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Policygenius Home Insurance Review

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Founded in 2012, Policygenius is an online marketplace company that connects homeowners with various insurers based on their needs. Employees of the company are not affiliated with insurance companies and provide objective counsel to customers. Headquartered in New York, Policygenius provides services to all 50 states and quotes policies from a dozen A+-rated insurers.
 
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How is Policygenius rated?

Breakdown

Overall Rating: 0 / 5 (N/A)

Policygenius is a great option for people that are unfamiliar with the home insurance industry and are looking for transparency, guidance, and affordability. It offers online quotes to consumers about home insurance. It is licensed in all 50 states, and provides access to a broad range of insurance policies. Insurance experts will assist customers decide how much coverage they need before shopping around for quotes from homeowners insurance carriers. Like traditional brokers, Policygenius receives commission for policies it sells. The commission is part of the insurance price, so buyers do not pay more to use its service. Policygenius features great feedback from consumers online with an A rating on the Better Business Bureau and a five star score with TrustPilot.

Financial Strength

Financial Strength - 0 / 5

Although the company has been in business for several years, it does not have information about its financial strength on Standard & Poor's, Moody's and AM Best. However, according to its website, it assists 1 million insurance buyers per month across all 50 states, which serves to highlight the footprint of the company. Additionally, Policygenius reports $25 billion in placed coverage, protecting tens of thousands of individuals at a price they can afford. Coverage options and claims processing depend by insurer.

Customer Experience

Customer Service - 0 / 5

Policygenius is a strong advocate for educating customers about the different aspects of insurance, including basic coverage details, shopping advice, and guides. Also, it has a solid reputation with its online customers on TrustPilot, where 1,217 reviewers had given them an average rating of five stars, which, following the website’s rubric, stands for excellent. It features a high score with the Better Business Bureau, holding an A rating.

Customer Ratings

Trust Pilot Rating
4.9 out of 5
BBB Rating
A
Number of BBB Positive Reviews
11
Number of BBB Neutral Reviews
1
Number of BBB Negative Reviews
2
Date Collected
2014-06-18

Policygenius Coverage

Coverage Options - 0 / 5

As a marketplace, Policygenius works as an independent site and not affiliated with any insurers. It focuses its services on being unbiased and transparent. Once prospect buyers have requested a quote online, the company will match people with over 10 insurers with rates that best fit their needs. Policygenius offers access to a wide range of insurance, including homeowners, life and auto, among others. Its homeowners options are standard in the industry and can protect customers from fire, windstorm, hail, lightning, smoke, explosion, theft or vandalism, riot or vehicle collision. It will provide users with the information they need to make an educated decision decision. Homeowners insurance costs vary by state.

Pricing & Discounts

Pricing and Discounts - 0 / 5

Since Policygenius does not provide insurance services but rather connects people with insurers, it does not have a claim processing policy. This will vary by insurer. To facilitate this experience, Policygenius features a simple and user-friendly interface to acquire quotes in a few days for home insurances, which also includes their claim policies. Prospect buyers will be able to compare these and choose the one they prefer.

Contact & Additional Information

Homepage URL
https://www.policygenius.com/homeowners-insurance/
Company Phone
(855) 695-2255
Headquarters Address
50 West 23rd St, New York, NY, 10010
Year Founded
2012

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Customer Comments & Reviews

Loading Reviews ...
aniehaus35
12/1/2021
I am glad I found your website but I have to tell you that it is not working properly. When I ask for quotes, I am shown just a blank page. I've turned on the VPN protection but I still get the blank page. Can you help me? I've quite interested in doing the research this way. Thanks, Allene Niehaus

Top Rated
Our Partner
  • Online marketplace for homeowners insurance
  • Quotes from over a dozen A-rated companies
  • Handles your paperwork at no additional cost
  • Receive detailed, unbiased quotes in a few days
  • Advice available from objective, non-commissioned agents unaffliiated with any insurers
  • Services available in all 50 states
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