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HomeCraft Gutter Protection™ Gutter Guards Review


ConsumersAdvocate.org Rating: 4.5 / 5 (Excellent)
112 Customer Comments & Reviews - see all comments
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HomeCraft Gutter Protection™ was founded in 2016 by two veterans of the gutter guard business who aimed to develop new, more effective gutter guard technology. The company installs all metal, patented gutter guards across the southeast and in Texas, Indiana, and Colorado. HomeCraft’s corporate office is located in Loganville, Georgia.
 
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How is HomeCraft rated?

Breakdown

4.5/5
Specifications
4.5/5
Additional Services
4.5/5
Pricing and Warranty
4.5/5
Reputation

Overall Rating: 4.5 / 5 (Excellent)

HomeCraft Gutter Protection ™ offers high quality gutter guards which are installed by vetted and insured, third-party technicians. The HomeCraft Gutter Protection ™ gutter guards come with a transferable lifetime warranty, making their product a permanent solution for those who want to avoid the hassle and ladder work associated with do-it-yourself options. HomeCraft's product eliminates the need to clean out gutters multiple times a year while reducing the potential for the elements to damage the gutter system. The company reports that its gutter guards allow 100% of water to enter the gutter while keeping 100% of debris out.

HomeCraft Gutter Protection™ offers a completely free and full inspection with no obligation and a quote that is valid for an entire calendar year.

Specifications

Guard Types & Details

Guard Types
Micro Mesh
Attachment Methods
Non-Invasive / Fastens onto front lip of the gutter
Materials
Coated Aluminum
304 Marine Grade Stainless Steel
Colors
Black
White
Silver
Brown
WITH A VARIETY OF COLOR OPTIONS TO MATCH ALMOST ANY GUTTER – GUARDS CAN BE COLOR MATCHED AS WELL
Green
Grey
Copper

Specifications - 4.5 / 5

HomeCraft explains that its gutter protection product has unique technological advantages over many competitive systems. The product features a patented, raised screen design—Diamond Raised Technology—that performs better than the hooded or one-piece reverse curve products that were the industry standard for years and are still in use today. HomeCraft gutter guards are made of marine-grade stainless steel for long-lasting performance. The material keeps even small pieces of debris out of your gutters, channels water evenly inside the gutters, and allows wind to get underneath debris when dry. The finely woven keeps pine needles and shingle grit out while allowing water to freely enter the gutter guard.

HomeCraft's gutter guard has no glues or adhesives and is machine crimped with a 2,000 lb. press that binds the metals together. This type of construction prevents cracking, warping, and other kinds of gutter deterioration. HomeCraft gutter guards also deter rodents, birds, insects, and other wildlife from entering your gutter system.

Services & Features

Key Facts

Installation Options
Professionally Installed
Services Offered
Gutter Cleaning
Gutter Repair
Gutter Alignment
Gutter Guards
Installation
Miter Guards Available
Yes

Additional Services - 4.5 / 5

HomeCraft Gutter Protection ™ gutter guards are professionally installed by a vetted and insured technician. They are fastened to the gutter instead of the roof, which minimizes potential damage to shingles, tiles, and other roofing materials. The HomeCraft team can also repair gutter systems; implementing their gutter preparation process before installing HomeCraft Gutter Protection ™.

HomeCraft Pricing

Pricing Details

Free Online Estimate / Quote
Free Installation
Yes
Financing Available
Yes

Warranty

Length of Warranty
Lifetime
100% Satisfaction Guarantee
Yes
Transferable Warranty
Yes

Pricing and Warranty - 4.5 / 5

HomeCraft gutter guards must be installed by an authorized technician. That makes them more expensive than do-it-yourself solutions, but also ensures that installation meets true professional standards. There are many different factors that play into the overall price of HomeCraft’s gutter guard, which is why prices are not published or posted online. Prices are based on actual inspections so the company's quotes are more reliable. During the inspection, a knowledgeable gutter specialist examines your gutters, fascia board, soffits, downspouts, inside and outside corners, roof pitch, landscaping, and more so he or she can give the customer a reliable solution that offers maximum protection under real conditions. Because HomeCraft takes such care in evaluating each job site, the company guarantees its estimates for a year.

HomeCraft Gutter Protection offers a transferable lifetime warranty on its gutter guards, which is a terrific sign that the company stands behind its product and the installation. As many homebuyers will attest, home systems that are still under warranty can make a home more attractive when the time comes to sell it. An investment in HomeCraft gutter protection can pay for itself, both by saving you money on gutter cleaning services and adding to the value of your home.

Reputation & Reviews

Company Details

Type of Company
Vendor/ Service Provider
Manufactures Own Product?
Yes
Year Founded
2008

Customer Reviews

Trust Pilot Rating
4.7 out of 5
BBB Rating
B
Number of BBB Positive Reviews
46
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
10
Date Collected
2022-04-04

Awards

Elite Service with HomeAdvisor
Top Rated with HomeAdvisor
Ranked #178 in the QR Top 500 Remodelers List
Ranked #309 in Inc. 5000 and Inc. 500 fastest growing companies in America
Ranked #124 in Qualified Remodeler Hip 200
Ranked #43 in Financial Times: The Americas’ Fastest Growing Companies Award

Reputation - 4.5 / 5

HomeCraft Gutter Protection receives a B rating from the Better Business Bureau and earns an excellent 4.7 out of 5 stars on Trustpilot. While some customers have filed complaints or negative reviews against the company, HomeCraft is diligent about responding to and resolving customer issues reported through the Better Business Bureau. They work alongside homeowners to resolve the issues they have experienced. HomeCraft has over 20,000+ satisfied customers in the areas they service The company operates in 10 states across the US.

The company has also ranked highly with such companies as HomeAdvisor and has earned a place in various "Top 500" list, including Inc. Magazine's list of fastest-growing companies.

Contact & Additional Information

Homepage URL
https://www.homecraftgutterprotection.com
Headquarters Address
500 Plantation Park Drive, Loganville, GA, 30052
Mailing Address
500 Plantation Park Drive, Loganville, GA, 30052

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112 Customer Comments & Reviews

Loading Reviews ...
Philip R
11/8/2023
My gutters appear to have cost more than twice as much as other new houses in the neighborhood. 6k....When I ask Homecrafter why, they said they don't discuss other customer's incentives. 6k just for gutters. this did not include the gutter protection.

C
Cynthia D
9/26/2023
Shout out to Tyler Covington in the Chattanooga, TN office area. Tyler showed professionalism, patience, was transparent, and was very knowledgeable regarding the Home Craft product. He acquired a contract in less than 2 hours, currently my guards have been professionally installed. Jeremy is the overseer of Home Craft installers, he was very people-friendly and remained on task until the job was completed. For the next 40 years, I feel confident my gutters will ALWAYS weather the storms. Again thank you Tyler for your visit.

fiddlexray
8/16/2023
Very high quality of the product which was installed. I cannot recommend this product due to the service received from the Knoxville and Loganville offices. The Knoxville address posted on the website is an overgrown block of Fennell Road a cat would have difficulty navigating through. I must say that were prompt in getting the estimate for the work to be done. A "representative" of the company arrived in two days (June 24, 2023) and gave a reasonable estimate which was stated to be good for one year. Joseph from HomeCraft called on Monday June 26, 2023 and stated the quards would be installed the next day. Earlier on Monday we were notified by our insurance company that could not... Read More

rwd2109
7/26/2023
My brother had gutter guards installed. Since he is in bad health I contacted the company to let them know that something was wrong as they were now leaking over the front porch. I included a video at their request. When their tech returned he stated that it was a roof issue. Water is not only leaking at the seam they were supposed to seal but also running over the gutter. I have contacted the company again and advised them the issue was not fixed and the issue only started after they installed the gutter guards. That was several weeks ago,I received a text that they would let their technician know. At this point it appears to have been a waste of money dealing with this company. Poor... Read More

desteitz
6/27/2023
I researched numerous gutter guard companies with intent to compare pricing and product. Contacted Homecraft and was promptly scheduled. Craig evaluated and measured my gutter and gutter protection needs and spent the time to make sure all of our questions were addressed. I had another appointment and he willingly returned to finish the presentation. Most impressive he not only presented his product but demonstrated how it handled water from the kitchen facet and showing how some competitor products handled the same water flow. There was a major difference (!) with the Homecraft product outperforming. Craig worked with us on pricing and got us scheduled within a few days for... Read More

Kasey R  
Official Response

Reputation Management of HomeCraft Gutter Protection™ Gutter Guards
We appreciate the lovely feedback of HomeCraft Gutter Protection. Thank you and have a great day!
Jennifer L
5/31/2023
So far, I've had mine just about a month and im very happy with them. I have noticed my basement has stopped leaking water into it, which was my hope in getting new gutter protection and cleaning. I found customer service and the installer to be very good when i reached out, which is super important to me. I think if the price was a bit steep in the first estimate and i think if if were a bit lower, you'd have everything you'd want in this company.

Kasey R  
Official Response

Reputation Management of HomeCraft Gutter Protection™ Gutter Guards
Thanks a bunch for your kind words. It's reviews like this that make us at HomeCraft Gutter Protection excited to come into work every day.
haynesashley
5/5/2023
I had one of the best encounters with this company earlier this week. Looked up Angi's List for a list of people to clean our gutters and Home Craft popped up. Meet with two knowledgeable sales associates, Hecter and Alexis. Could not have been more impressed with their presentation about their products and services! After a very comprehensive inspection of my home, description of their product and an enjoyable conversation, the wheels were all turning. They are problem solvers!! At the conclusion of our discussion, we decided to purchase a complete new gutter system. NO MORE LADDERS! Best part, they are coming today for the install. So far, a wonderful experience.

Kasey R  
Official Response

Reputation Management of HomeCraft Gutter Protection™ Gutter Guards
Thank you for your 5 star review. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing.
L
Lori W
5/1/2023
If you have a problem with installation (like we did), they won't fix it or get back with you. Several gutters were installed around our home. One was not installed correctly and is causing water to leak behind our siding and getting into our home through a window. We never had a problem before the gutter was installed. We called and emailed several times --- "not their problem". the leak is causing damage to the window and the floor inside. There were lots of promises before the money but after is another story. They DO NOT stand behind their work. We are working on legal remedy.

K
Kasey R  
Official Response

Reputation Management of HomeCraft Gutter Protection™ Gutter Guards
We are extremely sorry to hear about this and sorry to disappoint a customer/client. Please reach out to us at 888-493-9791 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.
Hank O
4/26/2023
I called this company 4 times this morning, the first three girls hung up on me while looking for my zip code. The 4thtime I called I was told that if I did not want their awesome gutter guards then they would not sell and install the gutter work that I wanted. The ladies were not very business like in handling the phone unless you wanted their awesome gutter guards installed along with the gutters. Sorry I can not give them a descant rating because of my experience this morning.

Kasey R  
Official Response

Reputation Management of HomeCraft Gutter Protection™ Gutter Guards
Our team wants to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers/clients we hope you will give us an opportunity to discuss your concerns further with you. You can reach out to us at 888-493-9791. We hope to find a solution promptly.
emiah2
4/25/2023
I had new gutters and guards installed on a new construction home that was in a heavily wooded area. I decided that it was better to have the guards professionally installed with the gutters rather than install store bought DYI guards myself. I liked the raised mesh on the gutter guards that allow water and air to get under any debris that might be on top of the guard and also keeps the debris from staying stuck for extended periods. I also appreciate that they sent out an installer that can actually speak English. There's nothing more frustrating than spending a great deal of money on a home remodeling/repair service and not being able to communicate any questions or problems with the... Read More

Kasey R  
Official Response

Reputation Management of HomeCraft Gutter Protection™ Gutter Guards
Our team at HomeCraft Gutter Protection always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.
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  • Military and Senior Discounts Available
  • Hassle-Free Installation Process
  • Durable, raised screen all-metal gutter guard technology
  • Lifetime Transferable Warranty 
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