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Apptix Hosted Exchange Review


ConsumersAdvocate.org Rating: 4.1 / 5 (Excellent)
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Apptix provides communication services including hosted exchange, hosted VoIP, and other IT solutions to businesses of all sizes. Apptix is a subsidiary of the larger, New York-based Fusion Telecommunications International, Inc. Founded in 1997, Fusion is a cloud services company that serves over 400,000 customers worldwide.
 
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How is Apptix rated?

Breakdown

4.0/5
Features
4.5/5
Integrations
4.0/5
Pricing
4.5/5
Support

Overall Rating: 4.1 / 5 (Excellent)

Apptix focuses on providing hosted Exchange services to mid-sized and enterprise customers with more than one hundred users. The company has a low online profile, but the absence of complaints, regulatory actions, and consumer lawsuits against it suggest that its reputation is solid. Its advanced security and breadth of integrations make it an excellent choice for medium- and large-sized businesses.

Features & Specifications

Key Details

Supported Connections
IMAP
POP
MAPI

Features - 4 / 5

Apptix's hosted Exchange provides email, calendaring, contact, and task applications to PC and Mac users as well as to users of tablets and mobile devices. Its services are standard among hosted Exchange providers. As the company integrates more tightly with Fusion, its new corporate parent, it is likely that Apptix will add even more value and features for its customers.

Productivity Features

  • Control Panel/ Dashboard
  • Blackberry Support
  • ActiveSync
  • Email Archiving
  • Email Disclaimer
  • Spam Filtering

Collaboration Features

  • Calendar Sharing
  • Public Folders
  • Shared Contacts

Security

Features

  • Multi-Tenant Platform Security
  • Email Encryption
  • Automatic Backup
  • Remote Device Wipe
  • Anti-Virus / Anti-Malware

Certifications

  • HIPPA
  • FISMA
  • FINRA
  • EU Safe Harbor Compliant
  • EU Model Clauses Capable
  • SSAE 16 Certified
  • ISO 27001 Certified
  • SOC Type 2 Certified

Integrations - 4.5 / 5

Apptix provides a stronger than average security package for its users. Customer data reside in Tier IV, SSAE 16 SOC 1 Type II datacenters located in the United States. The company provides anti-spam/virus tools and the ability to screen and block specified types of content. Apptix also has almost every conceivable domestic and international security certification.

How much does Apptix cost?

Additional Features
Included

Pricing - 4 / 5

Perhaps because Apptix deals with medium- to large-size clients with unique needs, the company does not publish a price list. Apptix claims that its accounting system ensures that customers only pay for the number of mailboxes actually being used. It also states that clients may save as much as 90% in three-year cost of ownership over in-house hosting.

Integrations

Supported Microsoft Apps

  • Outlook
  • Outlook Web App
  • Office
  • Lync
  • SharePoint

3rd Party Integrations

  • Skype for Business

Support - 4.5 / 5

Apptix provides its hosted Exchange clients with a full range of integrations, including a number of business communication platforms. It integrates with SharePoint, Web Conferencing, Secure Instant Messaging, and other applications.

Company Reputation & Support

Reputation

Year Founded
1997
BBB Rating
C-

Reputation & Support - 3.5 / 5

Although Apptix has no BBB entry, Apptix's parent company, Fusion Telecommunications International, Inc., is rated C- by the BBB, though it is not accredited and has no reviews. It does not have a presence on TrustPilot as well. There is little, if any, third party review information about Apptix making it difficult to assess its reputation at this time.

Contact & Additional Info

Company Phone
(866) 428-0130
Headquarters Address
13461 Sunrise Valley Drive, Herndon, VA, 20171
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  • Anti-malware, anti-spam protection
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