Compare Cigna vs. Kaiser Permanente Health Insurance
What’s the difference between Cigna Health Insurance and Kaiser Permanente Health Insurance? See how our editors compare the two companies below.
Last Updated: March 24, 2025
Key Facts
- Claim Assistance
- Home Delivery Pharmacy
- Health Assistant Online Coaching
- Highly trained, professional coaches
- Personalized Services
- Find a doctor online
- Multiple health insurance plans offered
- Electronic health record
- Appointment scheduler
- 24/7 advice nurses
- Live chat
Final Verdict
Cigna Health Insurance and Kaiser Permanente Health Insurance are very close in quality and have the same overall rating. That said, Cigna scores better than Kaiser Permanente across: Financial reputation. Whereas, Kaiser Permanente scores better on Types of health insurance coverage. Both companies score similarly on Health insurance cost, Provider network size, and Customer experience.
Customer Comments & Reviews
Kaiser Permanente Health Insurance review
In march 2023 I had a thumb surgery in my right hand because of arthritis and in April I still had severe pain and after I did a stat c ray when I saw the doctor he told me that I have done something like lifting something like a plate and had damaged the grafted tendons and internal brace has been torn I accepted the doctors explanation and he told me you need another surgery to fix this and I agreed
In these conditions most women say it’s the doctors fault and they go on f….cing google to put a review against the doctor and this is sort of a hobby for women I accepted the doctors words and told him if you say I have to cut off my arm to fix the problem I will do it but I will not on google which run by a bunch of a holes to put a review and if a business has a lot of bad reviews the better they are
But I don’t know what is so special about women expect constant nagging and make everybody responsible for their problems except themselves
The hell with google
And I don’t think we should treat women as they are god given gift to the world
Cigna Health Insurance review
About the worst customer service and satisfaction I've encountered.
There's always a struggle with them even when it comes to make payments.
There's never enough coverage for anything.
Kaiser Permanente Health Insurance review
Our 4 month old grandchild had serious cranial surgery yesterday at Kaiser in Los Angeles. The family was all there in the waiting area. After it was over, it looked like the entire surgical team came to meet us in the waiting area. You could tell by the looks on their faces that all went well! They told us it could not have gone better! What a relief! What a team! We were so relieved! God is good and these doctors are so blessed!
Kaiser Permanente Health Insurance review
Kaiser Permanente is absolutely excellent. The doctors are great and very thorough. Kaiser is very well organized and you can get appointments easily and quickly.
Cigna Health Insurance review
At one time I had insurance with jCigna. I discontinued that coverage because it was not necessary for med to have it. Can you please send me the date that the insurance coverage was discontinued. my information -
Joyce Gibbs
211 2nd Street, NW Apt. #801
Rochester, MN 55901
I appreciate your response to this request. Thank you
Kaiser Permanente Health Insurance review
I have had Kaiser for over 40 years. Just this year I had a bad accident, needed surgery and hospital stay, out of state..they paid everything; then had to have more surgery for the same injury again when I came back home..no problem. My doctors email me back with 48 hours, usually less than that and I have never had to wait to get an appointment. The only problem with Kaiser is that it is not in more than a few states. So wish it was in Nevada or Arizona. Will stay with Kaiser.
