on the order. NO FLOWERS! I kept checking the order status. It was "In Progress" ALL DAY. I finally called at 5:30 PM. They apologized but they WERE UNABLE TO FULFILL THE ORDER. No one called. No one emailed. No one called my daughter -- NOTHING. This was my first and last time and I'm writing this so that you can save yourselves.


E
Ellie
11/2/2019
I ordered flowers from ProFlowers for the daughter's birthday. I planned the delivery one day prior to her birthday, because I knew she had made many plans on her birthday. I received a receipt and Confirmation regarding the payment and delivery. At 8:30PM on the day of delivery, I had not heard from my daughter. I called her and she had not received the flowers. I called Customer Service to inquire what happened to the order, since I did not receive a phone call that there were problems with the delivery. I was told that the order did not go out and that It would be delivered on Tuesday the 5th, (4 days late). I inquired as to what happened and how will ProFlowers rectify th3e... Read More


Wendy T
5/14/2019
paid $9.99 for guaranteed delivery, along with an additional $12.99 for standard delivery for a Mother's Day delivery. I received an email alert that indicated my delivery had been made on the 11th. When I called my mom (who is across the country) on Sunday, you can imagine my surprise when I found out she though I forgot about mothers day. The flowers did not actually arrive - the email was just sent because that was what was supposed to have been guaranteed. I called customer service and they tried telling me it was one of their most popular products and that is typically a problem. Stop. 1. I was guaranteed 2. the product was an hour away from my mom at 7:30 am on the 11th, but never... Read More


Rosana P
3/29/2018
Update on my last review. My sister did receive all two dozen roses. The other dozen was packed in the bottom. My apologies to Proflowers. I’m changing my rating to five stars.



Our Partner
  • International and same-day delivery
  • Fresh flowers for different types of occasions
  • Free standard delivery on selected products
  • Track your order online
  • Money back guarantee
  • Wide selection of flowers to choose from