American Hartford Gold Review

Reputation

You may be familiar with American Hartford Gold through its celebrity spokesperson advertising. You may or may not be fond of who the company chooses to speak on its behalf, but the company has an excellent reputation for reliability and customer service. American Hartford Gold earns an A+ rating from the Better Business Bureau. Consumers on Trustpilot award the company 4.8 out of 5 stars. Reviews consistently praise the professionalism of the company's staff and the patient education they provide for first-time precious metal investors.

We'd also like to commend American Hartford Gold for its privacy policy. Unlike many precious metal companies we've reviewed, American Hartford Gold's policy provides protection from the unwelcome and overwhelming amount of marketing that often comes with doing business online. American Hartford Gold will not sell the personal information you provide when you do business with them or reach out to them for information about their products and services.

Flexibility

American Hartford Gold offers IRS-eligible gold coins and bars, as well as collector coins for enthusiasts and traders. The company also offers a selection of silver coins that may not be used to fund a retirement account, but may yet provide a return on investment. The company facilitates both new and rollover gold IRAs and rollover silver IRAs. When you purchase precious metals to fund an IRA through American Hartford Gold, you can select the metal depository where you'd like your investment to be securely stored. If you prefer to keep your precious metals yourself, the company will deliver them to you, however, only metals kept in IRS-approved facilities qualify for the tax savings and other benefits of an IRA.

Fees, Promotional Offers and Transparency

American Hartford Gold Group publishes a catalog of the products it offers for sale. However, prices are not listed in the catalog. Customers must speak to a representative for current pricing information. You cannot purchase precious metals directly from the website or set up an IRA online as you can with some other gold IRA companies. You can, however, begin the easy 3-step process of setting up an account by filling out an online application.

Currently, the company is offering several promotions, including free insured shipping and up to $10,000 of free silver on qualifying purchases. The company offers first year IRA fees waived for purchases over 50k, and three years of IRA fees waived for purchases over 100k.  AHG will typically cover storage fees for your first year and, in some cases, up to three years, depending on the account size. However, you can open an IRA through American Hartford Gold with $10,000. The minimum for cash purchases is $5,000.

Customer Service and Educational Resources

Like most precious metal IRA companies, American Hartford Gold offers a free and extensive investor library of guides on a number of topics for download on its website. You can track precious metal prices on the company's website and learn more about the mechanics and benefits of investing in them. The company maintains up-to-the-minute market information on physical gold, silver, and platinum on its website for easy reference. American Hartford Gold also publishes a weekly Gold and Silver Market Blog for investors on trends moving the markets to keep clients one step ahead.

You can speak to an American Hartford Gold representative by phone or use the chat feature on the site to ask questions. However, when we engaged the chat feature and asked a simple question, we were told that a live specialist was better equipped to answer it. So we're not sure how useful that particular website amenity is. But again, consumers who review American Hartford Gold online heap tons of praise on the company. We expect that the company does deliver good service when you speak with a representative directly.