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mindSHIFT Online Hosted Exchange Review


ConsumersAdvocate.org Rating: 3.6 / 5 (Very good)
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mindSHIFT Online is an IT specialized company that was founded in 1999. Headquartered in Sterling, Virginia, this company is a wholly owned subsidiary of the USA branch of Ricoh, a Japanese electronics giant. As a hosted exchange service provider, mindSHIFT Online boasts top-of-the-line protocal connectivity and data storage.
 
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How is mindSHIFT Online rated?

Breakdown

3.5/5
Features
4.0/5
Integrations
3.5/5
Pricing
3.5/5
Support

Overall Rating: 3.6 / 5 (Very good)

mindSHIFT Online, despite its relative lack of security and integration features, otherwise is a fine provider of hosted exchange services. Their pricing structure, migration service, and compatibility services are particular bright spots of note. While their lack of online reputation and third party evaluation is lamentable, there's nothing on their website to indicate inherent aberrations. Overall, mindSHIFT Online is a solid option for hosted exchange.

Features & Specifications

Key Details

Unlimited Storage
Max Message Size
50MB
Supports
Exchange Server 2013
Uptime Percentage Guarantee
99.999%
Supported Connections
IMAP
POP

Features - 3.5 / 5

A standout feature of mindSHIFT Online’s hosted exchange service is the option of unlimited storage. Compatible with Microsoft Exchange 2013, their advertised compatibility features include ActiveSync, Email Archiving, and Spam Filters. In conjunction with their guaranteed 99.999% uptime, MindShift’s services support IMAP and POP protocols.

Productivity Features

  • Control Panel/ Dashboard
  • Blackberry Support
  • ActiveSync
  • Email Archiving
  • Spam Filtering

Collaboration Features

  • Calendar Sharing
  • Public Folders
  • Shared Contacts

Security

Features

  • Email Encryption
  • Automatic Backup
  • Remote Device Wipe

Certifications

  • HIPPA
  • FINRA
  • SSAE 16 Certified
  • PCI Compliant

Integrations - 4 / 5

mindSHIFT fulfills some of the main certifications when it comes to hosted exchange security evaluation. These include HIPPA, FINRA, SSAE 16, and PCI compliance. The company also puts particular emphasis on its email encryption feature. This, along with its uptime guarantee, for the brunt of mindSHIFT’s security protections.

How much does mindSHIFT Online cost?

Price
Starting at $9.00
Price Structure
per user per month
Additional Features
Included
Security Features
Included
Additional Storage Space
Additional Fee

Pricing - 3.5 / 5

mindSHIFT Online’s monthly price starts at nine dollars per user. While its collaboration, productivity, and security features are included for free, any additional storage space comes at cost. This is above average considering some of the rock bottom deals other carriers we evaluate are offering.

Integrations

Supported Microsoft Apps

  • Outlook
  • Lync
  • SharePoint

Support - 3.5 / 5

Unfortunately, mindSHIFT Online does not support any third-party integrations. Within the Microsoft landscape, however, Outlook, Lync, and SharePoint are permitted.

Company Reputation & Support

Migration Support

They can seamlessly migrate your critical Email, Calendars, Contacts, Tasks, and Notes over to the mindSHIFT Online secured platform. Specifically, supported migration services include Microsoft Office 365, Exchange Server 2003+, Google Apps/Gmail, GroupWise 7+, IMAP, Lotus Notes 6.5+, POP, and Zimbra 6+.

Reputation

Year Founded
1999
BBB Rating
B-
Number of BBB Positive Reviews
0
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
0

Reputation & Support - 3.5 / 5

mindSHIFT’s online reputation, despite its near two decade existence, is relatively limited. It has a B- rating with the Better Business Bureau, but this is supported by zero reviews. This company’s migration services are all-encompassing, however, via their secured platform. Supported services include a litany of software and content options.

Contact & Additional Info

Homepage URL
https://www.mindshiftonline.com
Company Phone
(571) 449-3825
Headquarters Address
45610 Woodland Road, Suite 200, Sterling, VA, 20166

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Customer Comments & Reviews

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Anonymous
9/16/2021
The worst company I've ever worked with. They are large corporate scammers who cover their butts with legal ground. I know because I have talked to the FBI about their actions.

ericcamenisch.lifegate
9/16/2021
This company stole roughly $22,000 from my Church by doing business in bad faith and taking advantage of the elderly and naive of our Church.

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