Compare Cigna vs. UnitedHealthcare Health Insurance
What’s the difference between Cigna Health Insurance and UnitedHealthcare Health Insurance? See how our editors compare the two companies below.
Last Updated: May 02, 2024
Key Facts
- Claim Assistance
- Home Delivery Pharmacy
- Health Assistant Online Coaching
- Highly trained, professional coaches
- Personalized Services
- Accident Protection Plan
- Health and Wellness App
- Critical Illness Protection
- Hospital Indemnity Plan
- Low Cost Health Protection
- Online Physician Finder
Final Verdict
UnitedHealthcare Health Insurance and Cigna Health Insurance are very close in quality and have the same overall rating. That said, UnitedHealthcare scores better than Cigna across: Health insurance cost, and Types of health insurance coverage. Whereas, Cigna scores better on Financial reputation. Both companies score similarly on Provider network size, and Customer experience.
Customer Comments & Reviews
UnitedHealthcare Health Insurance review
I switched to UHC (dual complete) from CHP in late 2017 & have never looked back. It's an incredible healthcare plan in my opinion & definitely the best I've ever had.
I can get fresh fruit/veggies with my HealthyRewards Card, as well as assistance with my utility bill and 100% coverage of prescription medications.
They also cover the cost of my hearing aids, eyeglasses & dental care.
Anytime I've needed to speak with a UHC advocate, they've always gone above & beyond to assist me no matter what I've needed their help with.
I highly recommend United Healthcare.
Cigna Health Insurance review
About the worst customer service and satisfaction I've encountered.
There's always a struggle with them even when it comes to make payments.
There's never enough coverage for anything.
UnitedHealthcare Health Insurance review
The way their transportation people handle customers and members of their company is pretty disgusting and I wish there was somebody I could talk to about it because I've been dealing with their unprofessionalism and unorganized establishment for years. Every time I call and ask to speak with a supervisor they just put me on hold for over 20 minutes. So I guess a one star review it is. Switching insurance providers ASAP and never returning to this insurance company. Should be ashamed of themselves. DO NOT USE THIS INSURANCE PROVIDER !!!! AT ALL. LIKE EVER !!!! CARESOURCE IS TRUSTWORTHY . DO NOT USE THIS INSURANCE COMANY you've been warned !!!!! Horrible customer service and blatant disrespect consistently. I definitely do not recommend
UnitedHealthcare Health Insurance review
I changed to UHC in January 2021. I was pleased with this insurance until I learned the hard way that they have policies against covering Opioid medications for over a 30 day prescriptions and you will pay the FULL cost for each 30 day supply. In my case I was paying $8.38 for a 90 day supply of 270 tablets. Now UHC wants $39.83 for just a 30 day supply of 90 tablets. Yes my medication is still available, but at an extremely inflated price that I am not able to afford to buy my badly needed medications from UHC. I am on a fixed income like so many other retired folks. In their latest 2021 Formulary list on pages 6 and 7 shows the steps required to get an exception to their rules. Basically have your doctor fill out a form and you are lead to believe it is a simple request. They steadfastly make NO exceptions to their 30 day limits on any opioids. Quoting abuse as the major reason given no matter how long or how sever your pain may be as prescribed by the one that knows your needs best your doctor. I had to look into some of the other discount prescription plans being offered. Just be switching to another pharmacy and using a coupon I will be able to receive my normal 90 day supply at a price that almost matches my previous insurance. I found prices very greatly from one pharmacy to other pharmacies in your same area. Mail order is not a requirement to save big money on your prescriptions. I will likely be changing to another health care provider.
UnitedHealthcare Health Insurance review
We are members of the UHC Advantage plan2. My wife’s doctor prescribed Metronidazole topical GEL 0.75% for her. At CVS pharmacy it was charged $122.93, the UHC search shows $96.41 for a retail chain pharmacy. Why is such discrepancy please? I wanted to send an email to UHC however there is not such an option.
Cigna Health Insurance review
At one time I had insurance with jCigna. I discontinued that coverage because it was not necessary for med to have it. Can you please send me the date that the insurance coverage was discontinued. my information -
Joyce Gibbs
211 2nd Street, NW Apt. #801
Rochester, MN 55901
I appreciate your response to this request. Thank you
