Orion Metal Exchange Gold IRAs Review

When it comes to the services precious metal investors are looking for, Orion Metal Exchange checks many of the important boxes. You can purchase precious metals, arrange storage for them in secure facilities through Orion's partners, or have your metals shipped to your home or other specified location. The company also helps customers open both new and roll-over IRA accounts. One of the stand-out features of opening a gold IRA with Orion is that there are no set-up or transfer fees. In addition, Orion provides investors with free vault storage for three years when they open an account. That amounts to considerable savings when compared to other gold IRA companies' service and storage fees.

While Orion's online catalog only includes gold and silver coins, the company encourages customers to call for a complete listing of products currently available. You can track the prices of gold, silver, platinum, and palladium in real-time on Orion's website and view historic prices going back about a year or so.

You can open a precious metals IRA with Orion by phone. The company is praised by customers on Trust Pilot, where it receives 4.5 out of 5 stars. Most of the reviews we read focused on the attentiveness and patience of Orion's customer service representatives. Others mentioned the ease of opening an IRA account through Orion. Since Orion is among the company's we've reviewed that doesn't offer the opportunity to initiate the process of opening an account online, we found this detail to be singificant.

Orion Metal Exchange publishes some educational articles on its website, but most are largely promotional in tone. Still, the content includes recent news and offers some insight into the current precious metals market. You can also about how precious metals compare historically to traditional stock market investments and, more recently, to investing in cryptocurrency. The site also curates articles from Zero Hedge News, a conservative publication with a Libertarian slant, which may or not appeal to some customers.

 Opening an IRA is serious business and investors need to tread carefully to protect their financial futures. We found Orion's online discussion of the ins and outs of precious metal IRAs a bit thin when compared to other sites we've reviewed. But customers describe Orion's staff as very knowledgeable and, moreover, willing to take the time to educate new investors and shepherd them through their decision-making process.

We do want to mention one thing that gave us pause. Orion's privacy policy does not expressly say they won’t sell your contact information to other companies. That means there's a risk—for example, if you order the company's free investor kit online—that you may be on the receiving end of a lot of unwanted emails and phone calls. Given the other benefits of investing through Orion, that may not be a deal breaker. But it's something to consider as you shop around.