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Apps4Rent Hosted Exchange Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
58 Customer Comments & Reviews - see all comments
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Apps4Rent supplies hosting services such as hosted Exchange and Office 365 to businesses and resellers. Headquartered in Maplewood, New Jersey, the company was founded in 2007 and is accredited by the BBB with an A+ rating.

How is Apps4Rent rated?

Breakdown

4.5/5
Features
3.5/5
Integrations
4.0/5
Pricing
4.0/5
Support

Overall Rating: 4.3 / 5 (Excellent)

Apps4Rent is a very good choice for medium-sized and growing small businesses. Though there are less expensive options out there, Apps4Rent offer good value on the kind of services and hosted Exchange options that a company would want to take itself to the next IT level. Though the company has a low online profile, given its size and the number of its customers, the lack of negative posts about it online suggests that it does a good job of serving its customers.

Features & Specifications

Key Details

Unlimited Storage
Max Message Size
150MB
Supports
Exchange Server 2016
Uptime Percentage Guarantee
99.99%
Supported Connections
IMAP
POP

Features - 4.5 / 5

Apps4Rent provides a hosted Exchange that a smaller company can grow with features that are well above average for the industry. Its new-account plan for businesses with at least 25 mailboxes offers unlimited email storage, 99.99% uptime, 24/7/365 support via phone, chat, or email. The service permits large email attachments of up to 150 MB. Anti-virus, anti-spam, and data loss prevention services are included.

Security

Features

  • Email Encryption
  • Automatic Backup
  • Remote Device Wipe
  • Anti-Virus / Anti-Malware

Certifications

  • HIPPA
  • SSAE 16 Certified

Integrations - 3.5 / 5

Apps4Rent includes anti-spam and anti-virus filters and automatic backup as well as data loss prevention systems with its hosted Exchange packages.

How much does Apps4Rent cost?

Price
Starting at $6.95
Price Structure
per user per month
Additional Features
Included
Security Features
Included

Pricing - 4 / 5

Apps4Rent's basic hosted Exchange service costs more than the offering of some of its competitors, but it also includes more of the features that a growing small or medium-sized organization would likely need, such as the Outlook web app and unlimited mailbox space.

Integrations

Supported Microsoft Apps

  • Outlook
  • Outlook Web App
  • Office
  • Lync
  • SharePoint

3rd Party Integrations

  • Skype for Business

Support - 4 / 5

Apps4Rent integrates the Microsoft Office suite into its services, as well as providing the usual integration with Outlook and SharePoint.

Company Reputation & Support

Reputation

Year Founded
2007
BBB Rating
A+
Number of BBB Positive Reviews
1
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
1

Reputation & Support - 5 / 5

Very little reputation data is available for the company. For a company that serves over 10,000 businesses, the absence of negative comments, lawsuits, and regulatory actions, one can infer that its customers are generally satisfied with Apps4Rent's services. The company holds Microsoft Gold competencies in hosting, collaboration, and content.

Contact & Additional Info

Homepage URL
Company Phone
(866) 716-2040
Headquarters Address
111 Dunnell Road, Suite 201, Maplewood, NJ, 07040
Mailing Address
111 Dunnell Road, Suite 201, Maplewood, NJ, 07040

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58 Customer Comments & Reviews

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Adrian G
2/13/2019
Apps4Rent is a good company. I say this with a lot of conviction despite the recent rare downtime in years. They informed me properly about the downtime and they even went out of their way t make sure my data is perfectly well. Other providers would simply wouldn't care. Generally good.


Abbie L
2/7/2019
I have been using Apps4rent since August and we have had nothing but problems the server crashes once a week, then is slow for days after right now I have been off for almost 24 hours which means paying employees to not work and having no access to our documents and programs. I would never recommend them to anyone


S
Shai
10/30/2018
Apps4Rent is generally a reliable hosting provider who has extreme potential to grow in future. They need to keep their strategy strong and just continue what they are doing, because they are doing it really well. Even we had Exchange with them, and though there were some outages, they informed us that it is an intermittent issue and will be solved soon.And the issue itself was not that big as some people are making it. Maybe people from other competitors who want to tarnish Apps4Rent's reputation because it is giving them a run for their money. Customers will benefit with Apps4Rent, and many established companies would lose their customers to Apps4Rent. So they are trying all the negative... Read More


Joseph S
9/27/2018
In the past several weeks we have had a bunch of outages. It appears the data store server goes down which affects OWA and the Outlook client. You attempt to contact them about the outage and they either don't answer due to chat times or call wait times being outrageous or they act like this is something new to them. Most of the responses within the chat client are automated and when you do get a live person either one the phone or chat they don't seem to have a clue when a real problem occurs like this. I use them for several small accounts and have decided that I cannot afford my reputation on who I recommend to have this poor of an uptime. Might be a little different if they owned... Read More


D
Dorian
9/12/2018
I have used Cloud Desktops for my QuickBooks installation. We have been using some other vendor in the past, but what attracted me towards Apps4Rent is its amazing price. $24.95 was just too good to be true. Now we are with Apps4Rent from I guess 5 months now, and I think Apps4Rent is better than my previous hosting company. Just my guess because no issues till now and everything’s fine.


Neil S
8/12/2017
Fast service, good tech support, but let down by terrible business ethics and very poor SPAM filtering compared to say Rackspace who use Cloudnet (almost zero false positives). I paid Apps4Rent to upgrade my account to a later version of Exchange. It involved moving to annual billing. I didn't notice that I was being double charged with the previous (and not used) version of Exchange still left active on my account. I requested refund or credit, they wrote saying it was my fault and subsequently despite tech support promising billing would contact me, they haven't. I moved to Rackspace. I was with Apps4Rent for many years. Service was dependable apart from the hurricane disaster... Read More


M
Mike R
6/5/2017
I have been using Hosted Exchange service from Apps4rent for 2 years now. So far the experience has been good and I am satisfied with the Service. I was using there Hosted Exchange 2013 plan and they seamlessly upgraded my account to Exchange 2016 without any data loss. The support is also good and my experience with the support has always been positive. The best part is they are available 24x7 which is good for the people like me who are in travel industry and E-mail is lifeline for my business. Hope they continue providing this great service.


J
J G
1/26/2017
Great and reliable customer service for good price.



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